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特殊時(shí)期,在華跨國(guó)公司需要“三個(gè)視角”和“三個(gè)戰(zhàn)略”

中國(guó)市場(chǎng)的體量無(wú)法忽視,它可以給任何跨國(guó)公司帶來(lái)大幅增長(zhǎng)

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2020年8月,中國(guó)成都某購(gòu)物中心的一家奢侈品店外排起了長(zhǎng)龍。圖片來(lái)源:COSTFOTO/BARCROFT MEDIA/GETTY IMAGES

西方跨國(guó)公司一直在努力應(yīng)對(duì)中美緊張的貿(mào)易關(guān)系所帶來(lái)的影響。盡管美國(guó)政府已經(jīng)換屆,但這兩個(gè)經(jīng)濟(jì)大國(guó)的貿(mào)易關(guān)系似乎不太可能在短期內(nèi)有巨大轉(zhuǎn)變。人們也越來(lái)越擔(dān)心這種緊張的關(guān)系可能波及中國(guó)的其他重要貿(mào)易伙伴,比如澳大利亞。

因此,全球大多數(shù)公司的首席執(zhí)行官和董事會(huì)成員都在思考一個(gè)問(wèn)題:在這樣一個(gè)“脫鉤”的世界,我們應(yīng)該如何去了解中國(guó)?

所有跨國(guó)公司都應(yīng)該在這件事情上校正觀點(diǎn),從而制定發(fā)展戰(zhàn)略和資本議程。這么做的話就需要具備以商業(yè)為導(dǎo)向的整體視角,因此我們想提出一個(gè)以中國(guó)為思量的戰(zhàn)略框架。我們將通過(guò)三個(gè)視角進(jìn)行剖析,從中提出見(jiàn)解并加以最大化利用。

市場(chǎng)視角:中國(guó)是增長(zhǎng)引擎

后新冠時(shí)代,中國(guó)是唯一復(fù)蘇的大型市場(chǎng),可以說(shuō)是當(dāng)今世界唯一的增長(zhǎng)引擎。世界上十個(gè)規(guī)模最大的購(gòu)物商場(chǎng),有三個(gè)在中國(guó);中國(guó)的啤酒消費(fèi)市場(chǎng)比美國(guó)和德國(guó)還大;疫情之前中國(guó)的奢侈品銷(xiāo)售份額占全球三分之一,疫情之后比例只會(huì)更大。另外在世界銀行發(fā)布的報(bào)告中,中國(guó)也是全球營(yíng)商環(huán)境改善幅度排行榜前十的經(jīng)濟(jì)體。

中國(guó)市場(chǎng)的體量太過(guò)龐大,顯然無(wú)法忽視,它可以給任何跨國(guó)公司帶來(lái)大幅增長(zhǎng)。

中國(guó)在商業(yè)模式創(chuàng)新和智能市場(chǎng)策略方面也處于世界領(lǐng)先地位。舉個(gè)例子,直播營(yíng)銷(xiāo)和關(guān)鍵意見(jiàn)消費(fèi)者(KOC)這些源自本土的市場(chǎng)營(yíng)銷(xiāo)和產(chǎn)品開(kāi)發(fā)新概念,就值得其他國(guó)家學(xué)習(xí)。電動(dòng)汽車(chē)產(chǎn)業(yè)及充電基礎(chǔ)設(shè)施的平臺(tái)合作是商業(yè)模式創(chuàng)新的另一例證,中國(guó)在這個(gè)領(lǐng)域也是遙遙領(lǐng)先。

科技視角:中國(guó)是數(shù)字化的全球力量

根據(jù)最近估計(jì),中國(guó)每年用于研究和開(kāi)發(fā)的花費(fèi)大約在5300億美元,過(guò)去20年里增長(zhǎng)了13倍,投入僅低于美國(guó)。中國(guó)在這方面持續(xù)投資,并把重點(diǎn)放在人工智能、數(shù)字化、太空探索和高端制造業(yè)等領(lǐng)域,已經(jīng)成為全球科技競(jìng)賽的有力競(jìng)爭(zhēng)者。

波士頓咨詢(xún)集團(tuán)和麻省理工學(xué)院發(fā)布的2020年度人工智能報(bào)告顯示,中國(guó)公司在人工智能應(yīng)用方面領(lǐng)先于西方同行,這是因?yàn)橹袊?guó)擁有龐大的數(shù)字生態(tài)系統(tǒng),而且它們也參與到相關(guān)的本地平臺(tái)當(dāng)中,因此得以迅速擴(kuò)大規(guī)模。

