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職場終極有害詞匯

職場終極有害詞匯

Brad Hoover 2013年01月23日
如果它出現(xiàn)在簡歷里,你的簡歷可能會被直接扔進(jìn)垃圾桶。如果你面試的時(shí)候用到了這個(gè)詞,可能好印象就會大打折扣??傊褪悄闶聵I(yè)發(fā)展的毒藥。它到底是哪個(gè)詞?

????緊隨欺騙、偷盜、水淹和火災(zāi)之后,職場最有害的詞語是哪個(gè)?“試試吧”。簡短的一個(gè)詞聽起來還不錯,但潛藏著巨大的威脅。

????為什么是“試試”?

????不管是在招聘面試中、簡歷上,還是在辦公室里,“試試”顯露的是缺乏信念、激情、承諾和信心——這些都是求職者需要展現(xiàn)的品質(zhì),特別是考慮到當(dāng)前的就業(yè)市場屬于供大于需。Grammarly語境詞典給出的“試試”同義詞多達(dá)66個(gè),但沒有一個(gè)像“做事”、“相信”、“行動”、“處理”、“實(shí)現(xiàn)”或“成功”聽起來那么令人信服?!霸囋嚒被蛟S能讓你達(dá)成目標(biāo)的10%,甚至一半,但企業(yè)需要的是很強(qiáng)的解決問題能力和堅(jiān)持不懈的勁頭。

????當(dāng)我聽到“我會試一試”時(shí),我總是心里有點(diǎn)打鼓,因?yàn)檫@說明可能不成功?!拔視龊玫摹甭犉饋韯t讓人很有信心。

????在簡歷上,“試試”說明這項(xiàng)任務(wù)或責(zé)任可能沒有完成,至少也是含含糊糊;這是少數(shù)幾個(gè)能讓你的簡歷直接被扔進(jìn)廢紙簍的用詞之一,甚至可能比一些臭名昭著的詞語更糟。另一方面,有事實(shí)和例子支撐的行為動詞可以讓一份簡歷以及個(gè)人突出。

????與此類似,在面試中,候選人需要盡可能表述清晰準(zhǔn)確,“試試”會給人一種不確定的感覺。招聘經(jīng)理要找的是眼神和語調(diào)都充滿自信的候選人。用詞影響重大。

????如果你聯(lián)系一家公司,要求就某個(gè)問題采取行動,結(jié)果聽到的回答是“我試試”,并不會讓你安心多少;事實(shí)上,這可能還會讓你更擔(dān)心了。類似地,當(dāng)我聽到員工們說他們會“試著在最后期限前完成”、“試試達(dá)成交易”或者“試試處理一個(gè)客戶問題”時(shí),我的下一個(gè)問題就是,我們需要采取什么行動來確保達(dá)成目標(biāo)。如果被要求完成一項(xiàng)你感覺不太可能完成的任務(wù)時(shí),不妨建議一個(gè)更加可行的目標(biāo)。經(jīng)理們喜歡解決問題的人,總能帶來解決方案,而不是帶來問題。

????除了“試試”,員工或求職者在職場還須謹(jǐn)慎使用一些表達(dá)否定、不確定或可能引起爭議的“危險(xiǎn)詞”:改日,如果,從不,或許,曾經(jīng),不能。過多的使用同義詞或俚語也會降低你求職成功(或保住職位)的概率。

????說到底,用詞選擇在口頭和書面交流中都非常重要。求職信和簡歷是你給潛在雇主留下的第一印象。后續(xù)的電話和現(xiàn)場面試都可以強(qiáng)化或削弱這一印象。日常商業(yè)互動中的行為方式,包括如何寫電郵、開會、寫報(bào)告到與客戶互動,將決定你在職場中的形象。如果你使用的詞匯有力,達(dá)到預(yù)期,你的形象就會不斷強(qiáng)化,潛力提升,給自己的職業(yè)一個(gè)美好的未來。

????因此,別再試試了;不要懷疑,充滿信念;不要彷徨,行動起來。(財(cái)富中文網(wǎng))

????After fraud, theft, flood, and fire, the most dangerous word to use in the workplace today is short, sweet, and fraught with peril: try.

????Why try?

????Whether in a job interview, on a resume, or in the office, try simply shows a lack of belief, passion, commitment, and confidence -- all the qualities you need to succeed in today's tight job market. Grammarly's contextual thesaurus has a whopping 66 different synonyms for try, yet none of them are as convincing as words like do, believe, act, tackle, accomplish, or succeed. While try might get you 10%, or even halfway there, employers are looking for strong problem solving skills and unwavering dedication.

????I cringe when I hear, "I'll give it a try," because the phrase suggests failure. "I'll do it" inspires confidence every time.

????On a resume, try indicates a task or responsibility that is either incomplete or vague; it is one of the few three-letter words that can get your resume moved to the rejection pile. It may be even worse than all of those famous four-letter words. On the other hand, action verbs backed up by facts and examples can make a resume -- and an individual -- stand out.

????Likewise, in an interview, when candidates are required to be sharp and precise, try comes across as uncertain at best. Hiring managers are looking for someone with a spark in his or her eyes and confidence in his or her voice. The words you use matter, a lot.

????If you contact a company and request action on an issue, hearing "I'll try" isn't going to alleviate your frustration; as a matter of fact, it's more likely to exacerbate the problem. Likewise, when I hear employees say they will "try to meet a deadline," "try to close a deal," or "try to handle a customer issue," my next question is what we need to do to ensure their success. When asked to complete a task that you do not feel is realistic, it's better to suggest a more feasible goal. Managers appreciate problem solvers and employees who come to the table with solutions rather than problems.

????While try is the most dangerous word that an employee or jobseeker can use in the workplace, there are certainly other "danger words" that also indicate negativity, uncertainty, or controversy at work: someday, if, never, maybe, used to, can't, and excessive acronyms or slang can also doom your chances of getting (or keeping) a job.

????Ultimately, words carry plenty of power in both verbal and written communication. Your cover letter and resume account for your first impression to a potential employer. Successive phone and in-person interviews can enhance or detract from that impression, and the way you carry yourself in day-to-day business interactions -- from emails to meetings to reports to customer interactions -- will determine your reputation in the workplace. When you use words with power and impact, and deliver on expectations, you are sharpening your image, bolstering your potential, and giving your career a chance to shine.

????So don't try, do; don't doubt, believe; and don't wonder, act.

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