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雷軍專(zhuān)訪:小米要進(jìn)軍海外市場(chǎng)

雷軍專(zhuān)訪:小米要進(jìn)軍海外市場(chǎng)

章勱聞/張丹 2014年05月06日
小米公司逐漸展開(kāi)亞洲擴(kuò)張步伐之際,雷軍接受了《財(cái)富》的獨(dú)家采訪,詳解他如何選擇海外市場(chǎng),以及小米模式的可復(fù)制性。

????雷軍及朋友們?cè)谖挥诒本┑墓究偛?/font>

????這是一個(gè)瘋狂的想法:2010年,雷軍創(chuàng)辦了小米手機(jī)公司(Xiaomi),在中國(guó)直接向蘋(píng)果(Apple)、三星(Samsung)、聯(lián)想(Lenovo)等資金豐厚的高端手機(jī)供應(yīng)商發(fā)起挑戰(zhàn)。在這些巨頭面前,小米不僅堅(jiān)守住了自己的陣地,還實(shí)現(xiàn)了爆發(fā)式增長(zhǎng)。去年,小米手機(jī)銷(xiāo)售額超過(guò)50億美元,增長(zhǎng)率達(dá)到了150%,公司估值目前已經(jīng)高達(dá)100億美元。現(xiàn)年44歲的雷軍說(shuō),基于谷歌(Google)安卓系統(tǒng)開(kāi)發(fā)的小米手機(jī)能成功主要靠的是和客戶的緊密互動(dòng)。今年早些時(shí)候,小米手機(jī)進(jìn)入了新加坡;預(yù)計(jì)不久之后,小米手機(jī)還將進(jìn)軍印度和馬來(lái)西亞。小米公司逐漸展開(kāi)亞洲擴(kuò)張步伐之際,雷軍接受了《財(cái)富》雜志(Fortune )的采訪,談到為什么他認(rèn)為小米手機(jī)在其它市場(chǎng)也能實(shí)現(xiàn)很好的轉(zhuǎn)化。

????哪些國(guó)家將成為你的新市場(chǎng)?你是如何選定這些國(guó)家的?

????雷軍:我們的初步計(jì)劃包括進(jìn)軍亞洲、歐洲及拉丁美洲的10個(gè)國(guó)家。這些國(guó)家都滿足三個(gè)條件:智能手機(jī)市場(chǎng)即將抵達(dá)臨界點(diǎn)、社交網(wǎng)絡(luò)服務(wù)高度成熟、具備良好的電子商務(wù)基礎(chǔ)設(shè)施。基于這些條件,我們選擇了俄羅斯、土耳其、巴西、墨西哥及印度等作為擴(kuò)張的下一站。

????其它中國(guó)智能手機(jī)生產(chǎn)商【特別是聯(lián)想(Lenovo)】,已經(jīng)輸出了一個(gè)成功的營(yíng)銷(xiāo)模式,在其它發(fā)展中市場(chǎng)銷(xiāo)售高質(zhì)低價(jià)的手機(jī),并已經(jīng)建立起了品牌知名度和自己的零售網(wǎng)絡(luò)。你打算怎樣跟他們競(jìng)爭(zhēng)呢?

????在某種意義上,我們是在跟他們合作,共同打造中國(guó)品牌的聲譽(yù)。我們的區(qū)別在于,我們會(huì)將小米自身的銷(xiāo)售模式復(fù)制到其它市場(chǎng)。我們把用戶當(dāng)作朋友,讓他們幫助我們改進(jìn);同時(shí),我們遵循這樣一個(gè)策略,只在僅有的7-8種產(chǎn)品上追求精益求精。

????智能手機(jī)領(lǐng)域的激烈競(jìng)爭(zhēng)似乎導(dǎo)致了利潤(rùn)的下降。你打算怎樣賺到足夠多的利潤(rùn),讓公司配得上100億美元的估值?

????小米公司最出名的就是它的商業(yè)模式,我們能夠貼著成本走。我們還有著世界頂級(jí)的運(yùn)營(yíng)效率。另外,我們還可以從自身硬件平臺(tái)上的(軟件和服務(wù))中獲取利潤(rùn)。

????你們是如何擴(kuò)展安卓生態(tài)圈的?

