????State Street Corp. (STT) is trying to unite an even bigger group: its global work force. Last week, the financial services company launched a global Flex Employee Network with, naturally, virtual events for employees around the globe such as a talk about best practices in telework. The initiative is part of the company's new approach to flexible work, which includes technological support for telecommuters, online tools for tracking productivity, and the option to reserve shared office space for those days when virtual workers are on site.
????State Street has found that telecommuters enjoy having more moments of serendipitous in-person connection with colleagues because when they are in the office, they may be assigned a space next to someone they previously didn't know, says Maia Germain, vice president of the Flex Program Office. But when a team was recently giving a colleague a gift for a life event, they realized they forgot to pass the collection hat to the people who were working from home. They resolved never to make that mistake again.
????"We've learned a lot about virtual teams and connecting the intangible things," Germain says. "We've been able to come up with a lot of needs we'll be focusing on in 2012."
Some jobs cannot be done from home
????People who work three days at home are very productive on those days, but they value even more the ability to interact with colleagues in person when they come to the office. Nonetheless, "some of the jobs really, truly can't be done at home. Certain financial services roles can only be done with technology that only exists within the organization," she says.
????When telework isn't possible, employers should find other ways to be flexible with their workers, Stanley suggests. State Street, for instance, offers five types of flexible work arrangements: flex time (your daily work schedule is flexible), flex place (where you work is flexible), compressed workweeks, reduced hours, and job sharing (you split the job duties with a partner).
????Stark agrees: "Flexibility is worth more than money if you want to land the best person for a position."
