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職場4大致命“黑洞”

職場4大致命“黑洞”

Katherine Reynolds Lewis 2013年12月19日
每一家公司都有一些不成文的規(guī)定,不論從事哪種工作,總有一些為人處世的通用原則。一旦在這些問題上犯錯,就會掉進“黑洞”,危及職業(yè)前途。

????粗心大意

????與技術(shù)有關(guān)的工作失誤恐怕能寫成一本厚書。比如最常見的是,在電子郵件中濫用“回復全部”,或者把電子郵件錯發(fā)給了不相關(guān)的人,因為郵件程序自動填充了一個錯誤的地址。

????召開電話會議的時候,不要指望靜音鍵能夠掩蓋你在做其他事情的事實,也不能掩蓋你的冷嘲熱諷。就像政客們會假設麥克風始終處在開啟狀態(tài)一樣,你也應該提醒自己,任何電話通話都是雙向的,盡量避免低聲發(fā)牢騷。

????如果一小組參會人員計劃在電話會議結(jié)束之后繼續(xù)交流,一定要斷開連接,然后重新發(fā)起一次通話,以免無意當中被其他人偷聽。首先,要確保自己清楚參與討論的都有誰。硅谷獵頭、《職場登頂戰(zhàn)略》(Getting to the Top: Strategies for Career Success)一書的作者凱瑟琳?烏爾里克說:“如果是在參加虛擬電話會議,目的是匯報一個大型項目的情況和明確接下來需要改進的地方,在不知道與會人員都有誰的情況下,不要指責某個人的糟糕表現(xiàn)?!?/p>

????最好不要事事依靠電子郵件:要愿意拿起電話,或者親自拜訪,這樣才能建立起更穩(wěn)固的關(guān)系。

????一定要理解同事和客戶如何看待你對科技的使用。高管培訓公司Next Step Partners的培訓師邁克爾?梅爾徹認為:“比如說,你正在與某人見面。這時,你的電話響了,你看了一眼。凡是30歲以上的人對此肯定會出現(xiàn)非常顯著的負面反應。而且對方會根據(jù)自己的標準對你進行評判。而當今的天下依然是“老家伙們”主導的世界,所以一個小動作都會成為你自己的絆腳石。”??

????Tech disasters

????An entire book could be written about the work blunders related to technology. There's the infamous abuse of "reply all" on email, or sending email to the wrong person because your mail program automatically filled in a mistaken address.

????When it comes to conference calls, don't rely on the mute button to cover your multitasking or snide comments. Just as politicians assume that any microphone is live, you should assume that any telephone call is two-way, and resist under-your-breath muttering.

????If a smaller group of participants plans to continue speaking after a big conference call ends, make a point of disconnecting and initiating a new call so there are no inadvertent eavesdroppers. For that matter, be sure you know who is listening in the first place. "If you are in a virtual conference call debriefing a large project and pointing out what needs to be done better next time, watch to not point out individual poor performance if you don't know who is in the room," advises Kathryn Ullrich, a Silicon Valley-based recruiter and author of Getting to the Top: Strategies for Career Success.

????It's best not to hide behind email: Be willing to pick up a phone or meet in person so you can build stronger relationships.

????Make sure you understand how colleagues and clients perceive your use of technology. "Say you're having a meeting with somebody and your phone goes off and you look at it. Anybody over 30 would have a dramatic negative response to that," says Michael Melcher, an executive coach with the firm Next Step Partners. "You're going to be judged by that other person's standards. Since older people still rule, you're going to be hampered by that."??

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