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面試遇到難答的問(wèn)題該如何破解?

更讓求職者感到恐懼的反而是那些比較簡(jiǎn)單的常規(guī)面試問(wèn)題。

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招聘專家稱,即便最簡(jiǎn)單的面試問(wèn)題,求職者在應(yīng)對(duì)時(shí)都會(huì)感到忐忑不安。圖片來(lái)源:KOH SZE KIAT—GETTY IMAGES

許多人在參加求職面試時(shí)會(huì)感覺(jué)“壓力山大”。

在某些情況下,當(dāng)潛在雇主為了解潛在雇員是否合適而提出精心設(shè)計(jì)、難以回答或過(guò)于冒犯的問(wèn)題時(shí),這種焦慮感會(huì)進(jìn)一步加劇。

最近,一個(gè)極其私人的面試問(wèn)題因被貼上“求職地獄新高度”的標(biāo)簽而在推特(Twitter)上瘋傳。

只是想一想面試時(shí)可能被問(wèn)到“你覺(jué)得到目前為止,生活過(guò)得如何?”這樣的問(wèn)題,求職者或許就會(huì)陷入焦慮之中,擔(dān)心面試時(shí)還會(huì)遇到其他莫名其妙的問(wèn)題。

但據(jù)一位招聘專家介紹,實(shí)際上更讓求職者感到恐懼的反而是那些比較簡(jiǎn)單的常規(guī)面試問(wèn)題。

最令人恐懼的五個(gè)面試問(wèn)題

在接受《財(cái)富》雜志采訪時(shí),全球高管獵頭機(jī)構(gòu)Bentley Lewis的首席執(zhí)行官劉易斯?馬利赫根據(jù)其公司170年的豐富經(jīng)驗(yàn),總結(jié)出了五個(gè)最令求職者恐懼的面試問(wèn)題。

介紹一下你自己。

馬利赫說(shuō),因?yàn)檫@個(gè)問(wèn)題很模糊,情景不明確,求職者可能不知道該說(shuō)得多詳細(xì)、該提供多少個(gè)人信息,或者可能根本不知道該如何回答。

你離開(kāi)上份工作的原因是什么?

馬利赫說(shuō),在回答這個(gè)問(wèn)題時(shí),求職者可能不知道該說(shuō)得多詳細(xì)或者多坦誠(chéng),在因?yàn)楣ぷ鞑豁樞碾x職或雙方并非和平分手的情況下尤其如此。

你怎么看待現(xiàn)在或以前的老板?

與上一個(gè)問(wèn)題相似,如果雙方關(guān)系不太好,求職者在回答這道問(wèn)題時(shí)可能會(huì)擔(dān)心把握不好度,馬利赫告訴《財(cái)富》雜志。

描述一個(gè)你碰到的難題以及你是如何解決的。

馬利赫說(shuō),這也是一個(gè)模糊的問(wèn)題,要是事先沒(méi)有準(zhǔn)備好事例,求職者會(huì)不知道該討論項(xiàng)目上的問(wèn)題還是和同事之間的問(wèn)題。

你對(duì)工資有什么要求?

如果招聘廣告中沒(méi)有相關(guān)說(shuō)明,或者不同公司給該崗位開(kāi)出的工資有所不同,又或者你希望新工作能夠漲薪,但不確定該要多少合適,那么這個(gè)問(wèn)題可能不太好回答。

面試難題的破解之道:慢慢來(lái),理清頭緒再回答

很多時(shí)候,令求職者恐懼的并不是問(wèn)題本身,而是那種前言不搭后語(yǔ)、言之無(wú)物的感覺(jué)。

因此,馬利赫建議先花些時(shí)間思考一下再作出回答。

他說(shuō):“我們很容易在想好應(yīng)該怎么回答前就直接給出答案。如果能在回答之前先停頓一下,仔細(xì)思考思考,我們會(huì)顯得更認(rèn)真、更有想法?!?/p>

如果想停頓一下,給自己一點(diǎn)構(gòu)思答案的時(shí)間,我們可以先重復(fù)一下面試官的問(wèn)題,讓大腦能夠“提前進(jìn)入角色”。

面試官很少會(huì)故意為難或欺騙求職者,所以如果你絞盡腦汁也依然不知道對(duì)方的問(wèn)題究竟是什么意思,那么按照馬利赫的建議,不妨要求面試官重復(fù)一下他的問(wèn)題。