制造業(yè)視角:中國(guó)在供應(yīng)鏈中的角色演變

中國(guó)可以說(shuō)擁有世界上最多的訓(xùn)練有素的制造業(yè)勞動(dòng)力,工人數(shù)量超過(guò)1億,基礎(chǔ)設(shè)施也十分強(qiáng)大。中國(guó)政府還提高了工人工資,并制定優(yōu)化出口的政策目標(biāo)。對(duì)跨國(guó)公司來(lái)說(shuō),這些信號(hào)表明它們應(yīng)專(zhuān)注于利用中國(guó)的優(yōu)勢(shì),擴(kuò)大高端制造業(yè),同時(shí)將低端產(chǎn)品轉(zhuǎn)移到世界其他地區(qū)。有一個(gè)例子值得在此分享,三星在2019年底宣布了兩項(xiàng)重要聲明:一是關(guān)閉其在中國(guó)的最后一家手機(jī)組裝工廠,二是在中國(guó)本土額外投資80億美元用于制造先進(jìn)芯片。

從這三個(gè)視角出發(fā)對(duì)中國(guó)進(jìn)行全面思考,這是具有戰(zhàn)略意義的。接下來(lái)我們會(huì)分享三大模塊,幫助跨國(guó)公司將中國(guó)納入全球戰(zhàn)略架構(gòu),同時(shí)降低任何相關(guān)風(fēng)險(xiǎn)。

“在中國(guó),為中國(guó)”戰(zhàn)略:在中國(guó)實(shí)現(xiàn)中國(guó)化

就市場(chǎng)規(guī)模和增長(zhǎng)潛力而言,中國(guó)實(shí)在太過(guò)龐大和太過(guò)重要,不容忽視。從這一點(diǎn)來(lái)看,地緣政治“脫鉤”并不意味著退出中國(guó)。相反,跨國(guó)公司應(yīng)該加大力度,充分利用中國(guó)國(guó)內(nèi)市場(chǎng)的增長(zhǎng)潛力。從制造業(yè)的角度出發(fā),公司應(yīng)該保證能在需要的時(shí)候擴(kuò)展當(dāng)?shù)毓?yīng)鏈,并積極利用增值生產(chǎn),通過(guò)有效的方式滿足國(guó)內(nèi)需求。

跨國(guó)公司不得不更聰明一些,因?yàn)樗鼈儗⑴c日益數(shù)字化和快速擴(kuò)張的本土公司進(jìn)行更激烈的競(jìng)爭(zhēng)。本土團(tuán)隊(duì)需要接近市場(chǎng),了解最新的發(fā)展,并從中國(guó)涌現(xiàn)的創(chuàng)新商業(yè)模式中汲取靈感。它們需要在當(dāng)?shù)卮蛟煸O(shè)計(jì)中心,與本土的數(shù)字化公司合作,以跟上新發(fā)展的步伐,并更好地為需求不斷的本土消費(fèi)者提供獨(dú)有的解決方案。為了實(shí)現(xiàn)這一點(diǎn),跨國(guó)公司需要建立強(qiáng)大的本土團(tuán)隊(duì),提高自身實(shí)力。此外,其中國(guó)業(yè)務(wù)必須給人本土化的感覺(jué),并與消費(fèi)者和創(chuàng)新生態(tài)系統(tǒng)相聯(lián)系。

不過(guò)需要指出一點(diǎn),充分采納“在中國(guó),為中國(guó)”戰(zhàn)略也會(huì)面臨一系列難題。一個(gè)只有少數(shù)外籍人士的本土化團(tuán)隊(duì)可能會(huì)給公司的掌控、管理和一體化帶來(lái)挑戰(zhàn)。公司應(yīng)該派駐一位成熟老練的外籍領(lǐng)導(dǎo)者,善用其“主席和導(dǎo)師”的履歷,并為公司早期的全球人才和本土才俊制定結(jié)構(gòu)清晰的全球輪崗計(jì)劃,這樣有助于創(chuàng)建更具包容性和協(xié)作性的文化。

此外,首席執(zhí)行官和董事會(huì)最好組建本土顧問(wèn)委員會(huì)來(lái)應(yīng)對(duì)中國(guó)的業(yè)務(wù)。最近幾個(gè)西方品牌(比如NBA和奢侈品供應(yīng)商Coach)都因?yàn)榱?chǎng)問(wèn)題,被當(dāng)?shù)厣缃幻襟w嚴(yán)重抨擊,這值得我們借鑒。

其他國(guó)家:積極向中國(guó)學(xué)習(xí)

