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職場(chǎng)新人不可不知的老板小心思

職場(chǎng)新人不可不知的老板小心思

Anne Fisher 2014年04月28日
紋身、打耳洞、飆臟話……千禧一代個(gè)性張揚(yáng),有時(shí)候甚至?xí)蛔杂X地把這些東西帶進(jìn)面試場(chǎng)合或者辦公室。你的老板可能不會(huì)明說(shuō),但很可能已經(jīng)因此把你拉進(jìn)了黑名單。

????如果你即將畢業(yè),邁入職場(chǎng),那你肯定聽過(guò)許多關(guān)于求職的好建議:反復(fù)檢查簡(jiǎn)歷是否有拼寫錯(cuò)誤、準(zhǔn)時(shí)到場(chǎng)、說(shuō)話時(shí)直視招聘主管的眼睛、面試中關(guān)閉手機(jī)。

????當(dāng)然,這些都是好點(diǎn)子。不過(guò),如果你碰巧在明顯的部位有穿洞、紋身,或像查爾斯?默里所說(shuō)的,有著“非自然色的頭發(fā),”那應(yīng)該怎么辦呢?“乖戾的領(lǐng)導(dǎo)可能不會(huì)錄取你,除非他們不必去那些崗位上見你,但就算這樣你也可能求職失敗。”默里在《壞脾氣者的前進(jìn)指南》(The Curmudgeon's Guide to Getting Ahead)中這樣寫道。這還不夠:即便公司的其他人把你招了進(jìn)去,“乖戾的領(lǐng)導(dǎo)也不會(huì)給你一個(gè)公平的機(jī)會(huì)來(lái)證明自己。”

????他補(bǔ)充說(shuō):“我知道這非常不公平。不過(guò)你根本沒(méi)地方說(shuō)理去……(在我們看來(lái))你沒(méi)法爭(zhēng)辯說(shuō)眉毛上的針形裝飾絕不是毀容?!卑ァ?/p>

????默里是華盛頓智囊機(jī)構(gòu)美國(guó)企業(yè)研究院(American Enterprise Institute)的W.H.布雷迪學(xué)者,而這個(gè)機(jī)構(gòu)從來(lái)不掩飾自己保守的風(fēng)格。莫里依然堅(jiān)持認(rèn)為,除高科技和娛樂(lè)業(yè)以外,所有行業(yè)的大多數(shù)公司高層都贊同他的觀點(diǎn)——盡管也許是默默贊同。

????默里認(rèn)為,企業(yè)界被性情乖戾者所掌控。他將此定義為“極其成功的人士,無(wú)論男女,在當(dāng)代文化的許多方面都表現(xiàn)得很暴躁,他們會(huì)迅速對(duì)你在工作中的表現(xiàn)做出冷酷無(wú)情的裁定,在決定誰(shuí)要被提拔,誰(shuí)將被開除時(shí),他們從不猶豫?!?/p>

????所以,應(yīng)該怎么做才能打動(dòng)這些家伙呢,這些很可能“在四十多歲時(shí)就擔(dān)任高管,表面上顯得無(wú)比開明和優(yōu)秀”,私下里實(shí)際上卻十分乖戾的人?

????首先,注意自己的言辭。默里不能忍受的事情之一是許多千禧一代經(jīng)常掛在嘴邊的“F開頭的臟話”。他見過(guò)一些年輕的求職者由于在采訪中溜出這樣的臟話而被淘汰出局(某次有個(gè)愚蠢的求職者還連說(shuō)了兩次)。不過(guò),默里寫道,“戒掉這種不正經(jīng)”的最大好處在于你會(huì)成為更有效率的溝通者,并最終成為管理者:“一旦你樹立了嚴(yán)謹(jǐn)?shù)男蜗螅涂梢苑潘上聛?lái)去看看其他人的震驚的表情了,這是非常有意思的一件事。你會(huì)立刻得到他們徹底的、甚至懷有意思恐懼的關(guān)注?!?/p>

????默里表示,另一個(gè)要避免的錯(cuò)誤是像給朋友發(fā)郵件一樣撰寫辦公郵件。比如使用“沖擊(impact)”當(dāng)動(dòng)詞【他推薦使用不那么時(shí)髦的“影響(affect)”代替】,在說(shuō)“問(wèn)題(problem)”時(shí)用“事情(issue)”代替,或者使用“之類的(like)”這樣一些詞來(lái)做句子的結(jié)尾,即便用得很少,也“會(huì)降低我們對(duì)郵件作者的智商的看法。”

????這些建議似乎像是雞蛋里挑骨頭,其實(shí)并非如此。默里寫道:“我感到很驚訝,有相當(dāng)比例的人在升到高層之后對(duì)正確使用英語(yǔ)與否仍然十分介意。還有更多人執(zhí)著于所有事情的精確嚴(yán)密?!?/p>

????默里對(duì)某些“認(rèn)為一切都是理所當(dāng)然”的千禧一代進(jìn)行了嚴(yán)厲批評(píng)。他表示,這讓他們不愿意在瑣碎的事情上花費(fèi)精力。他指出,許多性情乖戾的人(換言之,也就是老板們)都是在五十歲、甚至年齡更大的時(shí)候才當(dāng)上管理者,“他們?cè)诰艢q或者十歲時(shí),就得早上五點(diǎn)鐘起床送報(bào)紙”,他們也許靠著艱苦的體力勞動(dòng)掙錢進(jìn)入大學(xué)。他寫道,此外,“許多乖戾者二十二歲畢業(yè),在就業(yè)市場(chǎng)找工作時(shí),等待他們的只有薪酬微薄且枯燥乏味的低級(jí)工作,也幾乎沒(méi)有就業(yè)保障?!?/p>

