喬舒亞?里夫斯

CEO，薪酬管理服務(wù)商ZenPayroll

公司業(yè)務(wù)：針對小公司的在線薪酬服務(wù)

最佳：針對小公司的B2B軟件終于變得更易于使用。小公司市場是一塊非常艱難的市場——許多公司都在盡量避開他們。但現(xiàn)在，移動支付服務(wù)公司Square、支出報告服務(wù)提供商Expensify、人力資源服務(wù)公司BambooHR和時間跟蹤軟件提供商TSheets等公司都推出了越來越多令人難以置信的創(chuàng)新。TSheets是一家來自愛達荷的公司，主要從事時間跟蹤軟件開發(fā)。

最差：舊金山科技公司與當(dāng)?shù)厣鐓^(qū)之間的關(guān)系。我認為，不論是科技公司，還是社區(qū)的其他人，都有責(zé)任做好社區(qū)的管理者或大使。我們要為客戶服務(wù)。ZenPayroll的客戶和社區(qū)關(guān)系非常密切。我們特地將公司搬到舊金山，目的是可以更近距離地為客戶服務(wù)，而且這里有大批小企業(yè)主。我認為科技行業(yè)應(yīng)該重視的一點是：把對待客戶的心態(tài)用來對待所有利益相關(guān)者。

Joshua Reeves

CEO, ZenPayroll

The company's 411: An online payroll service for small businesses.

Best: B2B software for small businesses is finally becoming easier to use. Small businesses in general have been a hard market -- a lot of companies have avoided them. But there's now this incredible swell of innovation from companies like Square, Expensify, BambooHR, and TSheets, which is a nice, cool company out of Idaho building time-tracking software.

Worst: The connection between San Francisco tech and the local community. I think tech and all of us in the community have a responsibility to be good stewards or ambassadors. We're here to serve our customer. ZenPayroll's customer and community are very connected. We moved the company to San Francisco specifically so we can be around our customers more easily and be in an area where you have so many small business owners. I think that's something the tech sector will be more focused on moving forward: applying that mindset of how we approach customers to every stakeholder.