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如何正確管理你的收件箱

如何正確管理你的收件箱

Camille Preston 2015年04月29日
職場(chǎng)中人天天都要跟電子郵件打交道,如果管理不當(dāng),潮水般涌來(lái)的電子郵件將嚴(yán)重影響工作效率。專家建議,飽受電郵轟炸之苦的職場(chǎng)人士可以考慮取消收件通知,設(shè)定查看郵箱的時(shí)間表,比如每隔一個(gè)小時(shí),查看一次,自己控制工作節(jié)奏。

????MPW內(nèi)部網(wǎng)絡(luò)是一個(gè)邀請(qǐng)最有影響力的商界女性及時(shí)解答職業(yè)與領(lǐng)導(dǎo)力問(wèn)題的在線社區(qū)。本周,我們的問(wèn)題是:你如何管理電子郵件超載?以下是領(lǐng)導(dǎo)力培訓(xùn)公司AIM Leadership創(chuàng)始人卡米爾?普雷斯頓的回答。

????電子郵件是我們的朋友,也是敵人。我們愛(ài)它,我們恨它。我們需要它,我們離不開(kāi)它,但我們付出的代價(jià)往往是電子郵件超載。正如太陽(yáng)每天都會(huì)升起一樣,我們的收件箱總會(huì)在上午,或者午休前爆滿。

????坦白說(shuō),我們是在自作自受。我們過(guò)度使用電子郵件進(jìn)行交流,結(jié)果,我們像條件反射一樣回復(fù)每一封郵件。對(duì)于我們的工作效率來(lái)說(shuō),這非常糟糕,因?yàn)殡娮余]件會(huì)干擾最佳狀態(tài),破壞我們的工作流。每次有電子郵件打擾你的時(shí)候,你都在付出時(shí)間、金錢(qián)和腦力。

????下面是我在管理電子郵件超載方面的一些心得:

????1.取消通知。這是巴甫洛夫的條件反射理論!我們收到新郵件的時(shí)候會(huì)條件反射地進(jìn)行回復(fù)?,F(xiàn)在,你要訓(xùn)練自己做相反的事情。取消郵件通知,自己控制工作節(jié)奏。

????2.制定時(shí)間表。如果你每隔十分鐘查看一下電子郵件,你便無(wú)法進(jìn)入順暢的工作流程。相反,設(shè)定查看郵件的次數(shù),比如每隔一個(gè)小時(shí)或90分鐘查看一次。在手機(jī)上設(shè)定鬧鈴,并遵守自己的安排。

????3.掃描收件箱。快速掃描收件箱,刪除不必要的郵件;對(duì)請(qǐng)求性郵件要優(yōu)先處理,及時(shí)回復(fù)。

????4.使用電話。不要使用電子郵件跟蹤(或延時(shí)郵件)功能,盡量拿起電話或直接走到同事桌前。五分鐘的談話,往往比一封電子郵件更有效率。

????5.取消接收。你可以取消接收哪些群發(fā)郵件?所有電子郵件真的有必要全部抄送給你嗎?與同事協(xié)定哪些郵件需要抄送給你,以避免收到不必要的郵件。(財(cái)富中文網(wǎng))

????譯者:劉進(jìn)龍/汪皓

????審校:任文科

????MPW Insider is an online community where the biggest names in business and beyond answer timely career and leadership questions. Today’s answer for: How do you manage email overload? is written by Camille Preston, founder of AIM Leadership.

????Email is our friend and the enemy. We love it and we hate it. We need it and we want it, but too often the price we pay is complete email overload. As certain as the sun will rise, our inboxes will be overflowing by mid-morning (if not by the break of day).

????Honestly, we’ve done it to ourselves. We overuse it to communicate and as a result, have conditioned ourselves to respond to every ping. This is terrible for our productivity because email diminishes peak performance and disrupts our work flow. Every time an e-mail interrupts you, it costs time, money, and brainpower.

????Here are some of my best tips to manage email overload:

????1.Disable notifications.It’s Pavlovian! We have conditioned ourselves to respond the instant we get a new email, but now it’s time to train ourselves to do the exact opposite. Disable notifications so you’re in control.

????2.Set a schedule.You can’t get into a proper work flow if you’re constantly checking email every ten minutes. Instead, establish certain times to check your inbox, like the top of every hour or every 90 minutes. Set a timer on your phone and stick to it.

????3.Scan your inbox.Do a quick scan of your inbox and delete everything that is unnecessary; answer timely requests first.

????4.Use the phone.Instead of creating an email trail (or prolonging one) try picking up the phone or walking over to a colleague’s desk. Often, a five-minute conversation is more productive than an email.

????5.Unsubscribe.What lists or blasts are you on that you can unsubscribe from? Do you really have to be cc’d on all those emails? Establish a clear protocol with colleagues about when to cc you to avoid unnecessary e-mails.

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