他補(bǔ)充說(shuō):“如果你覺(jué)得有什么地方不清楚,或者想了解更多有關(guān)你們所討論話題的信息,可以大膽提出來(lái)?!?/p>

做好準(zhǔn)備

領(lǐng)英職場(chǎng)專家夏洛特·戴維斯也給出了一個(gè)可以用于應(yīng)對(duì)面試難題的技巧。

她告訴《財(cái)富》雜志:“不同職位的面試問(wèn)題大多基本相同,只是做了不同的‘包裝’而已”。也就是說(shuō)你可以事先準(zhǔn)備一些通用答案,這樣就不必在現(xiàn)場(chǎng)從頭構(gòu)思了,可以減輕不少壓力。

認(rèn)真聽(tīng)清楚面試官的問(wèn)題,從你事先準(zhǔn)備好的答案中挑出比較相關(guān)的一個(gè),根據(jù)問(wèn)題調(diào)整一下再作答即可。

戴維斯補(bǔ)充說(shuō):“如果求職者針對(duì)關(guān)鍵話題做了有效準(zhǔn)備(抓住問(wèn)題核心,并且知道如何利用這些問(wèn)題發(fā)揮出自己的優(yōu)勢(shì)),那么他們無(wú)論去參加何種面試都應(yīng)該感到信心十足,對(duì)面試官拋來(lái)的各種問(wèn)題也都能從容應(yīng)對(duì)?!?/p>

例如,面試官幾乎肯定會(huì)詢問(wèn)求職者其與所面試職位的匹配度。

因此,奧姆尼康傳媒集團(tuán)( Omnicom Media Group)的人事副總監(jiān)扎赫拉·阿米里建議求職者“拿著放大鏡”認(rèn)真閱讀職位描述,并在回答中說(shuō)明自己具備相關(guān)崗位所要求的技能,當(dāng)然前提是要有證據(jù)證明你確實(shí)具備這些技能。

她建議求職者采用“PEE(觀點(diǎn)、證據(jù)、解釋)”策略來(lái)組織自己的回答。

“先提出觀點(diǎn),然后舉個(gè)簡(jiǎn)短的事例,最后解釋你的方法為什么取得了成功,”她說(shuō)。

面試前,可以先在朋友、家人或值得信賴的同行面前排練一番,模擬回答一些可能出現(xiàn)的問(wèn)題,這樣真上“考場(chǎng)時(shí)”,你就可以自信地展示自己的資歷和能力了。

此外,還要記住一點(diǎn),面試不僅是雇主在面試你,也是你在面試雇主。

“不要不敢在領(lǐng)英上查看面試官的信息”,阿米里說(shuō),“在了解對(duì)方的情況下進(jìn)行面試會(huì)讓這個(gè)過(guò)程感覺(jué)更像是平等的交流,可以減輕膽怯的感覺(jué)?!?/p>

誠(chéng)實(shí)為本

在被問(wèn)到有關(guān)負(fù)面情況的問(wèn)題時(shí)(比如為什么會(huì)被上一任雇主辭退),你可能會(huì)想對(duì)真實(shí)情況進(jìn)行一番美化,或者干脆完全編一個(gè)答案,但專家建議不要這樣做。

馬利赫提醒說(shuō):“在回答面試問(wèn)題時(shí)要盡可能地誠(chéng)實(shí),”但他也指出,這并不意味著要對(duì)前雇主口誅筆伐、大加指責(zé)。“如果你覺(jué)得你與之前上司關(guān)系不夠融洽,或者公司沒(méi)有為你的職業(yè)發(fā)展提供足夠幫助,那么你要在面試時(shí)說(shuō)清楚自己希望下一位上司能給你提供哪些支持?!?/p>

許多像“說(shuō)一個(gè)你的弱點(diǎn)”或“描述一個(gè)你曾遇到過(guò)的難題”這樣的經(jīng)典問(wèn)題往往是為了衡量求職者對(duì)自我的認(rèn)知。戴維斯對(duì)此也表示同意。

她給出的建議是“直面問(wèn)題,并利用回答問(wèn)題的機(jī)會(huì)扭轉(zhuǎn)不利局面,使之變成展示自己長(zhǎng)處的機(jī)會(huì)?!保ㄘ?cái)富中文網(wǎng))

