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Kurt Geiger首席執(zhí)行官的成功秘訣

尼爾·克利福德掌管著英國(guó)最著名鞋類品牌之一Kurt Geiger,然而他剛開(kāi)始工作時(shí)與華麗誘人的時(shí)尚世界毫無(wú)關(guān)系。

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Kurt Geiger首席執(zhí)行官尼爾·克利福德回憶職業(yè)生涯軌跡改變的那一刻。圖片來(lái)源:COURTESY OF KURT GEIGER

尼爾·克利福德掌管著英國(guó)最著名鞋類品牌之一Kurt Geiger,然而他剛開(kāi)始工作時(shí)與華麗誘人的時(shí)尚世界毫無(wú)關(guān)系。

克利福德從小患有閱讀障礙,幾乎所有考試都不及格。畢業(yè)后,克利福德只獲得了一項(xiàng)藝術(shù)方面的資格證。在就業(yè)中心的幫助下,他獲得了一份在菲亞特汽車(Fiat)經(jīng)銷商那兒工作的機(jī)會(huì),周薪25英鎊(約合33美元)。

“那是1983年8月,我第一份工作,感覺(jué)還不錯(cuò),”克利福德告訴《財(cái)富》雜志。

他確實(shí)做得很不錯(cuò)。57歲的克利福德從賣車,清潔廁所賺零花錢起步,如今已掌管年收入3.3億英鎊(約合4.32億美元)的業(yè)務(wù),而且二十多年來(lái)地位穩(wěn)固。

他職業(yè)軌跡轉(zhuǎn)變的契機(jī),是一位朋友幫他爭(zhēng)取到Burton男裝的面試機(jī)會(huì),就在家鄉(xiāng)樸茨茅斯的德本漢姆百貨公司里。

“突然間,我的工作從送石蠟變成了賣西裝,”他回憶道,“我發(fā)現(xiàn)自己有賣東西的天賦,因?yàn)槲铱滟澘腿丝雌饋?lái)很帥氣時(shí),他們很容易相信?!?/p>

正是那段工作經(jīng)歷幫助克利福德迎來(lái)重要突破,從此踏入高端的時(shí)尚世界。

克利福德職業(yè)生涯的決定性時(shí)刻

在百貨公司工作了幾個(gè)月,克利福德留意到當(dāng)時(shí)Burton首席執(zhí)行官兼Topshop創(chuàng)始人拉爾夫·哈爾彭經(jīng)常周六視察店面。

克利福德很清楚,如果想從英國(guó)數(shù)百名員工里脫穎而出,就必須抓住這個(gè)機(jī)會(huì)。具體計(jì)劃?就是鼓起勇氣向老板直陳遠(yuǎn)大抱負(fù)。

他靜靜等待時(shí)機(jī),要等最合適的時(shí)機(jī),也就是經(jīng)理外出度假時(shí)。

“我準(zhǔn)備著,如果大老板今天來(lái),腦海中的演講隨時(shí)能用,”他回憶道,“我知道那對(duì)我是關(guān)鍵時(shí)刻。有點(diǎn)像我是替補(bǔ)足球運(yùn)動(dòng)員,上場(chǎng)就要罰點(diǎn)球。”

“我跟大老板說(shuō)話的機(jī)會(huì)是半小時(shí),”他補(bǔ)充道,“其實(shí)我挺想咨詢意見(jiàn),又要表達(dá)熱情和抱負(fù),展示我的能量……所以,沒(méi)錯(cuò),我知道那是必須好好表現(xiàn)的時(shí)刻?!?/p>

有一條建議讓克利福德記憶猶新,“工作機(jī)會(huì)很多,但你得去倫敦。在樸茨茅斯沒(méi)機(jī)會(huì)。”

正是遵循這條建議,克利夫德才離開(kāi)沉睡的家鄉(xiāng),勇敢擁抱城市的喧囂。

搬去倫敦改變了克利福德的職業(yè)生涯

“那周我立刻去倫敦伍爾維奇申請(qǐng)了一份工作,”克利福德回憶職業(yè)生涯中的關(guān)鍵時(shí)刻,“老實(shí)說(shuō),我都不知道伍爾維奇具體在哪,但郵政編碼顯示在倫敦。”