從市場(chǎng)角度分析,中國(guó)可以為世界其他國(guó)家提供很多東西,尤其是在創(chuàng)新商業(yè)模式、產(chǎn)品開(kāi)發(fā)理念和嘗試細(xì)分新部門(mén)和類(lèi)別等方面。

中國(guó)本土營(yíng)銷(xiāo)人員開(kāi)發(fā)產(chǎn)品的速度很快,而且抱著移動(dòng)優(yōu)先的心態(tài)。這里舉一個(gè)產(chǎn)品開(kāi)發(fā)的大膽例子,那就是雀巢的可剝皮香蕉冰淇淋。這一產(chǎn)品率先在中國(guó)市場(chǎng)開(kāi)發(fā),其概念隨后成功出口到其他地區(qū)。西方許多零售商正在積極學(xué)習(xí)借鑒淘寶和京東等中國(guó)本土電商先行者的全渠道架構(gòu)和實(shí)施模式。

由于中國(guó)的數(shù)據(jù)隱私要求相對(duì)溫和,加上數(shù)字創(chuàng)新的生態(tài)系統(tǒng)十分強(qiáng)大,所以公司可以先在中國(guó)試驗(yàn)新的數(shù)字商業(yè)模式,改進(jìn)完善后再推向全球。寶馬便將其初創(chuàng)車(chē)庫(kù)項(xiàng)目從德國(guó)慕尼黑投入中國(guó)實(shí)踐,以便在更先進(jìn)的生態(tài)系統(tǒng)中接觸電氣化和自動(dòng)化等新興創(chuàng)新技術(shù)。

從制造業(yè)的視角來(lái)看,中國(guó)是一個(gè)適合制造高端精密零件的地方,同時(shí)它也為多個(gè)行業(yè)的價(jià)值鏈零件提供了具有競(jìng)爭(zhēng)力的價(jià)格基準(zhǔn)。

值得注意的是,出于知識(shí)產(chǎn)權(quán)、技術(shù)或安全方面的考慮,并非所有在中國(guó)做的事情都可以直接或完全出口到其他地方。對(duì)于敏感的知識(shí)產(chǎn)權(quán)問(wèn)題,或許應(yīng)該探索雙重發(fā)展的可能性,采用中國(guó)加一戰(zhàn)略(即通過(guò)在越南等東南亞國(guó)家建立一個(gè)平行工廠,降低中國(guó)制造業(yè)務(wù)的風(fēng)險(xiǎn))。

引入中國(guó):用全球優(yōu)勢(shì)強(qiáng)化中國(guó)業(yè)務(wù)

市場(chǎng)和制造業(yè)視角將人們的注意力吸引到一個(gè)與環(huán)境、社會(huì)和公司治理能力相關(guān)的重要領(lǐng)域,這在西方跨國(guó)公司的運(yùn)營(yíng)中可能更為復(fù)雜??鐕?guó)公司可以借鑒全球的最佳實(shí)踐,并從中吸收環(huán)境、社會(huì)和公司治理方面的專(zhuān)業(yè)知識(shí),從而在這一領(lǐng)域迎頭趕上,壯大中國(guó)的業(yè)務(wù)。

這一點(diǎn)已經(jīng)被多次驗(yàn)證。舉個(gè)例子,西方的回收和可持續(xù)發(fā)展做法行之有效,而中國(guó)本土的包裝行業(yè)正從這方面的最佳實(shí)踐中汲取靈感,進(jìn)行類(lèi)似的試驗(yàn)。另外,中國(guó)正面臨人口老齡化和家庭債務(wù)水平上升的問(wèn)題,跨國(guó)公司可以將其他發(fā)達(dá)國(guó)家的經(jīng)驗(yàn)和成果帶到中國(guó),在當(dāng)?shù)剡M(jìn)行推廣。

中國(guó)還有一個(gè)地方可以向世界學(xué)習(xí),那就是知識(shí)產(chǎn)權(quán)的保護(hù)及相關(guān)措施。中國(guó)當(dāng)?shù)氐奶幚沓绦蚝椭卫砜蚣芸梢越梃b并引入世界其他地方的先進(jìn)做法,在保護(hù)知識(shí)產(chǎn)權(quán)的同時(shí)發(fā)展創(chuàng)新。