譯者:梁宇

審校:夏林

許多人在參加求職面試時(shí)會(huì)感覺(jué)“壓力山大”。

在某些情況下,當(dāng)潛在雇主為了解潛在雇員是否合適而提出精心設(shè)計(jì)、難以回答或過(guò)于冒犯的問(wèn)題時(shí),這種焦慮感會(huì)進(jìn)一步加劇。

最近,一個(gè)極其私人的面試問(wèn)題因被貼上“求職地獄新高度”的標(biāo)簽而在推特(Twitter)上瘋傳。

只是想一想面試時(shí)可能被問(wèn)到“你覺(jué)得到目前為止,生活過(guò)得如何?”這樣的問(wèn)題,求職者或許就會(huì)陷入焦慮之中,擔(dān)心面試時(shí)還會(huì)遇到其他莫名其妙的問(wèn)題。

但據(jù)一位招聘專家介紹,實(shí)際上更讓求職者感到恐懼的反而是那些比較簡(jiǎn)單的常規(guī)面試問(wèn)題。

最令人恐懼的五個(gè)面試問(wèn)題

在接受《財(cái)富》雜志采訪時(shí),全球高管獵頭機(jī)構(gòu)Bentley Lewis的首席執(zhí)行官劉易斯?馬利赫根據(jù)其公司170年的豐富經(jīng)驗(yàn),總結(jié)出了五個(gè)最令求職者恐懼的面試問(wèn)題。

介紹一下你自己。

馬利赫說(shuō),因?yàn)檫@個(gè)問(wèn)題很模糊,情景不明確,求職者可能不知道該說(shuō)得多詳細(xì)、該提供多少個(gè)人信息,或者可能根本不知道該如何回答。

你離開(kāi)上份工作的原因是什么?

馬利赫說(shuō),在回答這個(gè)問(wèn)題時(shí),求職者可能不知道該說(shuō)得多詳細(xì)或者多坦誠(chéng),在因?yàn)楣ぷ鞑豁樞碾x職或雙方并非和平分手的情況下尤其如此。

你怎么看待現(xiàn)在或以前的老板?

與上一個(gè)問(wèn)題相似,如果雙方關(guān)系不太好,求職者在回答這道問(wèn)題時(shí)可能會(huì)擔(dān)心把握不好度,馬利赫告訴《財(cái)富》雜志。

描述一個(gè)你碰到的難題以及你是如何解決的。

馬利赫說(shuō),這也是一個(gè)模糊的問(wèn)題,要是事先沒(méi)有準(zhǔn)備好事例,求職者會(huì)不知道該討論項(xiàng)目上的問(wèn)題還是和同事之間的問(wèn)題。

你對(duì)工資有什么要求?

如果招聘廣告中沒(méi)有相關(guān)說(shuō)明,或者不同公司給該崗位開(kāi)出的工資有所不同,又或者你希望新工作能夠漲薪,但不確定該要多少合適,那么這個(gè)問(wèn)題可能不太好回答。

面試難題的破解之道:慢慢來(lái),理清頭緒再回答

很多時(shí)候,令求職者恐懼的并不是問(wèn)題本身,而是那種前言不搭后語(yǔ)、言之無(wú)物的感覺(jué)。

因此,馬利赫建議先花些時(shí)間思考一下再作出回答。

他說(shuō):“我們很容易在想好應(yīng)該怎么回答前就直接給出答案。如果能在回答之前先停頓一下,仔細(xì)思考思考,我們會(huì)顯得更認(rèn)真、更有想法。”

如果想停頓一下,給自己一點(diǎn)構(gòu)思答案的時(shí)間,我們可以先重復(fù)一下面試官的問(wèn)題,讓大腦能夠“提前進(jìn)入角色”。

面試官很少會(huì)故意為難或欺騙求職者,所以如果你絞盡腦汁也依然不知道對(duì)方的問(wèn)題究竟是什么意思,那么按照馬利赫的建議,不妨要求面試官重復(fù)一下他的問(wèn)題。