新工作中,克利福德有機(jī)會(huì)管理自己的精品店,而不是在百貨公司管攤位。這是很大的進(jìn)步,沒(méi)想到的是他一申請(qǐng)就成功通過(guò)了。

“我是唯一的申請(qǐng)人,”他笑著說(shuō),“沒(méi)人申請(qǐng)這份工作,因?yàn)?6年伍爾維奇還著實(shí)有些破舊。”

就這樣,克利福德從熟悉的樸茨茅斯闖到倫敦最差的角落,再也沒(méi)有回頭。

“所有員工都偷東西,我只好把所有人都換了,”他補(bǔ)充說(shuō),自此他有了扭轉(zhuǎn)局面又能揚(yáng)名的機(jī)會(huì)。

當(dāng)年年底,克利福德管理的店面利潤(rùn)最高,業(yè)績(jī)也最好,當(dāng)時(shí)他還只有19歲。

“我榮獲了年度最佳門店經(jīng)理大獎(jiǎng);年薪9000英鎊(約合12000美元)。我就是王者?!?/p>

這段經(jīng)歷幫他踏上騰飛之路,一次又一次晉升,直到1996年Kurt Geiger把他挖走。

“到最后,入職18個(gè)月,我已經(jīng)掌管布羅姆利區(qū)最大的商店,手下40名員工,21歲實(shí)現(xiàn)年?duì)I業(yè)額400萬(wàn)英鎊(約合520萬(wàn)美元)——我是Burton集團(tuán)最年輕的旗艦店經(jīng)理。”

沃爾瑪首席執(zhí)行官也是同樣走上成功之路

與克利福德一樣,沃爾瑪首席執(zhí)行官董明倫出身草根。1984年夏天,17歲的他在公司倉(cāng)庫(kù)開(kāi)始了職業(yè)生涯。

從那時(shí)起,他在零售巨頭中節(jié)節(jié)高升,從時(shí)薪6.50美元的拖車卸貨工,到繼公司創(chuàng)始人山姆·沃爾頓之后最年輕的首席執(zhí)行官,薪水也高達(dá)2500萬(wàn)美元。

他也是在老板休假時(shí)挺身而出大顯身手,才獲得了重大突破。

“我獲得機(jī)會(huì)的原因之一是,當(dāng)老板外出去商店什么的時(shí)候,我都積極承擔(dān)工作,”董明倫最近透露。

“然后我就能順利低風(fēng)險(xiǎn)晉升,因?yàn)槿藗冊(cè)缇涂吹轿以谂ぷ鳌!保ㄘ?cái)富中文網(wǎng))

譯者:梁宇

審校:夏林

尼爾·克利福德掌管著英國(guó)最著名鞋類品牌之一Kurt Geiger,然而他剛開(kāi)始工作時(shí)與華麗誘人的時(shí)尚世界毫無(wú)關(guān)系。

克利福德從小患有閱讀障礙,幾乎所有考試都不及格。畢業(yè)后,克利福德只獲得了一項(xiàng)藝術(shù)方面的資格證。在就業(yè)中心的幫助下,他獲得了一份在菲亞特汽車(Fiat)經(jīng)銷商那兒工作的機(jī)會(huì),周薪25英鎊(約合33美元)。

“那是83年8月,我第一份工作,感覺(jué)還不錯(cuò),”克利福德告訴《財(cái)富》雜志。

他確實(shí)做得很不錯(cuò)。57歲的克利福德從賣車,清潔廁所賺零花錢起步,如今已掌管年收入3.3億英鎊(約合4.32億美元)的業(yè)務(wù),而且二十多年來(lái)地位穩(wěn)固。

他職業(yè)軌跡轉(zhuǎn)變的契機(jī),是一位朋友幫他爭(zhēng)取到Burton男裝的面試機(jī)會(huì),就在家鄉(xiāng)樸茨茅斯的德本漢姆百貨公司里。

“突然間,我的工作從送石蠟變成了賣西裝,”他回憶道,“我發(fā)現(xiàn)自己有賣東西的天賦,因?yàn)槲铱滟澘腿丝雌饋?lái)很帥氣時(shí),他們很容易相信?!?/p>

正是那段工作經(jīng)歷幫助克利福德迎來(lái)重要突破,從此踏入高端的時(shí)尚世界。

克利福德職業(yè)生涯的決定性時(shí)刻

在百貨公司工作了幾個(gè)月,克利福德留意到當(dāng)時(shí)Burton首席執(zhí)行官兼Topshop創(chuàng)始人拉爾夫·哈爾彭經(jīng)常周六視察店面。

