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專欄 - 蘋果2_0

離開喬布斯,蘋果真的就不行了嗎?

Philip Elmer-DeWitt 2014年03月25日

蘋果(Apple)公司內(nèi)部流傳著一個老笑話,那就是史蒂夫·喬布斯周圍是一片“現(xiàn)實扭曲力場”:你離他太近的話,就會相信他所說的話。蘋果的數(shù)百萬用戶中已經(jīng)有不少成了該公司的“信徒”,而很多蘋果投資者也賺得盆滿缽滿。不過,Elmer-DeWitt認(rèn)為,在報道蘋果公司時有點懷疑精神不是壞事。聽他的應(yīng)該沒錯。要知道,他自從1982年就開始報道蘋果、觀察史蒂夫·喬布斯經(jīng)營該公司。
曾經(jīng)率先披露過喬布斯肝臟移植手術(shù)的資深記者在一本新書中稱,喬布斯離世之后,蘋果巧奪天工的創(chuàng)意之源已經(jīng)枯竭。如今,就算是喬布斯復(fù)活,也無力回天,更別說他挑選的接班人了。蘋果最輝煌的歲月已經(jīng)永遠成為了過去。真的是這樣嗎?

????首先要交代一下,由于《困境中的帝國:后喬布斯時代的蘋果》(Haunted Empire: Apple After Steve Jobs)一書的緣故,尤加利?伊瓦塔尼?凱恩已經(jīng)接受了200多次采訪,我僅僅是其中之一。這本新書講述了在后喬布斯時代,由蒂姆?庫克執(zhí)掌的蘋果公司(Apple)究竟發(fā)生了哪些變化。這本書上周二一面市馬上遭遇了大量的負(fù)面評價。

????早在去年夏天,我就知道了她的故事梗概,但我一直信守保持沉默的承諾。凱恩在7月份告訴說,她在啟動這個為期兩年的寫作計劃時認(rèn)為,如果只有一家公司能夠在失去有遠見的領(lǐng)導(dǎo)者之后繼續(xù)生存下去,那就是蘋果公司。但寫完這本書后,她得出一個結(jié)論:這家公司最輝煌的歲月已經(jīng)過去了。一去不復(fù)返。她說,就算喬布斯死而復(fù)生,他也不能帶領(lǐng)蘋果公司重現(xiàn)昔日榮耀,更遑論他親自挑選的接班人蒂姆?庫克。

????我很好奇。我對凱恩的了解源自她在《華爾街日報》(Wall Street Journal)舊金山分社工作期間對蘋果公司持續(xù)3年的追蹤報道,其中不乏一些令人印象深刻的獨家新聞,其中最著名的當(dāng)屬那篇頭版新聞(與喬安?盧布林合作),曝光史蒂夫?喬布斯曾在2009年春天做過一次秘密的肝臟移植手術(shù)。這是一位知道如何追蹤線索鏈,從一個故事的外圍直達核心的記者。如果她掌握了一些關(guān)于后喬布斯時代的蘋果公司的干貨,我很想一睹為快。

????我已經(jīng)讀完了這本書。非常抱歉,我覺得它不夠好。

????《困境中的帝國》的前三分之一主要講述喬布斯最后三年的生活,寫得還不錯。但正如《衛(wèi)報》(the Guardian)的查爾斯?亞瑟所指出的那樣,這本書的后三分之二充斥著一種幾乎帶有毒性的偏見。凱恩用一種精巧的寫作手法,把她看到和聽到的一切都轉(zhuǎn)化為彰顯蘋果公司難逃失敗宿命的證據(jù)。

????最終,凱恩的這種態(tài)度破壞了她作為一位記者的信譽。書中穿插的結(jié)論讓人覺得她還沒有列舉、分析事實,就先入為主地下了定論。

????“衰落不可避免,”她在后記中寫道,并采用神話體描繪了一番蘋果公司的興衰史:

????這個故事遵循著一個在歷史和神話中常見的模式。一個陷于困境、瀕臨解體的帝國召回了一位在外流亡的創(chuàng)始人,把他封為救世主。這位猶如奧德修斯般無情和狡猾的統(tǒng)治者將忠誠的部下們召集在一起,激勵他們大膽冒險,放手一搏。這個帝國很快就迎來了前所未有的輝煌歲月。隨后,被一片慶賀聲包圍的皇帝生病了?;实凵钪约菏堑蹏\的鮮活象征,于是就嘗試著掩飾自己的病情,直到他終于被迫接受一個事實:他不是長生不老的神仙?;实蹥w天后,以他之名延續(xù)帝國事業(yè)的副官們墜入了自滿和迷茫之中,整個帝國隨即亂作一團,動彈不得。這些束縛于昔日運營方式的新任領(lǐng)導(dǎo)人變得不那么靈活,忽略了業(yè)已出現(xiàn)的警告信號。皇帝已經(jīng)永遠地離開了他們,但他的魂魄依然無處不在。盡管這些副官仍然在與敵軍作戰(zhàn),但他們無法靠自己開辟一條前行的道路。他們累了,對一切都不那么確定。巧奪天工的創(chuàng)意之源已經(jīng)干涸。

