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邁凱倫車隊(duì)CEO分享如何扭轉(zhuǎn)團(tuán)隊(duì)對領(lǐng)導(dǎo)者的不信任

扎克·布朗在阿布扎比召開的《財(cái)富》全球論壇上表示:“我必須重建信任。團(tuán)隊(duì)里許多人都抱著‘有罪推定’的心態(tài)?!?

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邁凱倫車隊(duì)老板扎克·布朗在2016年接手了一個(gè)處于困境的團(tuán)隊(duì),并帶領(lǐng)它重新崛起。圖片來源:COLE BURSTON FOR FORTUNE

經(jīng)營一家一級方程式賽車車隊(duì),聽起來像是一個(gè)人人夢想的職業(yè)。

這個(gè)精英賽車運(yùn)動(dòng)一向以奢華的生活方式而著稱。然而在2016年,扎克·布朗接手邁凱倫(McLaren Racing)車隊(duì)時(shí),他并沒有看到這種生活方式。

前職業(yè)賽車手布朗表示,他接手的團(tuán)隊(duì)有嚴(yán)重的抵觸心理,而且士氣已經(jīng)跌至谷底。除此之外,布朗的數(shù)位前任長達(dá)多年的管理不善,讓團(tuán)隊(duì)變得對領(lǐng)導(dǎo)人持嚴(yán)重懷疑態(tài)度。

周一,布朗在阿布扎比召開的《財(cái)富》全球論壇上表示:“我必須重建信任。團(tuán)隊(duì)里許多人都抱著‘有罪推定’的心態(tài)?!?/p>

邁凱倫車隊(duì)是賽車界的代表性車隊(duì),它是僅次于法拉利(Ferrari)車隊(duì)、現(xiàn)存歷史第二悠久的F1車隊(duì)。

該車隊(duì)的母公司邁凱倫集團(tuán)(McLaren Group)單獨(dú)經(jīng)營一家精品制造公司邁凱倫汽車(McLaren Automotive),專門生產(chǎn)可上路的高性能跑車,如零售價(jià)高達(dá)數(shù)萬美元的750S。

作為傳統(tǒng)歐洲賽車界罕見的美國人,布朗表示,這家F1車隊(duì)的1,200名員工,在短短六七年時(shí)間里經(jīng)歷了四到五位領(lǐng)導(dǎo)者。

他說道:“無論你經(jīng)營的是什么公司,如果高層變動(dòng)過于頻繁,下面的團(tuán)隊(duì)將不知道該追隨誰,聽從什么指示,或者能跟隨領(lǐng)導(dǎo)者多長時(shí)間?!?/p>

布朗很清楚,由于之前的經(jīng)歷,這些士氣低下的員工不可能馬上相信他或者他的策略。相反,他需要贏得他們的支持,然后才能齊心協(xié)力朝著同一個(gè)方向努力。

讓邁凱倫車隊(duì)重回正軌,意味著他在三年里,要用大部分時(shí)間去證明他最終有能力穩(wěn)定公司的局面,尤其是向那些最難接觸的下屬證明。

他解釋說:“你需要關(guān)注那些[帶有抵觸心理的]員工。如果你能改變所有人的觀念,你就能真正開始積累動(dòng)力?!?/p>

從墊底到第四位

布朗表揚(yáng)整個(gè)管理團(tuán)隊(duì)在今年年初,面對糟糕的開局能夠快速響應(yīng)。當(dāng)時(shí),他們的車隊(duì)毫無競爭力。在巴林舉行的今年第一場比賽,車隊(duì)的主力車手蘭多·諾里斯在巴林大獎(jiǎng)賽中排在第17位。

在高壓的環(huán)境下,布朗的團(tuán)隊(duì)迅速采取行動(dòng),到賽程中期找到了解決方案,諾里斯在奧地利大獎(jiǎng)賽紅牛環(huán)賽道距離領(lǐng)獎(jiǎng)臺只有一步之遙。

