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創(chuàng)始人管理公司的是與非

創(chuàng)始人管理公司的是與非

Jessi Hempel 2013年02月17日
傳統(tǒng)觀念認(rèn)為,創(chuàng)業(yè)公司走上正軌之后,公司創(chuàng)始人就應(yīng)該主動(dòng)讓賢,把CEO的職位交給職業(yè)經(jīng)理人,因?yàn)榇蚪胶褪亟叫枰氖莾商淄耆煌谋臼拢液苌儆腥四軌蛲瑫r(shí)擁有這兩種技能。但是,現(xiàn)在投資界出現(xiàn)了不同的看法。

????任何一家初創(chuàng)公司的CEO都會面臨一種進(jìn)退兩難的狀況:他帶領(lǐng)公司成功之日,可能便是自己被炒之時(shí)。傳統(tǒng)觀點(diǎn)認(rèn)為,只要公司開始增長,創(chuàng)始人便應(yīng)該讓位給公司運(yùn)營經(jīng)驗(yàn)更豐富的職業(yè)經(jīng)理人。

????從統(tǒng)計(jì)學(xué)上來說,這種觀點(diǎn)確實(shí)很有道理。哈佛商學(xué)院(Harvard Business School)的諾姆?沃瑟曼花了十年時(shí)間,研究創(chuàng)始人對一家公司的影響。他先后研究了460家美國初創(chuàng)企業(yè),結(jié)果發(fā)現(xiàn),創(chuàng)始人兼CEO繼續(xù)擔(dān)任決策者的公司,市值通常都低于外聘CEO進(jìn)行管理的公司。簡單來說,發(fā)明一款新產(chǎn)品或新服務(wù)所需要的能力與管理一家公司所需要的能力截然不同,而兩者兼?zhèn)涞娜丝芍^鳳毛麟角。

????不過,這只是普遍的規(guī)律。如果投資者要尋找那些可能大獲成功的人,明智的做法就是將賭注押在創(chuàng)始人身上??v觀歷史,最成功公司的領(lǐng)導(dǎo)者都是激情飽滿的創(chuàng)始人。《財(cái)富》雜志(Fortune)每年評選出的“年度商業(yè)人物”(Businessperson of the Year)——比如亞馬遜公司(Amazon)的杰夫?貝佐斯和網(wǎng)飛公司(Netflix)的里德?黑斯廷斯等——都是公司創(chuàng)始人,大多數(shù)提名者也同樣如此。許多公司創(chuàng)始人在業(yè)內(nèi)都已成為標(biāo)志性人物,比如沃爾瑪公司(Wal-Mart)的山姆?沃爾頓、哈普傳播公司(Harpo Productions)的奧普拉?溫弗瑞、耐克公司(Nike)的菲里?奈特,當(dāng)然最著名的還要數(shù)蘋果公司(Apple)脾氣乖戾的超級天才史蒂夫?喬布斯。雖然并非所有創(chuàng)始人都能像喬布斯一樣成功,但凡是成功水平能與蘋果公司媲美的公司,幾乎都由創(chuàng)始人負(fù)責(zé)經(jīng)營。

????部分初創(chuàng)公司投資人也注意到了這一點(diǎn)。從數(shù)碼天空科技公司(Digital Sky Technologies)的尤里?米爾納到安德森?霍洛維茨,許多投資者的投資策略,按照米爾納的說法便是“力挺創(chuàng)始人”。創(chuàng)業(yè)者基金(Founders Fund)在100多家公司投資約10億美元,卻從未解聘過一名創(chuàng)始人。彼得?泰爾任該基金聯(lián)合創(chuàng)始人。類似保羅?格雷厄姆Y Combinator等創(chuàng)業(yè)孵化器在接受新初創(chuàng)企業(yè)時(shí),不僅會考量初創(chuàng)企業(yè)經(jīng)營理念的質(zhì)量,還會評判公司團(tuán)隊(duì)的能力與激情。當(dāng)然,對于其中有些具備良好經(jīng)營狀況的公司來說,如果投資者承諾支持公司創(chuàng)始人,交易達(dá)成的可能性會更高。不過,正如雷德?霍夫曼近期在關(guān)于這個(gè)話題的一篇文章中所寫:“(科技投資者)最近流行的一種觀點(diǎn)是,最優(yōu)秀的創(chuàng)業(yè)者在公司整個(gè)增長周期內(nèi)均可勝任CEO?!鄙钪O初創(chuàng)企業(yè)的雷德?霍夫曼自己也是公司的創(chuàng)始人。

