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成功路上容易被忽視的5種重要技能

成功路上容易被忽視的5種重要技能

Katherine Reynolds Lewis 2013年10月18日
我們能否在職場上取得成功并不完全依賴于我們在學(xué)校學(xué)到的東西,很多時候,決定人們差距的是我們在學(xué)校以外的地方學(xué)到的技能。其中,溝通技巧、拓展人脈的技巧、換位思考的能力、時間管理的技巧和放權(quán)的技巧是5項非常重要、但卻經(jīng)常被人們忽視的技巧,好在通過反復(fù)練習(xí),我們都能掌握這些技能。

????找出公司內(nèi)和公司外在技術(shù)方面或者軟技能方面令你敬佩的人,努力與他們結(jié)交。不要過于關(guān)心你能從這種關(guān)系中得到什么,而要不斷尋找?guī)椭鷮Ψ降耐緩健?/p>

????即將出版的新書《新官上任》(First-Time Leader)一書的作者喬治?布拉特說:“更成功的人考慮的不是人脈,而是對接:我該如何把這種需求與這種資源進(jìn)行對接?他們相信幫助他人就是在幫助自己?!?/p>

換位思考

????考慮對方的目標(biāo)、興趣和信念是一切關(guān)系的核心。如果希望得到其他人的配合,僅僅被任命為團(tuán)隊領(lǐng)導(dǎo)人是不夠的——如果團(tuán)隊成員并非你的直接下屬,那就更是如此。

????布拉特說:“任何機(jī)構(gòu)內(nèi)任何級別的人都必須對別人施加,而被影響的人也會施加影響給其他人。你們必須一起創(chuàng)造出一個共同的目標(biāo),并為了共同的事業(yè)而努力,這是在學(xué)校里學(xué)不到的東西?!?/p>

????要了解對方的觀點(diǎn),最簡單的方式是提問,然后仔細(xì)傾聽對方的回答。你還可以閱讀身體語言,也可以咨詢同事。

????面對上司的時候,換位思考尤其有效。如今,主管和經(jīng)理們要承擔(dān)更多的責(zé)任和壓力——尤其是在資源更少的情況下。他們所做的相當(dāng)于十年前兩個人的工作。

????克勞斯說:“你要主動幫助他們,讓他們面上有光。你要想方設(shè)法幫助他們。要看到上司人性的一面,而不是只是一個概念化的老板。把他或她當(dāng)成一個人來看待。同情、移情非常重要?!?/p>

時間管理

????看看自己的任務(wù)清單。直截了當(dāng)?shù)卣f,要全部完成清單上的任務(wù),你需要不停地工作一整天?一周?一個月?一個季度?你并不孤單。我們的任務(wù)和責(zé)任總是太多,時間卻總是不夠。答案在于嚴(yán)格排列優(yōu)先順序,管理自己的精力。

????布拉特說:“時間管理的秘密在于,敢于說:‘不,謝謝。如果我接受這個項目,我就沒辦法干好其他項目。’”如果你的上司或隊友要求你承擔(dān)更多任務(wù),一定要堅決要求他們提供額外的資源,延長截止日期,或者幫你決定可以擺脫其他哪些責(zé)任。

????總是說“是”對任何人都沒有好處,不論是面對新項目,在不方便的時間召開電話會議,或者其他額外的工作時。最終你自己可能心力交瘁,而你的業(yè)績記錄卻始終平平。

????不要讓其他人的問題和緊急請求打亂自己一天的安排,自己決定個人需要完成和做好哪項任務(wù),同時把它作為你的第一要務(wù)。把它們列在便條貼上,粘在墻上。一旦有電子郵件或電話讓你分心,這些便條貼就可以提醒你。

????Identify people you admire inside and outside your company, whether for their technical or soft skills, and make an effort to cultivate them. Continually look for ways you can help these individuals rather than focusing on what you can get out of it.

????"The people that are more successful aren't thinking about networking, they're thinking about connecting: How do I connect this need with this resource?" says George Bradt, author of the forthcoming book First-Time Leader. "They fundamentally believe by helping everybody they're helping themselves."

Perspective

????Taking into consideration another person's goals, interests, and beliefs is central to any relationship. It's not enough to be named team leader if you want to get the cooperation of others -- especially when the people on your team aren't your direct reports.

????"Anybody at any level in any organization has to influence people who influence other people," Bradt says. "You have to co-create a shared purpose and drive toward the cause, and they don't teach you that in school."

????The simplest way to learn someone else's perspective is to ask, and then listen carefully to the answer. You can also read body language and consult with colleagues.

????Perspective taking is particularly useful when it comes to your boss. These days, supervisors and managers have more responsibilities and stress than ever -- typically with fewer resources. They're often doing the same job that two people would've filled a decade ago.

????"You are there to help them and to make them look good. Any way you can do that, do it," says Klaus. "Look at the personal side of that boss rather than as a figurehead. Think about him or her as a person. The compassion, empathy, is really important."

Time management

????Look at your to-do list. To get to the bottom, would you need to work solidly for a day? A week? A month? A quarter? You're not alone. We all have more tasks and responsibilities than hours in the day it would take to complete them. The answer is to prioritize rigorously and manage your own energy.

????"The whole secret to time management comes down to saying, 'No, thank you. If I take on that project, I won't do the other ones well,' " Bradt says. If your supervisor or teammates demand that you shoulder more tasks, insist that they provide additional resources, give a later deadline, or help you decide which of your other responsibilities to off-load.

????It doesn't benefit anyone to keep saying yes, whether that's to new projects, conference calls at inconvenient times, or other additional work. You'll end up burnt out with a mediocre track record.

????Instead of letting other people's problems and urgent requests dictate the shape of your day, decide for yourself which tasks you need to complete personally and do well, and make those your first priority. List them on a sticky note on your wall if you need to be reminded of them when emails or calls distract you.

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