中國(guó)市場(chǎng)太過(guò)龐大和活躍,而且能夠提供許多重要利益,任何跨國(guó)公司的首席執(zhí)行官或董事會(huì)都無(wú)法忽視。他們需要信奉一個(gè)以商業(yè)為導(dǎo)向的框架,以便在這個(gè)復(fù)雜的世界中觀察和了解中國(guó),實(shí)現(xiàn)利益最大化。它應(yīng)該相對(duì)獨(dú)立于地緣政治氣候。用中國(guó)哲學(xué)家孫子的話來(lái)說(shuō),混亂中也存在機(jī)遇。(財(cái)富中文網(wǎng))

范史華是波士頓咨詢(xún)集團(tuán)的常務(wù)董事和高級(jí)合伙人,以及集團(tuán)旗下亨德森研究所的全球總監(jiān)。阿希爾·普里是波士頓咨詢(xún)集團(tuán)的合伙人兼董事。沙梅恩·普拉桑塔姆是中歐國(guó)際工商學(xué)院的副教務(wù)長(zhǎng)兼國(guó)際商務(wù)及戰(zhàn)略學(xué)教授。

譯者:秦維奇

西方跨國(guó)公司一直在努力應(yīng)對(duì)中美緊張的貿(mào)易關(guān)系所帶來(lái)的影響。盡管美國(guó)政府已經(jīng)換屆,但這兩個(gè)經(jīng)濟(jì)大國(guó)的貿(mào)易關(guān)系似乎不太可能在短期內(nèi)有巨大轉(zhuǎn)變。人們也越來(lái)越擔(dān)心這種緊張的關(guān)系可能波及中國(guó)的其他重要貿(mào)易伙伴,比如澳大利亞。

因此,全球大多數(shù)公司的首席執(zhí)行官和董事會(huì)成員都在思考一個(gè)問(wèn)題:在這樣一個(gè)“脫鉤”的世界,我們應(yīng)該如何去了解中國(guó)?

所有跨國(guó)公司都應(yīng)該在這件事情上校正觀點(diǎn),從而制定發(fā)展戰(zhàn)略和資本議程。這么做的話就需要具備以商業(yè)為導(dǎo)向的整體視角,因此我們想提出一個(gè)以中國(guó)為思量的戰(zhàn)略框架。我們將通過(guò)三個(gè)視角進(jìn)行剖析,從中提出見(jiàn)解并加以最大化利用。

市場(chǎng)視角:中國(guó)是增長(zhǎng)引擎

后新冠時(shí)代,中國(guó)是唯一復(fù)蘇的大型市場(chǎng),可以說(shuō)是當(dāng)今世界唯一的增長(zhǎng)引擎。世界上十個(gè)規(guī)模最大的購(gòu)物商場(chǎng),有三個(gè)在中國(guó);中國(guó)的啤酒消費(fèi)市場(chǎng)比美國(guó)和德國(guó)還大;疫情之前中國(guó)的奢侈品銷(xiāo)售份額占全球三分之一,疫情之后比例只會(huì)更大。另外在世界銀行發(fā)布的報(bào)告中,中國(guó)也是全球營(yíng)商環(huán)境改善幅度排行榜前十的經(jīng)濟(jì)體。

中國(guó)市場(chǎng)的體量太過(guò)龐大,顯然無(wú)法忽視,它可以給任何跨國(guó)公司帶來(lái)大幅增長(zhǎng)。

中國(guó)在商業(yè)模式創(chuàng)新和智能市場(chǎng)策略方面也處于世界領(lǐng)先地位。舉個(gè)例子,直播營(yíng)銷(xiāo)和關(guān)鍵意見(jiàn)消費(fèi)者(KOC)這些源自本土的市場(chǎng)營(yíng)銷(xiāo)和產(chǎn)品開(kāi)發(fā)新概念,就值得其他國(guó)家學(xué)習(xí)。電動(dòng)汽車(chē)產(chǎn)業(yè)及充電基礎(chǔ)設(shè)施的平臺(tái)合作是商業(yè)模式創(chuàng)新的另一例證,中國(guó)在這個(gè)領(lǐng)域也是遙遙領(lǐng)先。

科技視角:中國(guó)是數(shù)字化的全球力量

根據(jù)最近估計(jì),中國(guó)每年用于研究和開(kāi)發(fā)的花費(fèi)大約在5300億美元,過(guò)去20年里增長(zhǎng)了13倍,投入僅低于美國(guó)。中國(guó)在這方面持續(xù)投資,并把重點(diǎn)放在人工智能、數(shù)字化、太空探索和高端制造業(yè)等領(lǐng)域,已經(jīng)成為全球科技競(jìng)賽的有力競(jìng)爭(zhēng)者。

