領導力內(nèi)部網(wǎng)絡是一個在線社區(qū),商界最具思想和影響力的人物會在此及時解答關于職業(yè)生涯和領導力的問題。今天的問題是:怎樣才能在犯下重大錯誤之后恢復活力?回答者是LaSalle Network的創(chuàng)始人和首席執(zhí)行官湯姆·金貝爾。 我犯過許多錯,可能是設立了太高的銷售目標,或是做出了糟糕的招聘決定。但是我會接受和承認所有的錯誤。如果領導者不能承認錯誤,那他們也沒法指望自己的員工這么做。 以下五條建議可以幫你應對工作中犯錯的情況: 加強溝通 一旦找到了錯誤的解決方案,就要讓經(jīng)理知道究竟發(fā)生了什么,影響了誰,以及你的建議方案。誠實總是最好的選擇。員工的任務就是讓經(jīng)理的工作更加簡單,——提供解決方案,讓他們不用再幫你想辦法。 花些時間來反思??纯词欠裼行枰鉀Q的根本原因,以免類似的情況再次發(fā)生。最后,如果你的公司看重透明和培訓,還可以與同事分享這次錯誤。這是確保他們不犯下類似錯誤,同時展現(xiàn)自己的成熟和謙虛的最好辦法。 工作更努力 在犯錯后的下次會議上,積極主動承擔新的項目。早點上班,晚點下班。加倍努力,展現(xiàn)出你對自我提高和公司成功的重視。經(jīng)理會注意到的,無論你在這里工作了兩天還是兩年。 如今是時候推自己一把了。在工作之外投入時間。問問周圍的人有什么值得推薦的讀物,來幫助你磨礪已有的技能或是掌握新技能。每周聽一個新的播客。不要像一潭死水,而要表現(xiàn)得像海綿一樣。更努力一點,可能會讓經(jīng)理和同事改變對你的認知。 不要重復犯錯 展現(xiàn)出你從錯誤中學到了什么。寫下來,把你的想法與經(jīng)理分享,看看他們是否有不同的看法。 記住經(jīng)理給你的所有建議。重復犯錯不僅讓人尷尬,而且還會損害你的信用和信譽。 加強與經(jīng)理的關系 信任建立在透明和密切的聯(lián)系之上。問問經(jīng)理對于你處理錯誤的評價。他們對你承認錯誤的速度和改進的方式滿意嗎?這種交流越通暢,你們對彼此的預期越明確,你就能越好地推進自己的工作。 原諒自己 不要因為一次犯錯,讓你剩下的職業(yè)生涯都如履薄冰。如果讓一次失敗打擊到你,那它將一直困擾你,影響你接下來的工作。沉浸其中,會讓你不敢冒險,不敢跳出思維定式。而這兩點都是員工需要去做好的,所以保持信心、客觀看待自己至關重要。能夠原諒自己的人,會更快地從錯誤中恢復過來。 (財富中文網(wǎng)) 作者:Tom Gimbel 譯者:嚴匡正 |
The Leadership Insiders network is an online community where the most thoughtful and influential people in business contribute answers to timely questions about careers and leadership. Today’s answer to the question, “How can you bounce back after making a major mistake?” is written by Tom Gimbel, founder and CEO at LaSalle Network. I’ve made my share of mistakes, whether it was setting too aggressive of a sales goal or making a bad hire. But I've owned and acknowledged each one. If leaders can’t own up to their mistakes, they can’t expect their staff to either. Here are five tips for what to do after you’ve made an error at work: Over-communicate As soon as you have a solution to your mistake, let your manager know exactly what happened, who it affects, and your proposed resolution for the situation. Honesty is always the best policy. An employee’s job is to make their manager’s job easier—having a solution saves them from having to find one for you. Also take time to reflect. Determine if there is an underlying cause that needs to be addressed so that this doesn’t happen again. Finally, if your company values transparency and training, share the mistake with your peers. It’s the best way to ensure they don’t make the same error and it demonstrates maturity and humility. Work harder In the next meeting after making a mistake, raise your hand to work on a new project. Come in earlier and stay later. Go the extra mile to show you care about improving and the company’s success. Managers notice, regardless of whether you’ve been with the company two days or two years. Now is the time to push yourself. Put in the hours outside the office. Ask around for book recommendations that will help you hone an old skill or learn a new one. Listen to a new podcast every week. Don’t be stagnant; be a sponge. Going the extra mile can make the difference in how your managers and coworkers perceive you. Don’t repeat it Reflect on what exactly you learned from the mistake. Write it down. Share your thoughts with your manager and see if they have a different perspective. Commit to memory whatever advice your manager offers. Making the same mistake twice is not only embarrassing, but could also damage your credibility and trustworthiness. Deepen your relationship with your manager Trust is built through transparency and strong communication. Ask your manager for feedback on how you handled the mistake. Were they satisfied with how quickly you owned it and what you did to improve? The better that line of communication is, and the more the expectations are clear on both sides, the easier it will be to do your job going forward. Forgive yourself Don’t let a mistake have you walking on eggshells for the rest of your career. If you allow one mishap to overwhelm you, it’ll haunt you and affect your future work. Dwelling discourages you from taking risks and thinking outside the box. Since employees need to do both effectively, having confidence and an objective self-perspective is vital. People who can forgive themselves will grow from mistakes much more quickly. |