克利福德很清楚,如果想從英國(guó)數(shù)百名員工里脫穎而出,就必須抓住這個(gè)機(jī)會(huì)。具體計(jì)劃?就是鼓起勇氣向老板直陳遠(yuǎn)大抱負(fù)。

他靜靜等待時(shí)機(jī),要等最合適的時(shí)機(jī),也就是經(jīng)理外出度假時(shí)。

“我準(zhǔn)備著,如果大老板今天來(lái),腦海中的演講隨時(shí)能用,”他回憶道,“我知道那對(duì)我是關(guān)鍵時(shí)刻。有點(diǎn)像我是替補(bǔ)足球運(yùn)動(dòng)員,上場(chǎng)就要罰點(diǎn)球。”

“我跟大老板說(shuō)話的機(jī)會(huì)是半小時(shí),”他補(bǔ)充道,“其實(shí)我挺想咨詢意見(jiàn),又要表達(dá)熱情和抱負(fù),展示我的能量……所以,沒(méi)錯(cuò),我知道那是必須好好表現(xiàn)的時(shí)刻。”

有一條建議讓克利福德記憶猶新,“工作機(jī)會(huì)很多,但你得去倫敦。在樸茨茅斯沒(méi)機(jī)會(huì)?!?/p>

正是遵循這條建議,克利夫德才離開(kāi)沉睡的家鄉(xiāng),勇敢擁抱城市的喧囂。

搬去倫敦改變了克利福德的職業(yè)生涯

“那周我立刻去倫敦伍爾維奇申請(qǐng)了一份工作,”克利福德回憶職業(yè)生涯中的關(guān)鍵時(shí)刻,“老實(shí)說(shuō),我都不知道伍爾維奇具體在哪,但郵政編碼顯示在倫敦?!?/p>

新工作中,克利福德有機(jī)會(huì)管理自己的精品店,而不是在百貨公司管攤位。這是很大的進(jìn)步,沒(méi)想到的是他一申請(qǐng)就成功通過(guò)了。

“我是唯一的申請(qǐng)人,”他笑著說(shuō),“沒(méi)人申請(qǐng)這份工作,因?yàn)?6年伍爾維奇還著實(shí)有些破舊?!?/p>

就這樣,克利福德從熟悉的樸茨茅斯闖到倫敦最差的角落,再也沒(méi)有回頭。

“所有員工都偷東西,我只好把所有人都換了,”他補(bǔ)充說(shuō),自此他有了扭轉(zhuǎn)局面又能揚(yáng)名的機(jī)會(huì)。

當(dāng)年年底,克利福德管理的店面利潤(rùn)最高,業(yè)績(jī)也最好,當(dāng)時(shí)他還只有19歲。

“我榮獲了年度最佳門店經(jīng)理大獎(jiǎng);年薪9000英鎊(約合12000美元)。我就是王者。”

這段經(jīng)歷幫他踏上騰飛之路,一次又一次晉升,直到1996年Kurt Geiger把他挖走。

“到最后,入職18個(gè)月,我已經(jīng)掌管布羅姆利區(qū)最大的商店,手下40名員工,21歲實(shí)現(xiàn)年?duì)I業(yè)額400萬(wàn)英鎊(約合520萬(wàn)美元)——我是Burton集團(tuán)最年輕的旗艦店經(jīng)理?!?/p>

沃爾瑪首席執(zhí)行官也是同樣走上成功之路

與克利福德一樣,沃爾瑪首席執(zhí)行官董明倫出身草根。1984年夏天,17歲的他在公司倉(cāng)庫(kù)開(kāi)始了職業(yè)生涯。

從那時(shí)起,他在零售巨頭中節(jié)節(jié)高升,從時(shí)薪6.50美元的拖車卸貨工,到繼公司創(chuàng)始人山姆·沃爾頓之后最年輕的首席執(zhí)行官,薪水也高達(dá)2500萬(wàn)美元。

他也是在老板休假時(shí)挺身而出大顯身手,才獲得了重大突破。

“我獲得機(jī)會(huì)的原因之一是,當(dāng)老板外出去商店什么的時(shí)候,我都積極承擔(dān)工作,”董明倫最近透露。

“然后我就能順利低風(fēng)險(xiǎn)晉升,因?yàn)槿藗冊(cè)缇涂吹轿以谂ぷ??!保ㄘ?cái)富中文網(wǎng))

譯者:梁宇

審校:夏林

Neil Clifford, the boss of Kurt Geiger, one of Britain’s most prominent footwear brands, started his career a world away from the glitz and glamour of fashion.