波士頓咨詢(xún)集團(tuán)和麻省理工學(xué)院發(fā)布的2020年度人工智能報(bào)告顯示,中國(guó)公司在人工智能應(yīng)用方面領(lǐng)先于西方同行,這是因?yàn)橹袊?guó)擁有龐大的數(shù)字生態(tài)系統(tǒng),而且它們也參與到相關(guān)的本地平臺(tái)當(dāng)中,因此得以迅速擴(kuò)大規(guī)模。

制造業(yè)視角:中國(guó)在供應(yīng)鏈中的角色演變

中國(guó)可以說(shuō)擁有世界上最多的訓(xùn)練有素的制造業(yè)勞動(dòng)力,工人數(shù)量超過(guò)1億,基礎(chǔ)設(shè)施也十分強(qiáng)大。中國(guó)政府還提高了工人工資,并制定優(yōu)化出口的政策目標(biāo)。對(duì)跨國(guó)公司來(lái)說(shuō),這些信號(hào)表明它們應(yīng)專(zhuān)注于利用中國(guó)的優(yōu)勢(shì),擴(kuò)大高端制造業(yè),同時(shí)將低端產(chǎn)品轉(zhuǎn)移到世界其他地區(qū)。有一個(gè)例子值得在此分享,三星在2019年底宣布了兩項(xiàng)重要聲明:一是關(guān)閉其在中國(guó)的最后一家手機(jī)組裝工廠,二是在中國(guó)本土額外投資80億美元用于制造先進(jìn)芯片。

從這三個(gè)視角出發(fā)對(duì)中國(guó)進(jìn)行全面思考,這是具有戰(zhàn)略意義的。接下來(lái)我們會(huì)分享三大模塊,幫助跨國(guó)公司將中國(guó)納入全球戰(zhàn)略架構(gòu),同時(shí)降低任何相關(guān)風(fēng)險(xiǎn)。

“在中國(guó),為中國(guó)”戰(zhàn)略:在中國(guó)實(shí)現(xiàn)中國(guó)化

就市場(chǎng)規(guī)模和增長(zhǎng)潛力而言,中國(guó)實(shí)在太過(guò)龐大和太過(guò)重要,不容忽視。從這一點(diǎn)來(lái)看,地緣政治“脫鉤”并不意味著退出中國(guó)。相反,跨國(guó)公司應(yīng)該加大力度,充分利用中國(guó)國(guó)內(nèi)市場(chǎng)的增長(zhǎng)潛力。從制造業(yè)的角度出發(fā),公司應(yīng)該保證能在需要的時(shí)候擴(kuò)展當(dāng)?shù)毓?yīng)鏈,并積極利用增值生產(chǎn),通過(guò)有效的方式滿足國(guó)內(nèi)需求。

跨國(guó)公司不得不更聰明一些,因?yàn)樗鼈儗⑴c日益數(shù)字化和快速擴(kuò)張的本土公司進(jìn)行更激烈的競(jìng)爭(zhēng)。本土團(tuán)隊(duì)需要接近市場(chǎng),了解最新的發(fā)展,并從中國(guó)涌現(xiàn)的創(chuàng)新商業(yè)模式中汲取靈感。它們需要在當(dāng)?shù)卮蛟煸O(shè)計(jì)中心,與本土的數(shù)字化公司合作,以跟上新發(fā)展的步伐,并更好地為需求不斷的本土消費(fèi)者提供獨(dú)有的解決方案。為了實(shí)現(xiàn)這一點(diǎn),跨國(guó)公司需要建立強(qiáng)大的本土團(tuán)隊(duì),提高自身實(shí)力。此外,其中國(guó)業(yè)務(wù)必須給人本土化的感覺(jué),并與消費(fèi)者和創(chuàng)新生態(tài)系統(tǒng)相聯(lián)系。

不過(guò)需要指出一點(diǎn),充分采納“在中國(guó),為中國(guó)”戰(zhàn)略也會(huì)面臨一系列難題。一個(gè)只有少數(shù)外籍人士的本土化團(tuán)隊(duì)可能會(huì)給公司的掌控、管理和一體化帶來(lái)挑戰(zhàn)。公司應(yīng)該派駐一位成熟老練的外籍領(lǐng)導(dǎo)者,善用其“主席和導(dǎo)師”的履歷,并為公司早期的全球人才和本土才俊制定結(jié)構(gòu)清晰的全球輪崗計(jì)劃,這樣有助于創(chuàng)建更具包容性和協(xié)作性的文化。

