????通用汽車目前面臨的最大挑戰(zhàn)是什么？

????我想把問(wèn)題轉(zhuǎn)化一下來(lái)回答，那就是“在我看來(lái)，我們正面臨著哪些最大的機(jī)遇？”在中國(guó)市場(chǎng)我們處于強(qiáng)勢(shì)地位，在這一基礎(chǔ)上我們要再接再勵(lì)?？ǖ侠耸峭ㄓ闷嚵硪粋€(gè)巨大的機(jī)遇——我們擁有優(yōu)質(zhì)的產(chǎn)品和優(yōu)秀的產(chǎn)品系列，也已下定決心恢復(fù)卡迪拉克真正的豪華品牌地位。

????通用汽車哪款車的公眾形象和實(shí)際品質(zhì)相差最大？

????要屬我們?nèi)ツ臧l(fā)布的雪佛蘭羚羊車型，它非常漂亮。如果你看過(guò)行業(yè)專家寫的外部評(píng)估，會(huì)發(fā)現(xiàn)它能與多數(shù)高端品牌相抗衡。我期待人們這么說(shuō)：“這就是雪佛蘭羚羊！我得留個(gè)心。”

????你的職業(yè)理念是什么？

????我父母出生并且成長(zhǎng)在經(jīng)濟(jì)大蕭條時(shí)期，因此他們非常重視誠(chéng)實(shí)和勤勞的品質(zhì)，我也把這一點(diǎn)帶入了我所做的每一個(gè)工作當(dāng)中。另一個(gè)核心理念是：我相信團(tuán)隊(duì)的力量。我相信，如果你與別人團(tuán)結(jié)一致，贏得員工全心全意的支持，同時(shí)能夠讓他們了解公司的發(fā)展方向并愿意為之付出努力，你就能取得巨大的成功。

????你提出過(guò)升職的要求嗎？

????沒(méi)有。

????你提出過(guò)加薪的要求嗎？

????也沒(méi)有。

????這反映了你對(duì)待職業(yè)生涯的態(tài)度哪一點(diǎn)？

????我常說(shuō)的一句話是，“把每份工作當(dāng)作畢生的事業(yè)來(lái)看待，做到能夠完完全全地駕馭它。”真正做出成績(jī)，同時(shí)保持高度的誠(chéng)信和團(tuán)隊(duì)精神，其它問(wèn)題就會(huì)迎刃而解。根本不需要去提升職的要求，也不需要去提漲工資的要求。

????你在自己的職業(yè)生涯中有沒(méi)有經(jīng)歷過(guò)轉(zhuǎn)折點(diǎn)？

????公司剛從破產(chǎn)困境中走出來(lái)時(shí)，我們力圖改變公司的內(nèi)外面貌，這時(shí)我被指派領(lǐng)導(dǎo)人事部門。在此之前我的整個(gè)職業(yè)生涯都是圍繞著工程與運(yùn)營(yíng)。我在人力資源這個(gè)崗位上學(xué)到了很多東西。當(dāng)時(shí)我與公司高層員工們一起參與制定了許多戰(zhàn)略，我想正是這一點(diǎn)使我具備了在之后領(lǐng)導(dǎo)全球產(chǎn)品開(kāi)發(fā)的能力。

????有沒(méi)有人告誡你不要接手人力資源總裁的職位？要知道人們一直以來(lái)都告誡職場(chǎng)女性，如果想走向高層，就不要接手這一女性職位。

????當(dāng)然有。無(wú)論公司內(nèi)部還是外部，都有人欲言又止。但當(dāng)我用自己的眼睛去看時(shí)，我對(duì)自己說(shuō)：“你看，這是一個(gè)很好的機(jī)會(huì)；如果接受了這個(gè)職位，就能在正確的崗位上用正確的方法，真正使所有員工達(dá)到最好的工作狀態(tài)?！庇谑俏蚁露Q心接手這份工作。人力資源部理應(yīng)得到更多尊重。

????So what is GM's biggest challenge right now?

????I'll answer the question as, What do I think our biggest opportunities are? We have a position of strength in China. [We need] to build on that. Another huge opportunity for General Motors is Cadillac. We have the right products and the right portfolio, and we're committed to regaining our status as a true luxury brand.

????What GM car has the biggest gap between public image and actual quality?

????The Chevrolet Impala. We launched that last year. It's a beautiful car. If you read some of the external assessments by industry experts, that car competes with premium brands. I'm hoping people are saying, "Hey, this is a vehicle, this Chevrolet Impala. I've got to take notice."

????What's your career philosophy?

????My parents were both born and raised in the Depression. They instilled great values about integrity and the importance of hard work, and I've taken that with me to every job. Another kind of core tenet is: I believe in the power of teamwork, and I think you will have superior results if you are aligned and win the hearts and minds of your employees if they understand where the company is going and they're all in.

????Have you ever asked for a promotion?

????No, I have not.

????Have you ever asked for a raise?

????No, I have not.

????What does that reflect about your approach to your career?

????What I always say is, "Do every job you're in like you're going to do it for the rest of your life and demonstrate that ownership of it." You deliver and produce results and you do it with high integrity and teamwork, and it'll all work out. You don't have to ask for different jobs, and you don't have to ask for raises.

????Have you had a turning point in your career?

????When I was asked to lead human resources as the company was coming out of the bankruptcy, we were going to work to change the view of the company both inside and outside. Prior to that, my whole career had been primarily in operations and engineering. I learned a lot in that role. I was involved with the senior staff on a lot of strategic issues, and I think that enabled me to transition into global product development.

????Did anyone warn you against taking the HR job because it's the stereotypical female job that a lot of women are advised not to take if they want to get to the top?

????Absolutely. I had people from within and outside the company saying, "Hmm." But when I looked at it, I said, "Hey, there's a real opportunity here to make sure we start with the right plan in place to really engage our workforce." So I was committed. Human Resources deserves a lot of respect.