????因此,他們“在要求你去收發(fā)室拿點(diǎn)東西時(shí),對(duì)你表現(xiàn)出的任何情緒都十分敏感。你什么也不用說(shuō),甚至轉(zhuǎn)一下眼珠也不行,”他寫道?!白钶p微的嘆息都會(huì)像初吻一樣牢牢地釘在他們的記憶里,只不過(guò)是以一種不好的方式?!?/p>

????如果這些建議讓性情乖戾者聽起來(lái)難以被取悅,那是因?yàn)樗麄兺ǔ1緛?lái)就難以被取悅。但是,默里指出,這包含著一個(gè)重要的優(yōu)點(diǎn):他們通常是偉大的導(dǎo)師。他寫道,為了迅速進(jìn)步,“你會(huì)想要被分配給一個(gè)成功的乖戾者,要求越苛刻越好?!?/p>

????為什么呢?默里說(shuō),是因?yàn)樗蛩案赡芫邆浒l(fā)現(xiàn)錯(cuò)誤的犀利眼光——同樣也更容易注意到?jīng)]有犯錯(cuò)的情形……并欣賞那些出色的表現(xiàn)。”利用好這點(diǎn),你乖戾的老板就會(huì)在其他上級(jí)那里成為“你的最佳推薦人”。在職場(chǎng)上,無(wú)論是新鮮人還是經(jīng)驗(yàn)豐富的老手,有誰(shuí)會(huì)拒絕這樣一個(gè)最佳推薦人呢?(財(cái)富中文網(wǎng))

????譯者:嚴(yán)匡正

????If you're about to finish college and venture into the corporate world, you've no doubt heard plenty of perfectly good tips on job-hunting: Double-check the spelling in your resume, show up on time, look hiring managers in the eye when you talk to them, turn your cell phone off in interviews.

????That's all fine, of course, but what if you happen to be rocking a conspicuous piercing, a tattoo, or "hair of a color not found in nature," as Charles Murray puts it? "Curmudgeons will not hire you except for positions where they don't have to see you, and perhaps not even those," he writes inThe Curmudgeon's Guide to Getting Ahead. And that's not all: Even if someone else in the organization does hire you, "curmudgeons will not give you a fair chance to prove yourself."

????He adds that "I know it's terribly unfair. But you won't get anywhere by trying to reason with us ... There is no way (in our view) to argue that a pin through an eyebrow is anything but disfigurement." Whew.

????Murray is the W.H. Brady Scholar at the unabashedly conservative Washington think tank American Enterprise Institute. Still, he insists his views are shared -- though perhaps silently -- by people at or near the top of most companies in every industry except maybe high-tech and show business.

????The corporate world is, in Murray's view, ruled by curmudgeons, whom he defines as "highly successful people of both genders who are inwardly grumpy about many aspects of contemporary culture, make quick and pitiless judgments about your behavior in the workplace, and [who] don't hesitate to act on those judgments in deciding who gets promoted and who gets fired."

????So what does it take to impress these folks, who may well be "executives in their forties who have every appearance of being open-minded and cool," but are in truth closeted curmudgeons?

????First, watch your language. Among Murray's pet peeves is what he perceives as many Millennials' frequent, casual use of "the f-word." He's seen young job hunters instantly disqualified for dropping the f-bomb during interviews (twice, in one clueless candidate's case), but the real advantage in "abstaining from casual obscenity," he writes, is that it will make you a more effective communicator and, eventually, manager: "It's a lot of fun, once you have established a restrained persona, to watch the startled look on others' faces when you do let loose. You will instantly have their complete and perhaps terrified attention."

????Other missteps to avoid, Murray contends, are writing office emails as if they were texts to friends; using the word "impact" as a verb (he recommends the less trendy "affect" instead); saying "issue" when what you mean is "problem"; and clogging every sentence with the verbal tic "like" which, even in moderation, "lowers our estimate of the offender's IQ."

????If these tips seem nitpicky, they're not. "I am struck by the high percentage of people who have risen to senior positions who also care deeply about the proper use of the English language," Murray writes. "An even higher proportion of them are obsessively precise about everything."

????Murray has some sharp words for Millennials whose "sense of entitlement," he claims, has made them reluctant to pay their dues doing menial tasks. He notes that many curmudgeons (read: bosses) are managers in their fifties and older who "were getting up at five in the morning to deliver newspapers when they were nine or ten" and may have worked their way through college doing hard physical work. Moreover, "when the curmudgeons in your life were twenty-two, most of them found that getting started in the job market was characterized by low pay, boring entry-level work, [and] little job security," he writes.

????As a result, they're "hypersensitive to any vibe you give off when you're told to go pick up something in the mailroom. You don't have to say anything or even roll your eyes," he writes. "The slightest of sighs will lodge in their memory like their first kiss, only in a bad way."

????If all this makes curmudgeons sound tough to please, that's because they usually are. But, Murray points out, there's an important upside: They often make great mentors. To get ahead fast, he writes, "you want to be assigned to a successful curmudgeon, the more demanding the better."

????Why? Because, Murray writes, he or she is "more likely to have a gimlet eye for mistakes -- and by the same token is more likely to notice when they don't occur … [and] to be in love with excellent performance." Deliver it, and your curmudgeonly boss is "your best bet to become your self-appointed advocate" to other higher-ups. And whose career, entry-level or not, couldn't use one of those?

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