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別讓電子郵件偷走你的時(shí)間!

別讓電子郵件偷走你的時(shí)間!

Laura Vanderkam 2012年10月10日
普通上班族每天把28%的上班時(shí)間花在了處理電子郵件上。也就是說,如果每周工作50小時(shí),就有14個(gè)小時(shí)在處理電子郵件。其實(shí),其中有些時(shí)間完全是浪費(fèi),采取更有效的處理方式完全可以節(jié)省寶貴的時(shí)間,提高工作效率。

????如果想嘗試令人不快的體驗(yàn),可以讀一下著名兒童圖書《亞歷山大和糟糕透頂?shù)囊惶臁罚ˋlexander and the Terrible, Horrible, No Good, Very Bad Day)。亞歷山大和家人去爸爸辦公室接他,結(jié)果在那里制造了一大堆麻煩。但今天的讀者感到最奇怪的應(yīng)該是爸爸辦公桌的插圖。上面有電話、文件、書籍,但就是沒有電腦,因?yàn)橹斓纤?維奧斯特的這本書首次出版是在1972年。

????所以,我們知道,在1972年,上班族在電子郵件上不會(huì)花一丁點(diǎn)時(shí)間。然而,四十年過去了,如今,查看電子郵件已經(jīng)成了工作的代名詞,甚至似乎要成為我們工作生活的全部。

????2012年7月,麥肯錫全球研究所(McKinsey Global Institute)公布的“社交經(jīng)濟(jì)”報(bào)告中指出,普通知識(shí)型員工28%的上班時(shí)間都在處理電子郵件。如果你每周工作50個(gè)小時(shí),則代表有14個(gè)小時(shí)花在了處理郵件上。麥肯錫的報(bào)告顯示,通過充分利用社交協(xié)作平臺(tái),員工可以將處理電子郵件的效率提高25% - 30%,進(jìn)而節(jié)省約7% - 8.5%的時(shí)間用于其他工作。但如果你所在的公司不打算在這類平臺(tái)上花錢,本文將為提供一些可操作的方法,讓你不至于在電子郵件上面花費(fèi)那么多時(shí)間:

????1. 取消郵件訂閱。

????電子郵件管理服務(wù)提供商Baydin分析了500萬封電子郵件后發(fā)現(xiàn),普通電子郵件用戶平均每天收到147條信息,其中會(huì)刪除71條(48%)。每刪除一條平均需要3.2秒。聽起來并不算多,也就是每天4分鐘而已,但如果你每周工作時(shí)間刪除350封郵件,則需要花費(fèi)20分鐘,全年累加起來超過16個(gè)小時(shí)。

????或許,我們可以換個(gè)角度來看:據(jù)“美國人時(shí)間使用情況調(diào)查”(American Time Use Survey)顯示,孩子不滿六歲的已婚在職父親每天給孩子讀書的時(shí)間平均僅有2.4分鐘,還不到普通電子郵件用戶用于刪除電子郵件的時(shí)間。要想擺脫收件箱帶給你的麻煩,就得取消你不會(huì)閱讀的列表,停止訂閱任何商業(yè)信息。

????2. 停止使用文件夾。

????卡耐基梅隆大學(xué)(Carnegie Mellon University)的一篇論文指出,32%的電子郵件用戶同意一種說法:“只要讀完的信息,我就會(huì)立即把它歸類到文件夾中?!睔w類似乎很有效率,但Baydin公司CEO亞歷克斯?摩爾認(rèn)為,未來需要再次查找郵件時(shí),你會(huì)發(fā)現(xiàn),根據(jù)不同項(xiàng)目或聯(lián)系人創(chuàng)建文件夾是效率最低的一種方式,即便是憑借自己對(duì)收件時(shí)間的模糊記憶,在收件箱中滾動(dòng)查找的效率,也比之高出不少。如果你想清空收件箱,可以創(chuàng)建一個(gè)“歸檔”文件夾,但如果需要查找信息,則可以使用郵箱的搜索功能。

????If you'd like a jarring experience sometime, try reading the famous children's book Alexander and the Terrible, Horrible, No Good, Very Bad Day. Alex and his family go pick up Dad at the office, causing all sorts of mischief, but what's strangest to the modern reader is the illustration of Dad's desk. He has a phone. Paper. Books. But, since Judith Viorst's story was first published in 1972, no computer.

????In 1972, you realize, office workers spent zero percent of their time on email. Forty years later, though, checking email has become synonymous with working, to the point where it seems to be taking over our working lives.

????According to a July 2012 McKinsey Global Institute report on "the social economy," the average knowledge worker now spends 28% of her work time managing email. If you work 50 hours per week, that's 14 hours stuck in the inbox. McKinsey's report suggested that workers could improve their email productivity by 25-30% through better use of social collaboration platforms, buying back 7-8.5% of their workweek. But even if your company isn't investing in such platforms, here's some low-hanging fruit for getting your head out of your inbox for a few of those 14 hours:

????1. Unsubscribe.

????According to an analysis of 5 million emails from Baydin, an email management service, the average email user gets 147 messages per day and deletes 71 (48%). Deletion takes an average of 3.2 seconds. That doesn't sound like much -- about 4 minutes per day -- but if you're deleting 350 emails per workweek, that takes around 20 minutes per week, which adds up to more than 16 hours per year.

????Or look at it this way: According to the American Time Use Survey, the average married, employed father who has children under age 6 spends just 2.4 minutes per day reading to them -- which is less time than the average email user spends deleting emails. Play offense with your inbox by getting yourself off any lists you don't read, and unsubscribing to commercial messages.

????2. Don't use folders.

????One paper from Carnegie Mellon University found that 32% of email users agree with the statement, "I file my messages into folders as soon as I have read them." Filing seems productive, but according to Alex Moore, CEO of Baydin, creating files associated with different projects or people is the least efficient way to find emails you might need again in the future -- less efficient, in fact, then scrolling back through your inbox trying to remember roughly when the needed email came in. You can create one "archive" folder if you like to keep your inbox empty, but use the search function to find any information you need.

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