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弱者的優(yōu)勢(shì):2011美國(guó)黑馬終極盤(pán)點(diǎn)

弱者的優(yōu)勢(shì):2011美國(guó)黑馬終極盤(pán)點(diǎn)

Anne Fisher 2012年01月05日
經(jīng)濟(jì)不景氣讓小人物也有了機(jī)會(huì)登上大舞臺(tái),施加巨大的影響力。占領(lǐng)華爾街運(yùn)動(dòng)的參與者們都應(yīng)該學(xué)著點(diǎn)。

????或許是因?yàn)槲覀冏陨砀械搅Σ粡男?,為弱?shì)者鼓與呼似乎成了件自然而然的事情,特別是在困難時(shí)期。艾米?肖瓦爾特說(shuō),甚至連流行文化也深受這種傾向的影響?!坝卸嗌俨侩娪笆且詮?qiáng)大——通常也是邪惡——的一方獲勝而告終的?”她問(wèn)道?!安⒉皇呛芏?。部分原因是人們認(rèn)為弱勢(shì)者往往更高尚、更機(jī)智,更有資格收獲成功?!?/p>

????然而,并非所有的弱者都生而平等?!皟H僅處于明顯的劣勢(shì)這一點(diǎn)并不能保證人們一定希望看到你成功,”她說(shuō)。肖瓦爾特是游說(shuō)機(jī)構(gòu)肖瓦爾特集團(tuán)(Showalter Group)的總裁。該公司已經(jīng)為包括西南航空(Southwest Airlines)和輝瑞制藥(Pfizer)在內(nèi)的150多家公司策劃組織過(guò)基層政治活動(dòng)。

????肖瓦爾特在撰寫(xiě)新著《弱者的優(yōu)勢(shì):小人物有大能量》(The Underdog Edge: How Ordinary People Change the Minds of the Powerful…and Live to Tell About It)期間,分析了大量的學(xué)術(shù)研究成果和幾十個(gè)真實(shí)的例證,理清了某些弱者何以能產(chǎn)生她所稱(chēng)的“極大影響”的原因所在。果斷,對(duì)抗逆境的生動(dòng)故事,愿意比競(jìng)爭(zhēng)對(duì)手付出更多努力的決心,都有助于弱勢(shì)者產(chǎn)生這種影響力。特立獨(dú)行,頑強(qiáng)地堅(jiān)持做被公眾視為正確的事情,也會(huì)產(chǎn)生這種效果。

????肖瓦爾特指出,像對(duì)抗巨人歌利亞的大衛(wèi)那樣獲得“街頭威望”并不一定非得具備弱小的外形,西南航空公司就是一個(gè)例子。雖然西南航空現(xiàn)在已經(jīng)貴為美國(guó)最大的航空公司,但該公司“一直以弱勢(shì)者自居,最近的‘行李免托運(yùn)費(fèi)(Bags Fly Free)’計(jì)劃即是一例,”肖瓦爾特寫(xiě)道。“西南航空允許顧客免費(fèi)攜帶兩件行李,而其他航空公司至少要向每件行李收取20美元的運(yùn)費(fèi)?!蔽髂虾娇展綜EO加里?凱利表示,該公司的年收入之所以能增長(zhǎng)大約1億美元,這項(xiàng)以弱勢(shì)者的姿態(tài)推出的措施可謂居功至偉。

????福特汽車(chē)公司(Ford Motor Co. )的弱勢(shì)者思維也獲得了肖瓦爾特很高的評(píng)價(jià)?!氨M管福特是一家規(guī)模龐大的公司,但它選擇了一條更為崎嶇的發(fā)展路徑,而且拒不接受政府的救助資金,進(jìn)而贏得了人們的稱(chēng)贊,”她說(shuō)。“公眾支持拒絕走捷徑,純粹依靠意志力獲得成功的企業(yè),尤其是經(jīng)濟(jì)陷于衰退的時(shí)候。這種事的確鼓舞人心?!?/p>

????在肖瓦爾特看來(lái),以下這些弱勢(shì)者在2011年的表現(xiàn)相當(dāng)突出:

????羅德島州財(cái)政專(zhuān)員吉娜?雷蒙多。肖瓦爾特說(shuō),這位民主黨新秀“從來(lái)不理‘別招惹強(qiáng)大的州政府公務(wù)員工會(huì)’那一套。”雷蒙多對(duì)羅德島州幾近破產(chǎn)的公務(wù)員養(yǎng)老金體系進(jìn)行了改革?!斑@種不偏不倚的行事方式讓處于劣勢(shì)的雷蒙多贏得了公眾的贊賞?!?/p>

????丹佛野馬隊(duì)(Denver Broncos)的四分衛(wèi)蒂姆?蒂博。肖瓦爾特說(shuō):“弱勢(shì)者唯有使用非常規(guī)的戰(zhàn)術(shù),方能取勝,而蒂博正是出奇制勝的完美典范。”將丹佛野馬隊(duì)的獲勝紀(jì)錄從4-1提升至7-1的蒂姆?蒂博同時(shí)也是“一位具有凝聚力的團(tuán)隊(duì)領(lǐng)袖。”

????Perhaps because we feel powerless ourselves, rooting for the underdog, especially in tough times, seems to come naturally. The tendency is even ingrained in popular culture, says Amy Showalter. "In how many movies does the big, powerful -- and usually evil -- guy win?" she asks. "Not many. That's partly because the underdog is perceived as more moral, more resourceful, and more deserving of success."

????Still, not all underdogs are created equal. "Just being at an obvious disadvantage won't guarantee that people will want to see you win," she notes. Showalter is president of the Showalter Group, a lobbying firm that has organized grassroots political efforts for more than 150 companies, including Southwest Airlines (LUV) and Pfizer (PFE).

????For her new book, The Underdog Edge: How Ordinary People Change the Minds of the Powerful…and Live to Tell About It, she analyzed heaps of academic research and dozens of real-life examples to figure out what gives some underdogs what Showalter calls "extreme influence." Determination, a vivid story of struggling against adversity, and the willingness to try harder than your competition all help. So does standing out from the crowd by stubbornly insisting on doing what the public perceives as right.

????You don't have to be small to get "street cred" as a David against the Goliaths, Showalter says. Consider, for instance, Southwest Airlines. It's now the largest domestic U.S. carrier, but the company "has always played by the underdog creed, most recently with its 'Bags Fly Free' initiative," Showalter writes. "Southwest lets passengers check two pieces of luggage for free, while others charge $20 or more to check one bag." Southwest CEO Gary Kelly credits this one underdog move with boosting the airline's annual revenues by about $100 million.

????Showalter gives Ford Motor Co. (F) high marks for underdog thinking, too. "People admire Ford, as big as it is, for taking the scrappier and more difficult path and accepting no government bailout money," she says. "Especially in a recession, the public roots for any business that refuses to take the easy way and succeeds anyway by sheer grit. It's inspiring."

????A few of Showalter's picks for top underdogs of the year:

????Rhode Island State Treasurer Gina Raimondo. The rookie Democrat politician "never got the memo about not taking on the state's powerful public employee unions," Showalter says. Raimondo led the reform of Rhode Island's all-but-bankrupt public employee pension system. Her "unbiased approach gave her underdog street cred."

????Denver Broncos quarterback Tim Tebow. "Underdogs must use unconventional tactics to win, and Tebow is the apotheosis of unconventionality," says Showalter. Tebow, who took the Broncos from a 4-1 record to 7-1, is also "a cohesive team leader."

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