????為什么要將寶押在創(chuàng)始人身上?因?yàn)樗麄兡軇?chuàng)造出新鮮事物。例如,行業(yè)先驅(qū)者湯尼?法德爾重新思考了控制室內(nèi)溫度的方法,設(shè)計(jì)出一款與iPod外觀類似的恒溫器Nest。安亞?弗納爾德對于培育和提供健康食品的供應(yīng)鏈進(jìn)行反思,通過食品公司Belcampo為我們批量提供草料喂養(yǎng)的肉類。凡是支持創(chuàng)始人的投資者都認(rèn)為,雖然有時(shí)候,你需要指導(dǎo)一位夢想家如何成為一名強(qiáng)勢的公司經(jīng)營者,但要想將一位商人培養(yǎng)成一名夢想者卻幾乎沒有任何可能。

????而且,創(chuàng)業(yè)者對自己的產(chǎn)品也有道德上的權(quán)威。耶魯大學(xué)管理學(xué)院(Yale School of Management)教授杰弗里?索南菲爾德說:“創(chuàng)始人擁有足夠的信譽(yù)對公司進(jìn)行徹底改造,而不會失去舊文化擁護(hù)者的支持與信任?!币患腋挥袆?chuàng)新精神的公司必須經(jīng)常做出重大決策。有時(shí)候,公司必須行動(dòng)迅速,及時(shí)測試新業(yè)務(wù),即便這樣做會使公司的主營業(yè)務(wù)受損。而創(chuàng)始人往往是執(zhí)行這些大膽舉措的最佳人選,因?yàn)閷τ诟h(yuǎn)大的公司愿景,他們比其他人更清楚。以網(wǎng)飛公司為例。里德?黑斯廷斯創(chuàng)建網(wǎng)飛之后,公司推出用紅色信封向用戶郵寄DVD的業(yè)務(wù),擠垮了百視達(dá)公司(Blockbuster)。之后在2007年,黑斯廷斯又推出了流媒體服務(wù),最終顛覆了公司的核心業(yè)務(wù)。雖然目前網(wǎng)飛前途未卜,但正是在匆忙之中做出的決定性的、富有前瞻性的舉措,才使網(wǎng)飛在一次巨大的技術(shù)變革中生存下來。

????或許最重要的原因在于,創(chuàng)始人兼任CEO能從長遠(yuǎn)出發(fā)考慮公司的發(fā)展。雖然CEO的平均任期通常只有八年時(shí)間,但創(chuàng)始人兼CEO往往將公司作為自己終生的事業(yè),希望用新的產(chǎn)品或服務(wù)改變整個(gè)世界,打造屬于自己的傳奇。正如另外一位行業(yè)先驅(qū)者本?霍洛維茨在一篇關(guān)于公司創(chuàng)始人的開創(chuàng)性論文中寫道:“他們在感情上的投入超過了他們持有的股份?!北热纾芊?貝佐斯在1994年創(chuàng)建的在線書店亞馬遜(Amazon)。雖然公司于1997年上市,但貝佐斯一直堅(jiān)持一種不同尋常的商業(yè)模式,這種模式要在四五年時(shí)間內(nèi)才會逐漸展現(xiàn)出來。分析師和投資者對此怨聲載道。然而,互聯(lián)網(wǎng)泡沫破裂后,亞馬遜反而開始盈利。之后貝佐斯一直擔(dān)任公司的領(lǐng)導(dǎo)者,帶領(lǐng)著亞馬遜尋找更多機(jī)遇。

????雖然《財(cái)富》雜志先鋒人物的職業(yè)起步不久,他們的公司才只有不到五年的時(shí)間,但他們都承諾要保持對公司的長期領(lǐng)導(dǎo),因此,許多創(chuàng)始人,如大眾融資平臺Kickstarter的CEO佩里?陳或房屋對租服務(wù)公司Airbnb的CEO布萊恩?切斯基,均發(fā)誓絕不出售公司。

????大多數(shù)創(chuàng)始人兼CEO之所以失敗,是因?yàn)榇蠖鄶?shù)初創(chuàng)企業(yè)未能成功。即便成功者也會發(fā)現(xiàn)成功稍縱即逝:許多杰出的創(chuàng)始人都錯(cuò)失良機(jī),眼睜睜看著公司走下坡路,比如黑莓(BlackBerry)創(chuàng)始人邁克爾?拉扎里迪斯和雅虎(Yahoo)創(chuàng)始人楊致遠(yuǎn)等。亨利?福特和亞詩?蘭黛這些卓絕的人物不僅能看透世界的現(xiàn)狀,更能預(yù)見世界的未來,而且能創(chuàng)建一家公司引領(lǐng)人類朝著他們預(yù)見的未來發(fā)展。當(dāng)然,能達(dá)到那樣高度的人少之又少。在21世紀(jì),當(dāng)歷史召喚他們出現(xiàn)的時(shí)候,他們必將成就新的創(chuàng)業(yè)傳奇。(財(cái)富中文網(wǎng))

????譯者:劉進(jìn)龍/汪皓

????The paradox faced by the CEO of any startup is that if he makes the business succeed, he will probably be fired. Conventional wisdom holds that once a business begins to grow, a founder ought to be replaced by a professional manager -- someone who has had experience building a company.