Growing up, the CEO failed almost all of his exams because of his dyslexia struggles. After leaving school with just one qualification in art, Clifford went to the job center and found work at a Fiat car dealership, where he was paid £25 ($33) a week.

“That was my first job in August ’83, so I suppose I’ve done all right,” Clifford told Fortune.

He’s done all right indeed: The now 57-year-old went from the car dealership and cleaning toilets for extra pocket money to running £330 million-a-year ($432 million) business Kurt Geiger—and has done so for more than two decades.

His career trajectory shifted gears after a friend got him an interview for Burton’s menswear at Debenhams in his hometown of Portsmouth.

“Suddenly, I was going from delivering paraffin to selling suits,” he remembers. “I realized at that point I was really good at selling stuff because I was able to convince people how wonderful they looked.”

It was there that Clifford got the big break that launched him into the high-flying world of fashion.

Clifford’s career-defining moment

A few months into working at his local department store, Clifford noticed that Burton’s then CEO and the founder of Topshop, Ralph Halpern, made a habit of walking the shop floor most Saturdays.

To stand out among the hundreds of other workers across the U.K., Clifford knew he had to seize this opportunity. His plan? He would muster the courage to pitch his ambitions directly to the boss.

He bided his time, waiting for the perfect moment to pounce—when his manager was away on holiday.

“I knew, right, if he comes in today, I have my speech all sorted in my head,” he remembers. “I knew that was a moment for me. It was a bit like if I was a footballer, brought on as a substitute and I had to take a penalty.”

“I had this half an hour opportunity to chat to the big, big, big, big boss,” he adds. “I knew I wanted to ask for advice, but also express my enthusiasm, express my ambition, my energy… So, yeah, it was a moment for me that I knew I had to perform.”

The advice that stuck with Clifford was “There’s plenty of jobs, but you need to move to London. You’re not going to make it in Portsmouth.”

It was the push he needed to leave his sleepy hometown and embrace the hustle of the city.

Moving to London changed the course of Clifford’s career

“I applied for a job straight away that week in Woolwich,” Clifford recalls of the pivotal moment in his career. “I didn’t know where Woolwich was, to be honest, but it had a London postcode.”

The role offered him the chance to manage his own boutique store instead of a concession stand within a department store—it was a big step up, and to his surprise, he was offered the job straight away.

“I was the only applicant,” he laughs. “No one else applied for the job because, as it transpired, Woolwich in ’86 was a bit of a rough old joint.”

And just like that, Clifford swapped the safety of Portsmouth for one of the roughest parts of London and never looked back.

“All the staff were stealing, so I had to change all the staff,” he says, adding that it gave him the opportunity to turn the business around and make a name for himself.

By the end of the year, Clifford, who was only 19 years old at the time, says the store was the most profitable and best performing.

“I won this big award, Store Manager of the Year; I was earning £9,000 ($12,000) a year. I was the king.”

The experience set him on a quick path to success which saw Clifford bag promotion after promotion, before being poached by Kurt Geiger in 1996.

“In the end, within 18 months, I was managing the biggest store in the company in Bromley, with 40 staff, [turning over] £4 million [$5.2 million] pounds a year at 21—I was the youngest flagship store manager in the whole of the Burton group.”

Walmart CEO got his big break the same way

Like Clifford, Walmart’s CEO Doug McMillon came from humble beginnings. He started his career in the company’s warehouses in the summer of 1984, at the age of 17.

Since then, he’s scaled the retail giant’s ranks from unloading trailers for $6.50 an hour to becoming the company’s youngest CEO since its founder Sam Walton—with a $25 million salary to show for it.

He, too, got his big break by stepping up and making his mark when his boss was on vacation.

“One of the reasons that I got the opportunities that I got was that I would raise my hand when my boss was out of town and he or she was visiting stores or something,” McMillon recently revealed.

“I then put myself in an environment where I became a low-risk promotion because people had already seen me do the job.”

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