此外,首席執(zhí)行官和董事會(huì)最好組建本土顧問(wèn)委員會(huì)來(lái)應(yīng)對(duì)中國(guó)的業(yè)務(wù)。最近幾個(gè)西方品牌(比如NBA和奢侈品供應(yīng)商Coach)都因?yàn)榱?chǎng)問(wèn)題,被當(dāng)?shù)厣缃幻襟w嚴(yán)重抨擊,這值得我們借鑒。

其他國(guó)家:積極向中國(guó)學(xué)習(xí)

從市場(chǎng)角度分析,中國(guó)可以為世界其他國(guó)家提供很多東西,尤其是在創(chuàng)新商業(yè)模式、產(chǎn)品開(kāi)發(fā)理念和嘗試細(xì)分新部門(mén)和類(lèi)別等方面。

中國(guó)本土營(yíng)銷(xiāo)人員開(kāi)發(fā)產(chǎn)品的速度很快,而且抱著移動(dòng)優(yōu)先的心態(tài)。這里舉一個(gè)產(chǎn)品開(kāi)發(fā)的大膽例子,那就是雀巢的可剝皮香蕉冰淇淋。這一產(chǎn)品率先在中國(guó)市場(chǎng)開(kāi)發(fā),其概念隨后成功出口到其他地區(qū)。西方許多零售商正在積極學(xué)習(xí)借鑒淘寶和京東等中國(guó)本土電商先行者的全渠道架構(gòu)和實(shí)施模式。

由于中國(guó)的數(shù)據(jù)隱私要求相對(duì)溫和,加上數(shù)字創(chuàng)新的生態(tài)系統(tǒng)十分強(qiáng)大,所以公司可以先在中國(guó)試驗(yàn)新的數(shù)字商業(yè)模式,改進(jìn)完善后再推向全球。寶馬便將其初創(chuàng)車(chē)庫(kù)項(xiàng)目從德國(guó)慕尼黑投入中國(guó)實(shí)踐,以便在更先進(jìn)的生態(tài)系統(tǒng)中接觸電氣化和自動(dòng)化等新興創(chuàng)新技術(shù)。

從制造業(yè)的視角來(lái)看,中國(guó)是一個(gè)適合制造高端精密零件的地方,同時(shí)它也為多個(gè)行業(yè)的價(jià)值鏈零件提供了具有競(jìng)爭(zhēng)力的價(jià)格基準(zhǔn)。

值得注意的是,出于知識(shí)產(chǎn)權(quán)、技術(shù)或安全方面的考慮,并非所有在中國(guó)做的事情都可以直接或完全出口到其他地方。對(duì)于敏感的知識(shí)產(chǎn)權(quán)問(wèn)題,或許應(yīng)該探索雙重發(fā)展的可能性,采用中國(guó)加一戰(zhàn)略(即通過(guò)在越南等東南亞國(guó)家建立一個(gè)平行工廠,降低中國(guó)制造業(yè)務(wù)的風(fēng)險(xiǎn))。

引入中國(guó):用全球優(yōu)勢(shì)強(qiáng)化中國(guó)業(yè)務(wù)

市場(chǎng)和制造業(yè)視角將人們的注意力吸引到一個(gè)與環(huán)境、社會(huì)和公司治理能力相關(guān)的重要領(lǐng)域,這在西方跨國(guó)公司的運(yùn)營(yíng)中可能更為復(fù)雜??鐕?guó)公司可以借鑒全球的最佳實(shí)踐,并從中吸收環(huán)境、社會(huì)和公司治理方面的專(zhuān)業(yè)知識(shí),從而在這一領(lǐng)域迎頭趕上,壯大中國(guó)的業(yè)務(wù)。

這一點(diǎn)已經(jīng)被多次驗(yàn)證。舉個(gè)例子,西方的回收和可持續(xù)發(fā)展做法行之有效,而中國(guó)本土的包裝行業(yè)正從這方面的最佳實(shí)踐中汲取靈感,進(jìn)行類(lèi)似的試驗(yàn)。另外,中國(guó)正面臨人口老齡化和家庭債務(wù)水平上升的問(wèn)題,跨國(guó)公司可以將其他發(fā)達(dá)國(guó)家的經(jīng)驗(yàn)和成果帶到中國(guó),在當(dāng)?shù)剡M(jìn)行推廣。

中國(guó)還有一個(gè)地方可以向世界學(xué)習(xí),那就是知識(shí)產(chǎn)權(quán)的保護(hù)及相關(guān)措施。中國(guó)當(dāng)?shù)氐奶幚沓绦蚝椭卫砜蚣芸梢越梃b并引入世界其他地方的先進(jìn)做法,在保護(hù)知識(shí)產(chǎn)權(quán)的同時(shí)發(fā)展創(chuàng)新。