????我們進(jìn)行了大量的創(chuàng)新,比如我們的本地Wi-Fi一鍵接入功能。這個(gè)功能非常受歡迎。另外,我們還有騷擾電話自動(dòng)攔截功能等。

????你提到公司的一個(gè)目標(biāo)是成為《財(cái)富》世界500強(qiáng)公司。你為什么訂下這樣的目標(biāo)?是否為實(shí)現(xiàn)這個(gè)目標(biāo)設(shè)定了時(shí)間表?

????有人說(shuō),小米公司是一夜成名的,因此不會(huì)有長(zhǎng)遠(yuǎn)的發(fā)展。我希望小米不久就能成為一家《財(cái)富》世界500強(qiáng)公司,表明我們的商業(yè)模式及快速發(fā)展都是可持續(xù)的。

????你怎樣看待《財(cái)富》雜志評(píng)出的“2013年度商業(yè)人物”埃隆?穆斯克?

????無(wú)論在提出創(chuàng)意還是在執(zhí)行力上,他都是不同凡響的。我認(rèn)為特斯拉(Tesla)汽車(chē)非常好,我自己也買(mǎi)了兩輛,一輛在美國(guó),一輛在中國(guó)。中國(guó)那輛還在路上。(財(cái)富中文網(wǎng))

????譯者:朱毓芬/汪皓

????Talk about a wild idea: In 2010, Lei Jun launched Xiaomi, a mobile-phone company that aimed to go head to head in China with Apple(AAPL, Fortune 500), Samsung, Lenovo, and other deep-pocketed purveyors of high-end phones. Xiaomi (pronounced SHAO-may) has not just held its own against the big guys; it has soared. Sales last year hit more than $5 billion, up 150%. And the privately held company has a $10 billion valuation. Lei, 44, says Xiaomi, whose phones run on Google's (GOOG, Fortune 500)Android operating system, owes its success to its strong interaction with customers. As the company embarks on a major expansion in Asia -- it entered Singapore earlier this year, and India and Malaysia are expected to soon follow -- Lei spoke with Fortune about why he thinks Xiaomi (the word means "millet") will translate in other markets.

????How did you decide which countries to enter?

????Lei: Our initial plan includes 10 countries from Asia, Europe, and Latin America. They all satisfy three criteria: The smartphone business is about to hit a tipping point; social networking services are highly mature; they all have fine e-commerce infrastructures. As a result, we selected Russia, Turkey, Brazil, Mexico, and India, among others, as our next stops.

????Other Chinese smartphone vendors, notably Lenovo, have exported a successful model selling high-quality/low-cost devices to other developing markets where they already have brand recognition and a retailing network. How can you compete?

????In some sense, we are cooperating with them to build the reputation of Chinese brands. We differ in that we are copying our own Xiaomi model to these markets. We treat users as friends, asking them to help us improve, and we follow a strategy of product excellence with only seven or eight products.

????The intense competition in smartphones seems to be driving margins down. How do you deliver profits to match your $10 billion valuation?

????Xiaomi is known for its business model based on keeping the cost to the designed minimum. And we have the world's top operational efficiency. Besides, we make profits from the [software and services] on top of our hardware platform.

????How are you pushing the edges of Android ecosphere?

????We have lots of innovations. For example, the single-click access to pre-stored free Wi-Fi hotspots turned out to be very popular. Another example is the automatic interception of spam calls.

????You've mentioned that one goal is to become a Fortune Global 500 company. Why is that, and do you have a timetable?

????Some people say Xiaomi is an overnight success, and therefore it won't last long. I hope Xiaomi will become a Fortune Global 500 company sometime soon in order to show that our business model and our fast development are sustainable.

????What do you think of Fortune's 2013 Businessperson of the Year, Elon Musk?

????He is extraordinary in both hatching ideas and making them happen. I think Tesla(TSLA) cars are good. I already bought two: one in the U.S. and one in China. The latter is still on its way to China.

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