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3大高招清理職場情緒病毒

3大高招清理職場情緒病毒

Cali Ressler/Jody Thompson 2013年11月29日
辦公室里總是蜚短流長,很多人甚至故意靠踩別人來抬高自己。放任這種情緒病毒擴散就會不斷強化一種觀念,認為只有循規(guī)蹈矩,惟命是從才是好員工。但是,要打造高效而又富有創(chuàng)造力的工作氛圍,就必須及時清理這些負面的情緒,打破成見,允許人們擁有更多的自主權(quán)。

????2. 勇敢指出

????當聽到對話中出現(xiàn)一些有害的內(nèi)容時,禮貌地向說這些內(nèi)容的人指出問題。不要讓你或其他人因為過時的標準而感到愧疚,或者受到評判。我們生活在一個神奇的時代,許多人(或許有一天是所有人)可以做好自己的工作,我們的生活依靠的是我們實現(xiàn)的結(jié)果,而不是我們在辦公室里待的時間長短。站起來,反抗制度,而不是成為制度的幫兇。為了趕時間而工作到深夜的會計不應該因為“上班晚”而被同事羞辱,為了觀看女兒的芭蕾舞表演而在下午3點離開辦公室的媽媽不該被愛管閑事的鄰桌質(zhì)問她為什么“提前”離開。

????聽到這種負面言論時,改變談話方向的一種簡單方式是說:“你有什么事情需要我嗎?”比如,如果有人看到你在下午2點鐘離開并說“2點鐘?你這么早是要去哪兒啊?”你可以這樣回答:“你有什么事情需要我嗎?”負面言論便會戛然而止,談話會重新回到結(jié)果上。或者,如果同事對你說:“你看到了嗎?艾莉森今天又是10點才來上班。”你可以回答:“你需要她為你做什么嗎?”避免了背后負面言論。話題轉(zhuǎn)移到更重要的事情上。

????3. 不要踩著別人來抬高自己。

????傳統(tǒng)“賴班族”往往利用負面言論,借此讓自己看起來工作很努力,是重要的員工,卻根本不考慮他們實際表現(xiàn)如何。不要因為同事“晚到”15分鐘或者沒有像你一樣上班,就對同事落井下石。專注于結(jié)果,如果需要讓自己看起來更好,就應該去努力完成自己的工作,多考慮自己的客戶、公司,以及如何進步。

????在沒有負面言論的團隊中工作是自由的。負罪感消失不見。工作效率大幅提高。

????沒有人不愿意在消除了負面言論的環(huán)境中工作——根除這種言論對任何工作場所都有好處。人們還可以從過時的政策與標準中解脫出來,讓所有人擁有足夠的空間,以自己的方式做出自己的貢獻。

????如何擺脫負面言論和擴大個人在工作中的自由?你對這個問題有什么故事或見解?歡迎在管理創(chuàng)新交流組織(MIX)主辦的數(shù)字自由挑戰(zhàn)(Digital Freedom Challenge)中與我們分享。(財富中文網(wǎng))

????本文作者凱麗?萊斯勒與朱迪?湯普森是ROWE(只看結(jié)果的工作環(huán)境)的創(chuàng)造者,并著有《工作失敗的原因》和《管理失敗的原因》等作品。兩位同時也是MIX主辦的數(shù)字自由挑戰(zhàn)活動的評委。

譯者:劉進龍/汪浩????????

????2. Point it out

????When you hear these toxic phrases pop up in conversation, politely point it out to the person saying it. Don't let yourself or someone else feel guilty or judged by an outdated standard. We live in an amazing time where many of us (one day, maybe all of us) can own our work and live by the results we achieve, not the desk-time we put in at the office. Stand up and rebel against the system, don't be a party to it. The accountant who has worked all night on a deadline shouldn't get shamed by their coworker for "coming in late" and the mom who leaves the office at 3 p.m. to attend her daughter's ballet recital shouldn't be questioned by nosy cubicle neighbors about why she's leaving "early."

????An easy way to redirect the conversation when you hear such negative talk is to say, "Is there something you need?" For example, someone sees you leaving at 2 p.m. and says "2:00? Where are you headed so early?" Your response: "Is there something you need?" Sludge is stopped dead in its tracks and the conversation is back to results. Or, if a coworker says to you, "Did you see Allison come in at 10 a.m. again today?" Your response: "Did you need something from her?" Back sludge averted. On to more important matters.

????3. Don't sludge to make yourself look good

????Sludge gives traditional office dwellers the chance to make themselves look like hard-working, valuable employees, regardless of how well they're actually performing. Don't be that guy who throws a coworker under the bus for being 15 minutes "late" or for not approaching work exactly like you do. Focus on results and if you need to make yourself look good, then own your work, think harder about your customers, your company, and making progress for them.

????Working on a team without sludge is liberating. Guilt evaporates. Productivity increases.

????All employees would rather work in a sludge-free environment -- and every workplace would benefit from eradicating such talk. It would also free people from antiquated policies and standards, and give everyone the headroom to make their best contribution, in their own way.

????Do you have a story or a big idea about getting rid of sludge and expanding individual freedom at work? Share it in the Digital Freedom Challenge over at the MIX.

????Cali Ressler and Jody Thompson are the creators of ROWE (Results-Only Work Environment) and authors of Why Work Sucks and Why Managing Sucks. They are judges of the Digital Freedom Challenge, hosted by the MIX.

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