中國(guó)市場(chǎng)太過(guò)龐大和活躍,而且能夠提供許多重要利益,任何跨國(guó)公司的首席執(zhí)行官或董事會(huì)都無(wú)法忽視。他們需要信奉一個(gè)以商業(yè)為導(dǎo)向的框架,以便在這個(gè)復(fù)雜的世界中觀察和了解中國(guó),實(shí)現(xiàn)利益最大化。它應(yīng)該相對(duì)獨(dú)立于地緣政治氣候。用中國(guó)哲學(xué)家孫子的話來(lái)說(shuō),混亂中也存在機(jī)遇。(財(cái)富中文網(wǎng))

范史華是波士頓咨詢(xún)集團(tuán)的常務(wù)董事和高級(jí)合伙人,以及集團(tuán)旗下亨德森研究所的全球總監(jiān)。阿希爾·普里是波士頓咨詢(xún)集團(tuán)的合伙人兼董事。沙梅恩·普拉桑塔姆是中歐國(guó)際工商學(xué)院的副教務(wù)長(zhǎng)兼國(guó)際商務(wù)及戰(zhàn)略學(xué)教授。

譯者:秦維奇

Western multinationals (MNCs) have been grappling with the fallout from ongoing trade tensions between China and the U.S. Notwithstanding a change of administration in the U.S., it appears unlikely there will be a rapid near-term reset in relations between these economic powers. There is also a growing concern that this tension could start involving other large trade partners of China, such as Australia.

As a result, there is one critical question on the minds of most global CEOs and board members: How do we make sense of China within the context of a world that some assert is “decoupling”—that is, a world where other industrialized nations seek to reduce their dependence on China for geopolitical reasons?

Getting a calibrated view on this topic is very important for the strategic and capital agenda of any global firm. Since this requires a holistic business-oriented perspective, we would like to present a strategic framework for thinking about China. We’ll use three lenses and share ideas on how best to effectively leverage insights from those lenses.

The market lens: China as a growth engine

Post COVID-19, China is the only sizable market that has bounced back—and arguably one of the only growth engines for the world today. China hosts three out of the world’s top 10 shopping malls; has a larger beer consumption market than the U.S. or Germany, and accounted pre-COVID for one-third of the global sales of luxury goods, a ratio that has only accelerated post-COVID. It is also on the World Bank list of top 10 economies showing improvement across multiple areas for ease of doing business.

Clearly, China is too large of a market to ignore, and it promises to be an excellent growth destination for any multinational.

China is also leading the world in terms of business model innovations and smart go-to-market strategies. For example, in marketing and product development, livestreaming for sales and KOC (key opinion customers) are examples of novel concepts developed locally that other countries can learn from. Platform-based collaborations in the electric-vehicle industry and related charging infrastructure are another example of business model innovation where China is far ahead of the rest of the world.

The technology lens: China as a global force in digitalization

Based on recent estimates, China spends about $530 billion per annum on research and development, which represents a 13-fold increase over the past two decades and puts the nation only slightly shy of the U.S. This sustained investment has positioned China as a serious contender in the global technology race, with artificial intelligence, digitalization, space exploration, and high-end manufacturing as some of the core themes playing out.

A 2020 report on A.I. by Boston Consulting Group and MIT shows that Chinese companies are leading in A.I. adoption compared to Western firms, due to presence of a large digital ecosystem and their participation in relevant local platforms that allow them to scale rapidly.

The manufacturing lens: China’s evolving supply-chain role

China has arguably the world’s largest trained manufacturing workforce, with over 100 million workers and a robust infrastructure. Rising wages and the stated policy objective by the government of optimizing China’s exports are some of the signals for MNCs that they should focus on leveraging China for more high-end manufacturing, while moving the lower-end products to other parts of the world. It is worth sharing an example here of Samsung making two significant announcements at the end of 2019: one related to the closure of its last handset assembling factory in China and the other an additional investment of $8 billion toward advanced chip manufacturing locally in China.

Thinking of China from a holistic perspective, looking through these three lenses, has strategic implications. Here, we share three building blocks for incorporating China within a company’s global strategic construct, along with ideas for mitigating any related risks.

China-for-China strategy: become Chinese in China

China is simply too big and important in terms of its market size and growth potential to ignore. From this perspective, geopolitical “decoupling” does not translate into withdrawing from China. Rather, MNCs should double down on their plans to tap into the growth potential of the Chinese domestic market. From a manufacturing perspective, it is critical to ensure that local supply chains are scalable, and that they actively leverage value-added production to meet domestic demand in an efficient way.

