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三大技能助推職場(chǎng)成功

三大技能助推職場(chǎng)成功

Keith Daly 2016年05月24日
傳統(tǒng)教科書(shū)里并沒(méi)提及,但卓越員工跟好員工經(jīng)常有三點(diǎn)區(qū)別,光有好奇心還不夠。

夏天就要到了,即將畢業(yè)的大學(xué)生們可能都在盤(pán)算職業(yè)生涯。工作中需要的專(zhuān)業(yè)知識(shí)當(dāng)然要掌握,不過(guò)想脫穎而出成就長(zhǎng)期穩(wěn)定的事業(yè),還要具備一些重要素質(zhì)。傳統(tǒng)教科書(shū)里并沒(méi)提及,但卓越員工跟好員工經(jīng)常有三點(diǎn)區(qū)別:

呈現(xiàn)真實(shí)的自己

記住表現(xiàn)出真實(shí)的自己。白天在工作中跟晚上出現(xiàn)在家人和朋友面前應(yīng)該沒(méi)什么不一樣。差別很大的話(huà)其實(shí)瞞不了多久,周?chē)娜撕苋菀拙湍馨l(fā)現(xiàn)。此外,轉(zhuǎn)換形象會(huì)耗費(fèi)大量精力,長(zhǎng)期工作中根本無(wú)法保持。

一般來(lái)說(shuō),新人入職都會(huì)設(shè)法融入新公司的文化。大家當(dāng)然可以向同事學(xué)習(xí),但不應(yīng)該一味模仿?tīng)奚约旱膫€(gè)性。你得到這份工作是因?yàn)槟悛?dú)有的特點(diǎn),所以展現(xiàn)真實(shí)的個(gè)性,多多自省早點(diǎn)認(rèn)清自我,了解有哪些優(yōu)勢(shì)和不足。努力融入新團(tuán)隊(duì)的同時(shí),也要注意在團(tuán)隊(duì)中凸顯個(gè)性占據(jù)一席之地。

真誠(chéng)會(huì)建立信任,同事們會(huì)發(fā)現(xiàn)你用心為他們的利益考慮。真誠(chéng)處處都能幫到你,不管是建立人際網(wǎng)絡(luò)、加入團(tuán)隊(duì)、分配任務(wù),還是變成時(shí)間管理上的專(zhuān)業(yè)人士。工作中刻意偽裝性格或做事風(fēng)格都會(huì)有損信任。

好問(wèn),有好奇心,充滿(mǎn)執(zhí)行力

在我看來(lái),勤學(xué)好問(wèn)并保持好奇心總是好的。多問(wèn)問(wèn)公司情況、公司的產(chǎn)品、服務(wù)以及客戶(hù),盡量了解情況很重要。但光是好奇還不夠,要在好奇之后采取行動(dòng)。否則,你學(xué)到的東西都停留在紙面上。問(wèn)自己:“我知道了這些能做些什么?”要有打破砂鍋問(wèn)到底的勇氣和信念,然后認(rèn)真做事追求最佳結(jié)果。

為團(tuán)隊(duì)吸納新成員時(shí),我們要找的是有批判思維,注重結(jié)果,富有創(chuàng)新精神的人。我們想要的人在下結(jié)論時(shí)要靈活,也能及時(shí)采取下一步行動(dòng)。還要記住,不是每次行動(dòng)都一定正確,措施也未必最佳,特別是在你的第一份工作中。但通過(guò)不斷試錯(cuò),職業(yè)技能就會(huì)逐漸提高。

接納多樣性

多元化極為重要。在Farmers Insurance,員工的想法就各式各樣。

我們希望有不同觀點(diǎn)的人密切合作,包括直言不諱、觀點(diǎn)明確的人。我們相信兼容并包的公司文化會(huì)孕育更明智的決策、公司更有活力,品牌也會(huì)蒸蒸日上。