????Statistically speaking, this makes sense. Harvard Business School professor Noam Wasserman has spent the past decade studying the impact a founder has on a company. In a study of 460 American startups, he found that on average those in which founding CEOs remained the top decision-makers were less valuable than those managed by outside CEOs. Simply put, the skills needed to invent a new product or service are different from those needed to manage a business, and few people possess both.

????But that's the rule on average. If you're looking for people to hit it big, you'd be smart to bet on founders. Throughout history, the most successful companies have been led by their passionate creators. Nearly every person Fortune has ever named Businessperson of the Year -- people like Amazon's Jeff Bezos and Netflix's Reed Hastings -- has been a founder, and so have most of the nominees. Industry's most iconic business figures include founders like Wal-Mart's (WMT) Sam Walton, Harpo Productions' Oprah Winfrey, Nike's (NKE) Phil Knight, and perhaps most famously, Apple's cantankerous genius, Steve Jobs. While not every founder will be as efficacious as Jobs, nearly every company that has come close to Apple-like levels of success is run by a founder.

????Some startup investors have taken note of this. Investors from Digital Sky Technologies' Yuri Milner to Andreessen Horowitz have built their investment strategies on "sticking with the founders," as Milner has said. The Founders Fund, which includes Peter Thiel as co-founder, has invested $1 billion in more than 100 companies without ever firing a founder. Incubators like Paul Graham's Y Combinator accept new startups based not just on the quality of their ideas, but also on the skills and enthusiasm of the teams that pitch them. Sure, some of it is good marketing: An investor is more likely to get in on a deal if he promises to support the company's founder. But, as startup whisperer Reid Hoffman -- a founder himself -- wrote in a recent essay on the topic, "The new received wisdom [among tech investors] is that the best entrepreneurs can stay CEO through the entire growth cycle of the company."

????Why bet on founders? They dream up new things. Trailblazer Tony Fadell rethought the method for controlling home temperatures with Nest, a thermostat that looks more like an iPod. Anya Fernald rethought the supply chain for cultivating and delivering healthy food, bringing us grass-fed meat at scale at Belcampo. Those who back founders will argue that while you can sometimes teach a dreamer to be a strong business operator, you can rarely teach a businessman to dream.

????These entrepreneurs also have a moral authority over their products. "Founders have the credibility to reinvent their business without losing the support and trust of the old-culture loyalists," says Yale School of Management professor Jeffrey Sonnenfeld. An innovative company must make decisive bets. At times, it must act quickly to pilot a new business, even if it cuts into the main business. Founders are often best positioned to make these bold moves because they understand the larger vision for the company better than anyone else. For example, when Reed Hastings founded Netflix (NFLX), the company put Blockbuster out of business by delivering its red-enveloped DVDs by mail. Then, in 2007, Hastings began a streaming service that eventually disrupted his core business. Though the fate of Netflix in today's market remains unclear, this hasty and decisive forward-thinking move positioned Netflix to weather a massive technology shift.

????Perhaps most important, founding CEOs take the long view. While CEOs hold their job on average for just eight years, founding CEOs often aim to run their companies for life and to build a legacy for themselves while changing the world with a new product or service. As Ben Horowitz, another trailblazer, writes in his seminal essay on founders, "Their emotional commitment exceeds their equity stake." Consider the online bookstore that Jeff Bezos started in 1994, Amazon (AMZN). Though the company went public in 1997, Bezos followed an unusual business model that unfolded slowly over the course of four or five years. Analysts and investors complained. But even as the dotcom bubble burst, Amazon became profitable, and Bezos has continued to pilot the company into ever-expanding opportunities.

????Although Fortune's Trailblazers are early in their careers -- their companies are all less than five years old -- they possess a commitment to long-term leadership that cause many, like Kickstarter CEO Perry Chen or Airbnb CEO Brian Chesky, to vow never to sell the company.

????Most founding CEOs will fail, simply because most startup ventures fail. Those who do find success may discover that it is fleeting: Many brilliant founders will, like BlackBerry's (BBRY) Michael Lazaridis or Yahoo's (YHOO) Jerry Yang, miss a turn in the market and see their business decline. But there will be a few Henry Fords and Estée Lauders, men and women who see the world not for what it is but for what it can become, and build a company to move us all in that direction. When the future historians of the 21st century call these folks out, it's a good bet they will be founders.

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