成人小说亚洲一区二区三区,亚洲国产精品一区二区三区,国产精品成人精品久久久,久久综合一区二区三区,精品无码av一区二区,国产一级a毛一级a看免费视频,欧洲uv免费在线区一二区,亚洲国产欧美中日韩成人综合视频,国产熟女一区二区三区五月婷小说,亚洲一区波多野结衣在线

立即打開
Airport restaurants reap the upside of long waits

Airport restaurants reap the upside of long waits

Mina Kimes 2010年01月11日

????By Mina Kimes

????Homeland Security chief Janet Napolitano may want to make trips through airport security "unpredictable," but passengers returning from their winter holiday vacations could bet on at least one constant: waiting in line.

????At airports around the country, long lines trailed from security checkpoints, customer service desks - and, in many cases, Dunkin' Donuts, Starbucks (SBUX, Fortune 500), McDonald's (MCD, Fortune 500), and Chili's.

????"When the weather is bad or we see delays, we definitely get spikes," says John Onstott, vice-president of non-traditional business development at Quiznos, which has 54 airport locations. "It favorably impacts us."

????Passengers stuck in limbo are a captive audience for airport restaurants and kiosks, which are typically nationwide franchises run by management companies. Rick Blastein, founder of OTG Management, which operates several Dunkin' Donuts locations as well as proprietary snack shops like CIBO Express Gourmet Market, says the company posted double-digit sales gains in the last week of December, when snowstorms and wind caused flight delays at airports like O'Hare International in Chicago and LaGuardia in New York City.

????"We did see a nice uptick in business," he says, noting that, during periods of inclement weather, airports sometimes ask companies like OTG to keep their restaurants open longer so that stranded passengers have dining options.

????Bad weather stops being beneficial, though, when it gets worse, causing airports to shut down runways altogether -- which is what happened at Washington D.C.'s Reagan National in December.

????"Rain and wind and delays help us, but severe weather -- blizzards, monsoons -- hurt us," says Les Cappetta, CEO of SSP America, a division of SSP, a British food service company that does $2.5 billion in annual sales through franchises like Einstein Bagels and Pizza Hut.

????But Cappetta says the company does get a bump in activity because of heightened security measures, as long as the airport doesn't close terminals like Newark did after a recent scare. Now that passengers expect to spend more time in line for security checks again, he says, they arrive at airports earlier than they did a few years ago. "That can give you an increase in your capture," he says, referring to paying customers.

????The ramp-up in airport security after 9/11 marked a turning point for the industry, says Anthony Joseph, president of Concessions International, a $95 million-a-year management company that runs airport locations of Wendy's, and Panda Express.

????"Before then, a lot of restaurants were located pre-security," he says. "Now people get through security, then consider concessions." Joseph says that, in the year after 9/11, passenger traffic was down -- but spending per passenger was up.

????Tyler Bach, a program manager from Syracuse who was passing through O'Hare on Sunday, says he now factors in longer wait-times when he flies. "I'm more conservative now with my time at airports," he said. As Bach waited for his delayed flight to board, he ate a cheeseburger and fries at Chili's.

????But while flight delays and security waits boosted airport concession sales over the holiday season, the overall environment was still difficult, according to operators. Consumers are not only spending more carefully, but flying less: Airline seat capacity at the 42 airports where SSP operates is expected to decline 15% in January, according to Cappetta.

????Quiznos' Onstott describes the increase in wait times as a "mitigating effect" -- but says sales at airport locations were still flat. Joseph of Concessions International also reported flat sales.

????Flat, however, is the new up in the restaurant business -- and airport locations were a bright spot for food service companies last year. While Auntie Anne's has 36 airport kiosks, compared to more than 1,000 stand-alone stores, five of its top ten performing locations last year were in airport terminals. Joe Essa, president of Wolfgang Puck Worldwide, said sales at the company's airport units were "trending up" at the end of the year, while fine dining was still down.

????Wolfgang Puck Express and other airport eateries have also benefited from another trend that's worked in their favor: airlines' cost cutting. Over the last decade, many airlines have stopped offering free meals on planes, instead selling light sandwiches and snack boxes. That has been a boon for concessions companies, which are frequently the last resort for hungry travelers.

????"Within the last three years, we've put an increased focus on grab and go items, making them appealing to take on board," says Susan Goyette, a spokesperson for HMSHost, one of the biggest concessions companies. HMSHost, which operates Starbucks in airports, has added kiosks to restaurants like Chili's.

????The increased demand for portable meals has generated unexpected hits -- like the Auntie Anne's Pretzel Dog, which Scott Rubin, a franchisee at O'Hare, says is a top-seller at airports.

????"People are not just snacking, but taking it out of necessity because they need something with them for travel," he says. Pretzels are a popular in-flight choice, he adds, because they don't require a knife and fork.

掃碼打開財富Plus App
翁公粗大挺进王丽霞高潮嗨文| 精品无码一区二区三区在线国产| 亚洲精品aⅴ无码精品| 岳乱一区二区三区四区| 五月激情六月丁香欧美一二三区| 老板办公室乳摸gif动态图| 欧美乱人伦人妻中文字幕| 国产亚洲精品a等一页| 久久人午夜亚洲精品无码区| 少妇被粗大的猛烈进出视频,| 亚洲一区AV无码专区在线观看| 久久国产精品波多野结衣AV| 亚洲欧美中文日韩在线| 欧美日本韩国一二区视频| 精品国产日韩亚洲一区在线| 黑丝长腿国产在线观看| 欧美乱妇狂野欧美在线视频| 国产亚洲欧美成人久久片| 免费无码黄动漫在线观看| 久久久久亚州av无码专区首| 无码人妻久久一区二区三区免费| 国产偷窥熟女高潮精品视频免费| 国产精品亚洲欧美大片在线看| 国产女人高潮好舒服在线观看| 国产高清无密码一区二区三区| 蜜臀AVWWW国产天堂| 国产成人精品一区二区秒拍| 国产成人午夜福利在线观看视频| 日韩av片无码一区二区三区不卡| 国产成人免费AV片在线观看| 国产精品你懂的在线播放| 亚洲精品无码久久| 中文字幕色综合久久| 色欲国产麻豆一精品一AV一免费| 亚洲欧美高清在线精品二区| 久久久久久88色偷偷| 国产精品原创AV片国产日韩| WWW插插插无码视频网站| 美女18一级毛片免费看| 男人j桶女人p免费视频| 亚洲国产欧美日韩一线|