????邁爾斯-布里格斯測(cè)試（Myers-Briggs）不會(huì)說(shuō)謊。道格?康納特很肯定，自己生性內(nèi)向，特別是做了六七次測(cè)試之后。對(duì)于一個(gè)寧愿躲在幕后的人來(lái)說(shuō)，經(jīng)營(yíng)一家擁有近2萬(wàn)名雇員的企業(yè)并非易事?？导{特說(shuō)，他需要誠(chéng)實(shí)、紀(jì)律和必要的獨(dú)處時(shí)間來(lái)做好領(lǐng)導(dǎo)。如今，作為雅芳（Avon）的董事，在他不忙于保衛(wèi)雅芳免于被收購(gòu)之時(shí)，他有一份或許最不“內(nèi)向”的工作：他常常要站在一屋子人面前，告訴他們，你們也可以成為領(lǐng)導(dǎo)。他的建議是：

不要改變你自己

????所有我們這些內(nèi)向的人都渴望更加外向一些，但這不是我們的天性。當(dāng)我快50歲時(shí)，我發(fā)現(xiàn)，最好的做法就是告訴和我工作的每個(gè)人，我只是有些靦腆。不是所有人都能讀懂別人——你需要告訴他們。慢慢地，我形成了自己的方式如何告訴別人我是誰(shuí)，或者我想做什么。我會(huì)一開(kāi)始就把這些告訴新員工。這樣的話我身邊的每個(gè)人都會(huì)知道：我是誰(shuí)，我來(lái)自哪里，我希望每個(gè)人做些什么來(lái)取得成功。我這么做已經(jīng)有20年了，這的確有助于建立強(qiáng)烈的信任感，超越了所有的那些表面文章。

說(shuō)出你心中所想

????在我職業(yè)生涯中的某個(gè)時(shí)候，納貝斯克（Nabisco）首席執(zhí)行官邀請(qǐng)我出任其銷售業(yè)務(wù)總裁。“別拿我開(kāi)涮了，”我說(shuō)，“首先，我是個(gè)內(nèi)向的人。其次，我不會(huì)打高爾夫。”但是，我還是被放到了那個(gè)位置上。從情感上講，這是我迄今做過(guò)的最具挑戰(zhàn)性的工作，但我必須把它做好。我遇到過(guò)很多管理者，他們都發(fā)現(xiàn)把你心中所想告訴同事會(huì)讓事情變得更容易。有時(shí)，事情并不像我們想的那么嚴(yán)重。

了解和你工作的人

????大多數(shù)人認(rèn)為管理者應(yīng)該性格外向、引人注目并魅力非凡，我認(rèn)為這種想法非常狹隘。如今，經(jīng)理人遇到的關(guān)鍵挑戰(zhàn)是不要將目光局限于同事層面。你或許看到公司里有些內(nèi)向者也是天生的領(lǐng)導(dǎo)者。外向者或許能早一點(diǎn)坐上領(lǐng)導(dǎo)崗位，但內(nèi)向者大可按自己的節(jié)奏前行，終有一天做到最好。

找出獨(dú)處時(shí)間

????我在金寶湯（Campbell Soup）工作時(shí)上下班單程就需要兩小時(shí)，很多時(shí)候是一位司機(jī)開(kāi)車送我上下班。我可以坐下來(lái)思考。當(dāng)我在納貝斯克工作時(shí)，上班只需10分鐘車程，因此，我每天很早起床，在家中花園里喝上一杯咖啡。內(nèi)向者通過(guò)靜靜呆上一段時(shí)間獲得更多能量，而外向者通過(guò)與他人在一起獲得能量。

????譯者：老榆木

????The Myers-Briggs test doesn't lie. Doug Conant is sure he's a born introvert, especially after taking the personality test half a dozen times. Running an organization of nearly 20,000 employees wasn't easy for someone who would rather stay behind the scenes. Conant says it takes honesty, discipline, and necessary alone time for him to lead. Now, when he's not busy fending off takeover bids on Avon's (AVP) board of directors, Conant has perhaps the least-introverted job out there: He often stands in front of a roomful of people and tells them how they, too, can be leaders. His advice:

Don't change who you are

????All of us introverts aspire to be more outgoing, but it's not in our nature. When I was nearly 50, I discovered that the best thing to do was to tell everyone I worked with that I'm just shy. People are not mind readers -- you need to let them know. Eventually, I developed this little talk that became an orientation to who I was and what I was trying to do. I'd tell it to new employees right off the bat. I do this so that everyone around me knows who I am, where I come from, and what I expect everyone to do in order to succeed. I have been doing it now for 20 years, and it really does build a strong sense of trust and get beyond all of the little superficial dances people do.

Say what's on your mind

????At one point in my career, the CEO of Nabisco wanted me to be president of the sales organization. "You have got to be kidding me," I said: "(a) I'm an introvert, and (b) I can't play golf." Still, I was put in that position. Emotionally, it was by far the most challenging job I've ever had, but I had to get it done. I've met so many leaders who realize that telling your colleagues something that is on your mind is so much easier than keeping it in. Sometimes the things we make up in our heads are not nearly as big a deal as we think.

Know who you work with

????Most people think of leaders as being these outgoing, very visible, and charismatic people, which I find to be a very narrow perception. The key challenge for managers today is to get beyond the surface of your colleagues. You might just find that you have introverts embedded within your organization who are natural-born leaders. Extroverts may get places faster, but for introverts it's all about working at the pace you need and, at the end of the day, performing at your best.

Find alone time

????For the better part of my career at Campbell Soup (CPB), I had a driver for my two-hour commute each way to work. I could sit and think. When I worked at Nabisco, I had a 10-minute commute, so I got up very early in the morning and had a cup of coffee at home in my garden. Introverts get more energy by having quiet time, compared with extroverts, who find energy by being around people.