他補(bǔ)充說(shuō):“如果你覺(jué)得有什么地方不清楚,或者想了解更多有關(guān)你們所討論話題的信息,可以大膽提出來(lái)?!?/p>

做好準(zhǔn)備

領(lǐng)英職場(chǎng)專家夏洛特·戴維斯也給出了一個(gè)可以用于應(yīng)對(duì)面試難題的技巧。

她告訴《財(cái)富》雜志:“不同職位的面試問(wèn)題大多基本相同,只是做了不同的‘包裝’而已”。也就是說(shuō)你可以事先準(zhǔn)備一些通用答案,這樣就不必在現(xiàn)場(chǎng)從頭構(gòu)思了,可以減輕不少壓力。

認(rèn)真聽(tīng)清楚面試官的問(wèn)題,從你事先準(zhǔn)備好的答案中挑出比較相關(guān)的一個(gè),根據(jù)問(wèn)題調(diào)整一下再作答即可。

戴維斯補(bǔ)充說(shuō):“如果求職者針對(duì)關(guān)鍵話題做了有效準(zhǔn)備(抓住問(wèn)題核心,并且知道如何利用這些問(wèn)題發(fā)揮出自己的優(yōu)勢(shì)),那么他們無(wú)論去參加何種面試都應(yīng)該感到信心十足,對(duì)面試官拋來(lái)的各種問(wèn)題也都能從容應(yīng)對(duì)。”

例如,面試官幾乎肯定會(huì)詢問(wèn)求職者其與所面試職位的匹配度。

因此,奧姆尼康傳媒集團(tuán)( Omnicom Media Group)的人事副總監(jiān)扎赫拉·阿米里建議求職者“拿著放大鏡”認(rèn)真閱讀職位描述,并在回答中說(shuō)明自己具備相關(guān)崗位所要求的技能,當(dāng)然前提是要有證據(jù)證明你確實(shí)具備這些技能。

她建議求職者采用“PEE(觀點(diǎn)、證據(jù)、解釋)”策略來(lái)組織自己的回答。

“先提出觀點(diǎn),然后舉個(gè)簡(jiǎn)短的事例,最后解釋你的方法為什么取得了成功,”她說(shuō)。

面試前,可以先在朋友、家人或值得信賴的同行面前排練一番,模擬回答一些可能出現(xiàn)的問(wèn)題,這樣真上“考場(chǎng)時(shí)”,你就可以自信地展示自己的資歷和能力了。

此外,還要記住一點(diǎn),面試不僅是雇主在面試你,也是你在面試雇主。

“不要不敢在領(lǐng)英上查看面試官的信息”,阿米里說(shuō),“在了解對(duì)方的情況下進(jìn)行面試會(huì)讓這個(gè)過(guò)程感覺(jué)更像是平等的交流,可以減輕膽怯的感覺(jué)?!?/p>

誠(chéng)實(shí)為本

在被問(wèn)到有關(guān)負(fù)面情況的問(wèn)題時(shí)(比如為什么會(huì)被上一任雇主辭退),你可能會(huì)想對(duì)真實(shí)情況進(jìn)行一番美化,或者干脆完全編一個(gè)答案,但專家建議不要這樣做。

馬利赫提醒說(shuō):“在回答面試問(wèn)題時(shí)要盡可能地誠(chéng)實(shí),”但他也指出,這并不意味著要對(duì)前雇主口誅筆伐、大加指責(zé)?!叭绻阌X(jué)得你與之前上司關(guān)系不夠融洽,或者公司沒(méi)有為你的職業(yè)發(fā)展提供足夠幫助,那么你要在面試時(shí)說(shuō)清楚自己希望下一位上司能給你提供哪些支持。”

許多像“說(shuō)一個(gè)你的弱點(diǎn)”或“描述一個(gè)你曾遇到過(guò)的難題”這樣的經(jīng)典問(wèn)題往往是為了衡量求職者對(duì)自我的認(rèn)知。戴維斯對(duì)此也表示同意。

她給出的建議是“直面問(wèn)題,并利用回答問(wèn)題的機(jī)會(huì)扭轉(zhuǎn)不利局面,使之變成展示自己長(zhǎng)處的機(jī)會(huì)?!保ㄘ?cái)富中文網(wǎng))

譯者:梁宇

審校:夏林

According to a recruitment expert, candidates anticipate the most simple interview questions with horror.

For many of us, job interviews can be a nerve-inducing experience.

In some situations, that anxiety is exacerbated when a potential employer goes to extreme lengths to find out if prospective new hires are a good match by asking elaborate, difficult, or overly intrusive questions.

One deeply personal interview question recently went viral on Twitter after being labeled by users as a “new level of job application hell”.

