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成功路上容易被忽視的5種重要技能

成功路上容易被忽視的5種重要技能

Katherine Reynolds Lewis 2013年10月18日
我們能否在職場上取得成功并不完全依賴于我們在學(xué)校學(xué)到的東西,很多時候,決定人們差距的是我們在學(xué)校以外的地方學(xué)到的技能。其中,溝通技巧、拓展人脈的技巧、換位思考的能力、時間管理的技巧和放權(quán)的技巧是5項非常重要、但卻經(jīng)常被人們忽視的技巧,好在通過反復(fù)練習(xí),我們都能掌握這些技能。

溝通

????你或許有公司里最了不起的想法,但如果你不不能很好地把自己的想法表達(dá)出來,別人怎會知道?

????不論是電子郵件往來、現(xiàn)場會議,還是一對一交流,簡潔且專業(yè)的溝通都至關(guān)重要??梢杂^察你敬佩的同事和上級,看看能否學(xué)習(xí)和采用他們最有效的溝通技巧。在給上司、同事和客戶寫電子郵件時要多花些心思;不要因為溝通媒介的不同而心生懶惰。

????專門負(fù)責(zé)招聘事務(wù)的邁克爾?斯特因奈德說:“有效溝通的能力是在機構(gòu)內(nèi)部培養(yǎng)關(guān)鍵關(guān)系的基礎(chǔ),能奠定個人發(fā)展、進(jìn)步的基調(diào)。”

????要成為高效的溝通者,最重要的是在表達(dá)自己觀點的時候?qū)W會傾聽和提出問題。仔細(xì)傾聽聽眾的反應(yīng)可以幫助你確定他們是否理解了你的想法,同時還可以估量你的目標(biāo)是否與聽眾的興趣相一致。

????提前進(jìn)行準(zhǔn)備,不斷練習(xí)要講的內(nèi)容。高管教練、《軟技能,硬道理》(The Hard Truth About Soft Skills)一書的作者佩吉?克勞斯說:“在與客戶電話溝通的時候,參加內(nèi)部會議的時候,或者在績效評估時與上司交流的時候,提前準(zhǔn)備是清楚表達(dá)自己觀點的關(guān)鍵?!蹦阋囵B(yǎng)自己“在說話的時候充滿熱情與力量,利用自己個性中的這兩個方面,讓自己的話鏗鏘有力,觸動人心。”

????不要被高難度的談話嚇倒:它們是高效溝通的重要部分,最好直接予以解決,而不是敬而遠(yuǎn)之。

人脈拓展

????另外一種常被忽視的職場技能是在公司內(nèi)部和外部的人脈拓展。許多人認(rèn)為,找到工作之后就不再需要拓展人脈。而實際上,持續(xù)拓展人脈是在職場上獲得成功的關(guān)鍵——尤其當(dāng)你準(zhǔn)備換工作的時候,它可以幫你找到其他機會。

????克勞斯說:“人們認(rèn)為,只要按時上下班,把工作做好,就能得到回報。實際上,你需要讓人們知道你做過什么,這樣不僅可以讓自己的職業(yè)有更好的發(fā)展,而且人們還可以利用你的專業(yè)知識與服務(wù)?!?/p>

????如今,越來越多的公司依賴跨職能團隊和跨部門項目。所以,你需要在內(nèi)部拓展人脈。如果你在公司內(nèi)部有強大的人脈網(wǎng)絡(luò),那就可以為你自己和你的團隊帶來更多機會。

Communication

????You may have the greatest ideas in the company, but no one will know that if you can't communicate them.

????It's important to be clear and professional in your communications, whether that's over email, in meetings, or one-on-one. Observe colleagues and superiors whom you admire to see if you can learn and adopt their most effective communications techniques. Take care in composing emails to your boss, colleagues and clients; don't get lazy simply because of the communications medium.

????"The ability to effectively communicate really is the bedrock to developing critical relationships within the organization itself and sets the tone for development and movement," says Michael Steinerd, director of recruiting for Indeed.

????To be an effective communicator, it's just as important to listen and ask questions as it is to put forth your own ideas. Listening carefully to your audience will help you determine whether your ideas are being understood, and gauge how well your goals jibe with the interests of the people you're addressing.

????Prepare in advance, and practice what you're going to say. "When you get on the phone with a client, when you go into an internal meeting, when you are talking to your boss in a performance review, preparation is really key to getting your point across," says Peggy Klaus, an executive coach and author of The Hard Truth About Soft Skills. You want to develop "the ability to speak with both warmth and strength, using both parts of your personality to be dynamic and impactful."

????Don't shy away from difficult conversations: They're an important part of effective communication and are better tackled directly rather than avoided.

Networking

????Another much-neglected workplace skill is networking, both inside and outside of your organization. Many people assume they can stop developing their networks once they've landed a job. But continuous networking is key to success within your workplace -- and to finding another role if and when you're ready to change jobs.

????"People think that if they show up on time and do a good job that they will be rewarded," Klaus says. "You've got to let people know what it is that you're doing, not only so that you can advance your career, but so that people can use your expertise and services."

????With more organizations relying on cross-functional teams and projects that reach across divisions, you need to network internally. You also will open yourself, and your team, to more opportunities if you have a strong internal network.

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