如何在商界取得成功？亞馬遜CEO有話要說(shuō)
Siraj Datoo, 彭博社
2019-06-20
|
這位全球首富給嶄露頭角的新企業(yè)家提出了一些建議：絕不要忘記顧客，并坦然面對(duì)失敗。 在6月6日亞馬遜（Amazon.com Inc.）于拉斯維加斯舉辦的re:MARS會(huì)議上，公司的創(chuàng)始人和首席執(zhí)行官杰夫·貝佐斯作了主旨發(fā)言。期間，他被邀請(qǐng)向創(chuàng)業(yè)者分享一些建議。 貝佐斯對(duì)觀眾說(shuō)：“最重要的是以顧客為導(dǎo)向。弄清如何徹底取悅他們?！?/p> 亞馬遜曾經(jīng)通過(guò)提供最低的商品價(jià)格來(lái)贏取顧客，即使那意味著虧損。而公司目前已經(jīng)有1億名付費(fèi)的Prime會(huì)員。 貝佐斯還表示，企業(yè)家要做好失敗的準(zhǔn)備，并暗示要采取大膽的舉動(dòng)才能獲得成功。他說(shuō)：“你必須接受的一點(diǎn)在于，你的公司在很多方面來(lái)看就像一次試驗(yàn)，試驗(yàn)可能會(huì)失敗。沒(méi)關(guān)系，這就是風(fēng)險(xiǎn)所在?！?/p> 這位亞馬遜的首席執(zhí)行官打了個(gè)比方，如果你是棒球選手，你可能會(huì)打出一些全壘打，但也會(huì)有不少次被三振出局。 他表示，棒球和經(jīng)商的區(qū)別在于，你一次擊球最多只能得到4分，但在商界，有時(shí)一次成功可以贏得1,000分的回報(bào)。 他說(shuō)：“按照概率分布，你應(yīng)該努力拼搏。你會(huì)失敗很多次，沒(méi)關(guān)系，你需要營(yíng)造支持失敗的文化?！?/p> 貝佐斯認(rèn)為，如果你對(duì)自己的項(xiàng)目缺乏真正的信心，那么最好不要牽涉其中，因?yàn)槟菢幽愫茈y與對(duì)手競(jìng)爭(zhēng)。他說(shuō)：“你必須對(duì)你將要開(kāi)拓和奮斗的領(lǐng)域抱有一定的激情?！?span>（財(cái)富中文網(wǎng)） 譯者：嚴(yán)匡正 |
The world’s richest man has some advice for budding entrepreneurs: Never forget about the customer, and feel comfortable with getting things wrong. The founder and CEO of Amazon.com Inc. Jeff Bezos was speaking during a keynote at the company’s re:MARS conference in Las Vegas on June 6 when he was asked to share tips for anyone looking to start a business. “The most important thing is to be customer obsessed,” Bezos told the audience. “Figure out how to absolutely delight them.” Amazon has won over customers by historically offering the lowest price on a product, even if that means losing money. The company now also has 100 million paid subscribers to its Prime membership offering. Bezos also said that entrepreneurs need to prepare for failure, hinting that bold moves need to be made to get ahead. “You’ve gotta accept that your business is going to be in many ways an experiment, and it might fail,” he said. “That’s OK. That’s what risk is.” The Amazon CEO referenced the metaphor that if you swing for the fences in baseball, you’re going to hit some home runs—but you’ll also strike out a lot. The difference, he said, between baseball and business, is that the maximum runs you can get when at bat is four, and sometimes, in business, a success will yield 1,000 runs. He said: “The way that probability distribution is, you should be swinging hard. You are going to fail a lot, and it’s OK, and you need to have a culture that supports that.” It’s not a good idea to get involved in a business unless you really believe in the project otherwise it’ll be tough to compete against your rivals, according to Bezos. “You have got to have some passion for the arena that you’re going to develop and work in,” he said. |
財(cái)富中文網(wǎng)所刊載內(nèi)容之知識(shí)產(chǎn)權(quán)為財(cái)富媒體知識(shí)產(chǎn)權(quán)有限公司及/或相關(guān)權(quán)利人專屬所有或持有。未經(jīng)許可，禁止進(jìn)行轉(zhuǎn)載、摘編、復(fù)制及建立鏡像等任何使用。