????她說的可能沒錯。但事實是,我們確實不知道蘋果公司未來的命運。由于凱恩耗費兩年時間也未能抵達故事的核心,她其實也不知道。

????論述這個主題的著作猶如汗牛充棟,而且數(shù)量還在不斷增長。那些正在認(rèn)真研究蘋果公司的人們或許希望在這本書中找到凱恩發(fā)掘出的新鮮細(xì)節(jié)。但我建議他們還是先讀讀近期出版的另外三本著作:

????? 沃爾特?艾薩克森的《喬布斯傳》(Steve Jobs)。推薦理由:對于這位深居簡出的主人公,作者的接觸次數(shù)和了解程度是其他人望塵莫及的。

????? 亞當(dāng)?拉辛斯基的《蘋果解密》(Inside Apple)。推薦理由:作者對這家公司內(nèi)部結(jié)構(gòu)進行了深入分析。

????? 利恩德?卡尼的《喬納森?艾維》(Jony Ive)。推薦理由:這本書披露了蘋果公司創(chuàng)造新產(chǎn)品的流程。(財富中文網(wǎng))

????譯者:葉寒

????

????Confession: I was one of the more than 200 sources Yukari Iwatani Kane interviewed for Haunted Empire, the new book about Apple's transition from Steve Jobs to Tim Cook that arrived Tuesday to largely negative reviews.

????I've known since last summer -- and agreed to keep silent about -- the arc of her story. Kane told me in July that she went into the two-year project thinking that if any company could survive the loss of its visionary leader, Apple (AAPL) could. But she came out of it concluding that the company's best days were behind it. Far behind. Not even Jobs, she said, could restore Apple to its former greatness. Tim Cook, his handpicked successor, didn't have a chance.

????I was intrigued. I knew Kane's byline from the three years she spent covering Apple from the Wall Street Journal's San Francisco bureau, where she scored some impressive scoops. Chief among them: The front-page news (reported with Joann Lublin) that Steve Jobs had a secret liver transplant in the spring of 2009. This was a reporter who knew how to follow a chain of sources from the periphery of a story to its center. If she had the goods about Apple in the post-Jobs era, I was eager to see them.

????I've read the book. And I'm sorry to say that it doesn't deliver.

????There is some good reporting in the first third -- the part that covers the last three years of Jobs' life. But as the Guardian's Charles Arthur points out, the last two thirds are infected with an almost toxic bias, a kind of writerly tick that turns everything Kane sees and hears into further evidence that Apple is doomed.

????Ultimately, Kane's attitude undermines her credibility as a reporter. The book is peppered with conclusions that feel like they were reached before the facts were in.

????"A decline was inevitable," she writes in her Epilogue, painting Apple's rise and fall in mythical terms:

????The story follows an archetypal pattern—a pattern familiar in both history and myth. A struggling empire, on the brink of dissolution, recalls one of its founders from exile and casts him as a savior. The ruler, ruthless and cunning as Odysseus, gathers the faithful and emboldens them to take startling risks that allow the empire to reach even greater heights than before. Amid the celebrations, the emperor grows sick. Knowing that he is the living embodiment of his kingdom's fortunes, he tries to hide his illness until he is finally forced to accept that he is not immortal. Left to carry on in his name, the emperor's lieutenants fall prey to complacency and confusion, lapsing into disarray and paralysis. Bound to the way things have always been done, these new leaders become less flexible and ignore the warning signs. Their emperor is gone, but ever present. Though they are still at war with enemy armies, these lieutenants cannot find their own way forward. They are tired. They are uncertain. The well of ingenuity has run dry.

????She may be right. But the fact is we don't actually know. And because Yukari Kane didn't manage after two years of reporting to get to the center of the story, neither does she.

????Serious students of Apple Inc. may want to read this book for the fresh details she adds to the growing literature on the subject. But there are three other recent books they'll want to read first:

????? Walter Isaacson's Steve Jobs, for its unparalleled access to the book's reclusive subject.

????? Adam Lashinsky's Inside Apple, for what he learned about the company's internal structure.

????? Leander Kahney's Jony Ive, for what it reveals about Apple's processes for creating new products.

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