Global firms will have to work smarter, given that they’ll face tougher competition from local companies that are increasingly getting digitized and scaling rapidly. Local teams will need to be close to the market and its latest developments, to draw inspirations from innovative business models sprouting in China. Local design centers and collaboration with digital natives will have to be forged to keep pace with new developments, the better to offer unique solutions to an ever-demanding local consumer. To enable this, MNCs will need to build empowered local teams and capabilities. Additionally, the China operations must feel “l(fā)ocal” and be connected to the consumer pulse and to the innovation ecosystem.

It is, however, worth mentioning that doubling down on China-for-China strategy comes with its own set of challenges. A very local team with limited expats potentially poses challenges from a control, governance, and integration perspective. Posting a mature and seasoned expat leader, with a “chairman and guide” type of profile, coupled with a structured global rotation program for early-stage global and local talent can help create a more inclusive and collaborative culture.

Also, to allow for a dispassionate view on the market and an appreciation of the latest “cultural-sensitivity” climate, it is advisable that the CEO and board appoint a local advisory board for their Chinese operations. It is worth learning from recent cases wherein several Western brands (such as the National Basketball Association and luxury-goods provider Coach) faced serious backlash on local social media for taking unpopular positions on sensitive topics.

China for the rest of the world: actively learning from China

When viewed through the market lens, China has a lot to offer to the rest of the world, especially in the areas of innovative business models, ideas on product development, and opportunities to experiment with newer segments and categories.

Local marketers in China develop products quickly and with a mobile-first mindset. One example of bold product development is Nestlé’s peelable banana ice cream. The product was developed in the China market, and the concept was successfully exported to other geographies. Many Western retailers are now actively studying and learning from the omni-channel constructs and fulfillment models of local e-commerce pioneers like Taobao and JD.com.

With its relatively mild data privacy requirements and a robust ecosystem for digital innovation, it may be easier to experiment with new digital business models in China before rolling out more refined versions globally. As an example, BMW took its Munich-based Startup Garage program to China in order to gain exposure to new innovative technologies (e.g., electrification and automation) from a more advanced local ecosystem.

From a manufacturing lens, China offers a proven location for building high-end quality precision components, as well as a source of competitive price benchmarks for components across the value chain of multiple industries.

It is worth noting that not everything that is done in China can be exported directly or entirely to other locations, for intellectual property, technology, or security reasons. For sensitive I.P., it may be worthwhile exploring dual development, leveraging China alongside a China Plus One strategy (that is, de-risking manufacturing operations in China by having a parallel based in another Southeast Asian country like Vietnam).

Take-to-China: bringing global strengths to your China operations

The market and manufacturing lenses draw attention to a very important area of ESG capabilities, which are likely to be more sophisticated in multinationals’ Western operations. Expertise in ESG from global best practices can support China’s operations as they catch up in this area.

We see multiple pieces of evidence of this playing out. For example, the local packaging industry in China is taking inspiration from proven Western best practices on recycling and sustainability to experiment with similar initiatives. And as China confronts an aging demographic and rising household debt levels, MNCs can bring lessons learned and products from other developed geographies for launching locally.

Another aspect where China can learn from the world is on IP protection and related measures. Some of the best practices from the rest of the world can be embedded in the local processes and governance frameworks, to allow for innovation to flourish while keeping the IP protected.

***

China is too large and dynamic of a market, with too many significant benefits to offer, for any global company’s CEO or board to ignore. CEOs need to embrace a business-oriented framework for viewing, making sense of and leveraging China in this complex world, one that should be relevant independent of the geopolitical climate. In the words of Chinese philosopher Sun Tzu: “In the midst of chaos, there is also opportunity.”

Fran?ois Candelon is a managing director and senior partner at BCG, and global director of the BCG Henderson Institute. Akhil Puri is a partner & director at BCG. Shameen Prashantham is associate dean (MBA) and professor of international business and strategy at China Europe International Business School.

財(cái)富中文網(wǎng)所刊載內(nèi)容之知識(shí)產(chǎn)權(quán)為財(cái)富媒體知識(shí)產(chǎn)權(quán)有限公司及/或相關(guān)權(quán)利人專(zhuān)屬所有或持有。未經(jīng)許可,禁止進(jìn)行轉(zhuǎn)載、摘編、復(fù)制及建立鏡像等任何使用。
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