The prospect of being asked something like, “how do you feel life has worked out for you so far?” appeared to be enough to send people into a panic about all the inappropriate questions that could potentially come up while job hunting.

But in reality, according to a recruitment expert, it’s actually the more simple routine interview questions that candidates anticipate with horror.

The five most dreaded interview questions

In an interview with Fortune, Lewis Maleh, CEO of the global executive recruitment agency Bentley Lewis, drew on the 170 years of combined experience at his firm to outline the interview questions job seekers dread most.

Tell me about yourself.

Because this question is vague it can leave candidates unsure of how much detail to provide, how personally to answer, or how to answer at all, as the question doesn’t have an obvious structure, Maleh said.

Why did you leave your last job?

Deciding how much detail (and honesty) to reveal can be challenging, Maleh said, especially if you left your last job because you were unhappy or it was not an amicable parting.

What do you think of your current or previous boss?

Similarly, it can be difficult to know much detail to go into if it was not a positive relationship, Maleh told Fortune.

Describe a difficult situation and how you overcame it.

Because this question is somewhat vague, Maleh explained that many jobseekers feel unsure whether to discuss project-based or internal colleague-based challenges if they are unprepared with an example.

What are your salary requirements?

This can be a tricky question to answer if there is no indication in the job ad, if the salary for the role varies between organizations, or if you are looking to earn more as part of your career move but are unsure of the benchmark.

Tips for addressing dreaded interview questions: Take your time

A lot of the panic involved in answering a dreaded interview question isn’t anything to do with the question itself—it’s the stumbling around for an answer and drawing a blank.

It’s why Maleh recommended taking a few moments to think before responding.

“It can be easy to launch straight into an answer without considering your response,” he said. “You appear much more thoughtful by pausing before your answer to think it through.”

One way to give yourself a pause to formulate your answer is by paraphrasing the interviewer’s words at the start of your sentence, giving your brain a head start.

An interviewer is rarely trying to trip you up or trick you—so if you’re racking your brains for an answer but you genuinely didn’t understand what’s being asked from you, Maleh advised asking the interviewer to repeat the question.

“Ask questions of your own if you feel like something is unclear or if you want more information about the topic being discussed,” he added.

Preparation is key

Another useful tip on how to navigate tricky interview questions came from LinkedIn Career Expert Charlotte Davies.

“Most interview questions are essentially the same for a number of roles but just packaged differently,” she told Fortune. It means you can take a lot of the stress out of coming up with an answer from scratch on the spot by having a few generic responses up your sleeve.

By listening to what exactly it is they’re asking from you, you can then adjust one of your rehearsed responses accordingly.

“If interviewees prepare effectively for those key topics—getting to the heart of why the question is being asked and how they can use it to their advantage—they should feel confident walking into any room, ready to tackle whatever is thrown at them,” Davies added.

For example, it’s almost guaranteed that interviewers will ask about your suitability for the role.

So Zahra Amiry, Omnicom Media Group’s associate director of talent attraction, recommends going through the job description “with a fine tooth comb” and dropping the skills set listed in your answer—if you can back it up with evidence.

She suggested using the PEE (point, evidence, explain) method to structure your responses.

“Make your point, provide a brief example of a time when you’ve done this and explain why this was successful,” she advised.

It could be helpful to rehearse potential responses with your friends, family or a trusted peer so that when it comes to the real deal, you can confidently relay your credentials and competency.

Plus, it pays to remember that you’re interviewing the employer, just as much as they’re interviewing you.

“Don’t be afraid to check out your interviewers on LinkedIn,” Amiry said. “Knowing who will be sitting on the other side of the table can make the process feel more like an equal exchange and less intimidating.”

Honesty is the best policy

When asked questions around negative scenarios, like why you were fired from your last job, it might be tempting to come up with an embellished or completely fabricated response—but experts advise not to take this route.

“Be as honest as possible,” Maleh cautioned, but noted that this didn’t mean being outright rude or highly critical of your former workplaces. “If you felt you did not gel with your previous manager or your career progressions weren’t supported, communicate what you are looking for in your next manager or role.”

Davies agreed that many of these classic questions, like “tell us one of your weaknesses” or “describe a difficult situation,” are often asked to gauge self-awareness.

Her top tip is to “tackle it head on and use it as an opportunity to reverse negative attributes and flip them to be positive.”

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