本賽季上周末在阿布扎比結(jié)束,邁凱倫車隊(duì)的賽季總排名為第四名。諾里斯的F1賽車年度車手排名排在第六位。

布朗繼續(xù)說道:“我們的勢頭延續(xù)到停賽期間,例如所有人的信念和精力,我認(rèn)為這會(huì)讓我們在2024年取得更大的成績?!?/p>

布朗形容他的領(lǐng)導(dǎo)風(fēng)格不止是接受不同意見,還會(huì)主動(dòng)尋找甚至要求員工提出不同意見。他經(jīng)常帶著堅(jiān)定的主張去開會(huì),但在經(jīng)過與團(tuán)隊(duì)的激烈辯論之后,改變了自己的想法。

他在《財(cái)富》全球論壇上說道:“我們鼓勵(lì)團(tuán)隊(duì)成員相互挑戰(zhàn)。我認(rèn)為,在一家優(yōu)秀的公司內(nèi)部,不可能十個(gè)人圍坐在會(huì)議桌前,所有人都對我的意見毫無異議?!保ㄘ?cái)富中文網(wǎng))

翻譯:劉進(jìn)龍

審校:汪皓

經(jīng)營一家一級方程式賽車車隊(duì),聽起來像是一個(gè)人人夢想的職業(yè)。

這個(gè)精英賽車運(yùn)動(dòng)一向以奢華的生活方式而著稱。然而在2016年,扎克·布朗接手邁凱倫(McLaren Racing)車隊(duì)時(shí),他并沒有看到這種生活方式。

前職業(yè)賽車手布朗表示,他接手的團(tuán)隊(duì)有嚴(yán)重的抵觸心理,而且士氣已經(jīng)跌至谷底。除此之外,布朗的數(shù)位前任長達(dá)多年的管理不善,讓團(tuán)隊(duì)變得對領(lǐng)導(dǎo)人持嚴(yán)重懷疑態(tài)度。

周一,布朗在阿布扎比召開的《財(cái)富》全球論壇上表示:“我必須重建信任。團(tuán)隊(duì)里許多人都抱著‘有罪推定’的心態(tài)?!?/p>

邁凱倫車隊(duì)是賽車界的代表性車隊(duì),它是僅次于法拉利(Ferrari)車隊(duì)、現(xiàn)存歷史第二悠久的F1車隊(duì)。

該車隊(duì)的母公司邁凱倫集團(tuán)(McLaren Group)單獨(dú)經(jīng)營一家精品制造公司邁凱倫汽車(McLaren Automotive),專門生產(chǎn)可上路的高性能跑車,如零售價(jià)高達(dá)數(shù)萬美元的750S。

作為傳統(tǒng)歐洲賽車界罕見的美國人,布朗表示,這家F1車隊(duì)的1,200名員工,在短短六七年時(shí)間里經(jīng)歷了四到五位領(lǐng)導(dǎo)者。

他說道:“無論你經(jīng)營的是什么公司,如果高層變動(dòng)過于頻繁,下面的團(tuán)隊(duì)將不知道該追隨誰,聽從什么指示,或者能跟隨領(lǐng)導(dǎo)者多長時(shí)間?!?/p>

布朗很清楚,由于之前的經(jīng)歷,這些士氣低下的員工不可能馬上相信他或者他的策略。相反,他需要贏得他們的支持,然后才能齊心協(xié)力朝著同一個(gè)方向努力。

讓邁凱倫車隊(duì)重回正軌,意味著他在三年里,要用大部分時(shí)間去證明他最終有能力穩(wěn)定公司的局面,尤其是向那些最難接觸的下屬證明。

他解釋說:“你需要關(guān)注那些[帶有抵觸心理的]員工。如果你能改變所有人的觀念,你就能真正開始積累動(dòng)力。”

從墊底到第四位

布朗表揚(yáng)整個(gè)管理團(tuán)隊(duì)在今年年初,面對糟糕的開局能夠快速響應(yīng)。當(dāng)時(shí),他們的車隊(duì)毫無競爭力。在巴林舉行的今年第一場比賽,車隊(duì)的主力車手蘭多·諾里斯在巴林大獎(jiǎng)賽中排在第17位。

在高壓的環(huán)境下,布朗的團(tuán)隊(duì)迅速采取行動(dòng),到賽程中期找到了解決方案,諾里斯在奧地利大獎(jiǎng)賽紅牛環(huán)賽道距離領(lǐng)獎(jiǎng)臺只有一步之遙。

