購(gòu)物保衛(wèi)?商場(chǎng)監(jiān)護(hù)?見(jiàn)識(shí)下機(jī)器人的新角色
如果你經(jīng)常去連鎖超市Giant Food Stores購(gòu)物,那么在下次去的時(shí)候可能會(huì)有意外發(fā)現(xiàn):機(jī)器人。 與國(guó)際零售集團(tuán)皇家阿霍德德?tīng)柡F澝绹?guó)子公司(Ahold Delhaize USA)旗下服務(wù)公司Retail Business Services、Giant,還有電子技術(shù)服務(wù)商捷普集團(tuán)(Jabil)子公司Badger Technologies在賓夕法尼亞州共同開(kāi)展試點(diǎn)項(xiàng)目之后,Giant Food Stores推出名為“馬蒂”的自動(dòng)化機(jī)器人。這種機(jī)器人可以長(zhǎng)時(shí)間工作,最重要的使命是保證店內(nèi)過(guò)道安全。 “將實(shí)驗(yàn)室里的機(jī)器人和人工智能應(yīng)用在店里非常令人興奮,客戶(hù)在試點(diǎn)門(mén)店的反饋?zhàn)屛覀兒芗?dòng)。”Giant Food Stores的總裁尼古拉斯·拜泰姆稱(chēng),“同事們努力與很棒的合作方協(xié)力推動(dòng),將創(chuàng)新變?yōu)楝F(xiàn)實(shí)?!?/p> 據(jù)《華盛頓郵報(bào)》報(bào)道,馬蒂的背面寫(xiě)著:“本店由馬蒂監(jiān)控,保障您的安全。馬蒂是自動(dòng)機(jī)器人,通過(guò)圖像捕捉技術(shù)向店內(nèi)員工匯報(bào)液體泄漏、碎屑?xì)堅(jiān)推渌麧撛诘模ǖ孛妫┪kU(xiǎn),改進(jìn)您的購(gòu)物體驗(yàn)?!?/p> 馬蒂將進(jìn)駐Giant Food Stores在弗吉尼亞、西弗吉尼亞、馬里蘭和賓夕法尼亞四個(gè)州的172家門(mén)店。馬蒂將“涌入”各店,未來(lái)六個(gè)月里每家店都會(huì)有自己的機(jī)器人。 馬蒂不會(huì)做清潔工作,具體由門(mén)店員工負(fù)責(zé)。只要監(jiān)測(cè)到問(wèn)題,馬蒂會(huì)立即通知員工。在巡視過(guò)道的同時(shí),馬蒂也會(huì)查看哪些商品缺貨。 馬蒂不是唯一一款將進(jìn)駐超市的機(jī)器人。零售巨頭沃爾瑪(Walmart)最近宣布,計(jì)劃在旗下大量門(mén)店配置掃地機(jī)器人。沃爾瑪還在測(cè)試用機(jī)器人監(jiān)控庫(kù)存。(財(cái)富中文網(wǎng)) 譯者:Pessy 審校:夏林 |
If you shop at Giant Food Stores you might encounter something a little unexpected next time you shop: a robot. After a pilot program by Ahold Delhaize USA services company Retail Business Services, Giant, and Jabil subsidiary Badger Technologies in Pennsylvania, the grocery chain is starting to roll out an autonomous robot named Marty. He’ll work long hours with one mission in mind—to keep the store aisles safe. “Bringing robotics and A.I. from a research lab to the sales floor has been a very exciting journey, and we were thrilled by the customer response in our pilot stores,” said Nicholas Bertram, president of Giant Food Stores. “Our associates have worked hard to bring this innovation to life with amazing partners.” A message on the back of the robot reads, “This store is monitored by Marty for your safety. Marty is an autonomous robot that uses image capturing technology to report spills, debris and other potential hazards to store employees to improve your shopping experience,” The Washington Post reports. Marty is expected to make an appearance at all of Giant Food Stores’ 172 locations across Virginia, West Virginia, Maryland, and Pennsylvania. The robots are expected to arrive in “waves” with every store receiving its own Marty within the next six months. Marty himself won’t do any of the cleaning—that job will still be handled by human employees. Instead, he’ll page employees when he detects an issue. While he’s rolling through the aisles, he’ll also be on the lookout for out-of-stock items. And he’s not the only robot headed to a store near you. Walmart recently announced plans to deploy floor-scrubbing robots in a number of its stores. It has also tested robots in stores to monitor inventory. |