舉例來(lái)說(shuō),找一群行為方式、思想方法、個(gè)性以及溝通方式都很像我的人組建個(gè)團(tuán)隊(duì)很容易。然后會(huì)發(fā)現(xiàn),我們經(jīng)常會(huì)意見(jiàn)高度一致。但這樣的團(tuán)隊(duì)能做出什么成績(jī)呢?公司的最終目標(biāo)是更好的業(yè)績(jī),要達(dá)到目標(biāo)需要一群觀點(diǎn)略有不同的人通力合作。

畢業(yè)可能會(huì)讓人忐忑不安——突然躋身勞動(dòng)大軍中,還希望開(kāi)局就順利。我強(qiáng)烈建議大家從另一個(gè)角度來(lái)看待,把工作看成人生中第一次踏出課堂學(xué)習(xí)和成長(zhǎng)的機(jī)會(huì)。相信真正的自己,多問(wèn)問(wèn)題,了解清楚后隨時(shí)準(zhǔn)備果斷行動(dòng),接納各種各樣的思維方式,這樣在職場(chǎng)上就能順利前行邁向成功。(財(cái)富中文網(wǎng))

譯者:Charlie

審校:夏林

It’s almost summer, and as a college graduate, you’re likely looking to start your career. Beyond the technical knowledge you may now be able to bring to your chosen career, there are some important characteristics you need to help you excel and create a successful, long-term career. And while you won’t find them in a traditional textbook, I have found these three skills can help to differentiate good workers from standout employees:

Bring authenticity

Remember to always be your authentic self. The person who goes to work each day should be the same person who comes home to family and friends each night. You’d be surprised how obvious it can be to those around you if those two personas diverge. Moreover, the amount of energy it takes to flex from one persona to another is huge and is simply unsustainable over a long-term career.

In most cases, when people get hired, the natural tendency is to try to meld into the culture of their new company. You can certainly learn from others at work, but your objective shouldn’t be to emulate them at the expense of your own self. You were hired because of your unique attributes. Let your authentic self come through. Focus on self-awareness to help you determine who you are and who you are not—what your strengths and weaknesses are. Focus more on creating a space for yourself within your employer’s organization, while still looking for the best aspects of your new team that you can integrate into your own approach.

Authenticity builds trust and lets coworkers see that you have their best interests at heart. That authenticity helps pave the way for you to build a network or join a team, delegate tasks, and become a time management pro. Changing who you are—your style—erodes trust.

Be inquisitive, be curious, then act

In my opinion, it’s always a positive to be inquisitive and curious. It’s important to ask a lot of questions and learn as much as you can about your organization, its products, services, and customers. But curiosity is not enough on its own. You need to follow curiosity with action. Otherwise, what you’ve learned is merely academic. Ask yourself, “Now what do I do with this knowledge?” Have the courage and the conviction to follow through, and then do the right thing by taking the proper course of action.

We seek critical thinkers, consequential thinkers, and those with an entrepreneurial spirit when adding new people to our team. We want people who are able to flex their judgment and will take the necessary next steps. It’s important to remember, too, that not every action will necessarily be the right or best action, especially in your first job, but continually employing the process will refine your skill over your career’s lifetime.

Embrace diversity

Diversity is extremely important, and we embrace a diversity of thinkers at Farmers.

We want people with varying points of view to work closely and collaboratively with others—including those who are outspoken and have strong opinions. We believe an inclusionary policy that embraces everyone leads to better decisions, a better organization, and a superior brand.

For example, it would be easy to assemble a team of people who act like me, think like me, have a personality similar to mine, and a communication style that mimics mine. In many cases, we would have a tidy consensus on an issue. But what would that really accomplish? The end goal for organizations is to create better outcomes. That takes genuine collaboration among people who all see things just a little bit differently.

Graduation can be a nerve-wracking time: You’ve been thrust into the workforce and expected to hit the ground running. I urge you to look at it another way: as your opportunity to take the first step in a lifetime of learning and development, most of which takes place outside of the classroom. Trust your authentic self, ask numerous questions, and be ready to follow that knowledge with decisive actions. Embrace those who offer a diversity of thoughts, and you’ll be well on your way to a successful career.

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