本賽季上周末在阿布扎比結(jié)束,邁凱倫車隊(duì)的賽季總排名為第四名。諾里斯的F1賽車年度車手排名排在第六位。

布朗繼續(xù)說道:“我們的勢頭延續(xù)到停賽期間,例如所有人的信念和精力,我認(rèn)為這會(huì)讓我們在2024年取得更大的成績?!?/p>

布朗形容他的領(lǐng)導(dǎo)風(fēng)格不止是接受不同意見,還會(huì)主動(dòng)尋找甚至要求員工提出不同意見。他經(jīng)常帶著堅(jiān)定的主張去開會(huì),但在經(jīng)過與團(tuán)隊(duì)的激烈辯論之后,改變了自己的想法。

他在《財(cái)富》全球論壇上說道:“我們鼓勵(lì)團(tuán)隊(duì)成員相互挑戰(zhàn)。我認(rèn)為,在一家優(yōu)秀的公司內(nèi)部,不可能十個(gè)人圍坐在會(huì)議桌前,所有人都對我的意見毫無異議。”(財(cái)富中文網(wǎng))

翻譯:劉進(jìn)龍

審校:汪皓

Running a Formula 1 racing team may sound like the ultimate dream job.

Yet there was little evidence of the glamorous lifestyle—for which this elite motorsport is so famous—when Zak Brown took over McLaren Racing in 2016.

The former professional driver said he inherited a highly resistant workforce, whose morale had hit rock bottom. On top of that, years of mismanagement under Brown’s various predecessors had taught them to view leadership changes with extreme skepticism.

“I had to rebuild trust. There was a lot of ‘guilty until proven innocent’ type of mindset on the shop floor,” Brown said at the Fortune Global Forum in Abu Dhabi on Monday.

McLaren Racing is an icon of the motorsports scene, boasting the second oldest active team in F1 racing, behind only Ferrari.

Parent company McLaren Group separately operates a boutique manufacturing business called McLaren Automotive that specializes in street-legal performance cars such as the 750S that can retail for hundreds of thousands of dollars.

A rare American in a traditionally European motorsport, Brown said the 1,200 employees of the F1 team had cycled through four or five different leaders over the span of six or seven years.

“Whatever company you’re running, if you have that much change at the top then the team below don’t know who to follow, what they’re following, and how long they’re going to be following them for,” he said.

Brown knew such a demoralized group of people would not immediately believe in him or his strategy given their previous experiences. Instead, he needed to earn their buy-in before they would start collectively rowing in the same direction.

Getting McLaren Racing back on track meant spending the better part of three years proving—in particular to those that were hardest to reach—that he could finally bring stability to the organization.

“Those [resistant] employees are the ones that you need to focus on. And then if you can kind of shift everyone up through the belief chain, then you can really start building a lot of momentum,” he explained.

From back of the pack to fourth place this year

Brown credited his entire management team for quickly responding to their poor start at the beginning of the year when their cars were anything but competitive. The first race in Bahrain saw lead driver Lando Norris finish the Bahrain Grand Prix in 17th place.

Brown’s team sprang into action in a high-pressure environment to find a solution by the middle of the calendar, when Norris ended up placing just shy of the podium at the Red Bull Ring in Austria’s Grand Prix.

McLaren as a team overall ultimately finished fourth this season, which concluded in Abu Dhabi this past weekend. Norris meanwhile was personally ranked the sixth-best F1 pilot of the year.

“The momentum we have going into the off-season—the belief, the energy everyone has—I think is going to carry us forward to a more productive 2024,” Brown continued.

Brown described his leadership style as not only accepting of different opinion, but actively seeking out and demanding it. He is prone to going into a meeting with conviction only to emerge having changed his mind following a robust debate with his team.

“We encourage challenging each other,” he said at the Fortune Global Forum. “I think, in any good organization, there’s no point in having 10 people around the table all agreeing with me.”

財(cái)富中文網(wǎng)所刊載內(nèi)容之知識產(chǎn)權(quán)為財(cái)富媒體知識產(chǎn)權(quán)有限公司及/或相關(guān)權(quán)利人專屬所有或持有。未經(jīng)許可,禁止進(jìn)行轉(zhuǎn)載、摘編、復(fù)制及建立鏡像等任何使用。
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