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美國(guó)人不再那么偏好遠(yuǎn)程辦公,但轉(zhuǎn)變的原因并非是免費(fèi)午餐

SASHA ROGELBERG
2024-04-11

有更多上班族表示更支持混合辦公,比例超過(guò)了完全遠(yuǎn)程辦公,這是自疫情暴發(fā)以來(lái)首次出現(xiàn)這種情況。

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經(jīng)過(guò)幾年純遠(yuǎn)程辦公之后,美國(guó)上班族開(kāi)始適應(yīng)在辦公室辦公。圖片來(lái)源:GETTY IMAGES

經(jīng)過(guò)幾年遠(yuǎn)程辦公之后,雇主們嘗試了各種方法,試圖讓員工重回辦公室,包括威脅員工必須重回辦公室才能有晉升的機(jī)會(huì),或者在距離工位幾步之遙的地方放置啤酒等。

但員工卻并不認(rèn)同這些做法,他們說(shuō)公司突然強(qiáng)制要求員工重回辦公室是“背叛”,他們認(rèn)為在被允許居家辦公這么長(zhǎng)時(shí)間之后,恢復(fù)現(xiàn)場(chǎng)辦公室是不合理的。但Morning Consult本月的一份報(bào)告發(fā)現(xiàn),要求遠(yuǎn)程辦公的憤怒呼聲出現(xiàn)了逐漸平息的跡象。

有更多上班族表示更支持混合辦公,比例超過(guò)了完全遠(yuǎn)程辦公,這是自疫情暴發(fā)以來(lái)首次出現(xiàn)這種情況。在1月進(jìn)行的該項(xiàng)調(diào)查發(fā)現(xiàn),在約6,625位美國(guó)成年人(其中3,389人目前有工作)中,有23%表示更支持遠(yuǎn)程完成大部分工作,相比之下在2023年該比例為27%。有29%的受訪者表示更支持混合辦公,一年前這個(gè)比例為25%。傾向于大部分時(shí)間現(xiàn)場(chǎng)辦公的上班族比例(46%)沒(méi)有變化。

Morning Consult發(fā)現(xiàn),混合辦公現(xiàn)在不僅變得對(duì)上班族具有吸引力,還讓他們的工作效率更高。遠(yuǎn)程辦公和現(xiàn)場(chǎng)辦公的上班族以及所有有工作的美國(guó)人的員工敬業(yè)度均有所下降,只有混合辦公上班族表示過(guò)去一年更敬業(yè),員工敬業(yè)度提高了4%,達(dá)到92%。

員工對(duì)混合辦公的態(tài)度出現(xiàn)積極轉(zhuǎn)變,正值美國(guó)的工作文化迎來(lái)了轉(zhuǎn)折點(diǎn)。隨著時(shí)間的推移,遠(yuǎn)程辦公機(jī)會(huì)正在發(fā)生變化。截至今年2月,只有11.5%的辦公室工作支持完全遠(yuǎn)程辦公。據(jù)英國(guó)電信公司Ringover統(tǒng)計(jì),這個(gè)比例遠(yuǎn)低于2020年疫情期間的超過(guò)61%。隨著職場(chǎng)環(huán)境的變化,上班族對(duì)于遠(yuǎn)程辦公的感受也在發(fā)生變化。

Morning Consult行業(yè)分析總監(jiān)和報(bào)告的作者艾米·何對(duì)《財(cái)富》雜志表示:“四年前,公司和上班族都在激烈討論遠(yuǎn)程辦公如何代表了未來(lái)趨勢(shì)。但四年后,他們的立場(chǎng)正在發(fā)生一些變化。”

態(tài)度的改變并非源于福利

但艾米·何認(rèn)為,雖然雇主提供了重回辦公室的額外補(bǔ)助,以吸引員工現(xiàn)場(chǎng)辦公,但這并非促使上班族改變立場(chǎng)的驅(qū)動(dòng)因素。

她說(shuō)道:“免費(fèi)午餐和晚餐確實(shí)有吸引力,但與恢復(fù)現(xiàn)場(chǎng)辦公的實(shí)際成本和更重要的固定成本相比,這些福利的成本更低。”

上班族更關(guān)心雇主解決兒童托管和通勤問(wèn)題,在Morning Consult的調(diào)查中有55%的受訪者表示,雇主報(bào)銷(xiāo)兒童托管成本是他們決定現(xiàn)場(chǎng)辦公的可能或決定因素。團(tuán)隊(duì)共用午餐和與同事一起工作,是排名最低的促使上班族重回辦公室的驅(qū)動(dòng)因素,但分別有50%和42%的受訪者依舊表示,它們可能或確實(shí)對(duì)現(xiàn)場(chǎng)辦公至關(guān)重要。

事實(shí)上,上班族更感興趣的是用金錢(qián)衡量。斯坦福大學(xué)(Stanford)經(jīng)濟(jì)學(xué)教授尼古拉斯·布魯姆在去年八月對(duì)《華爾街日?qǐng)?bào)》表示,職場(chǎng)靈活性的價(jià)值相當(dāng)于加薪8%。過(guò)去十年,主要由于通脹的影響,日托成本上漲了36%,而疫情期間的生育高峰使這個(gè)統(tǒng)計(jì)數(shù)據(jù)變得日益令人擔(dān)憂。與疫情之前相比,由于上班族搬到遠(yuǎn)離辦公室的地方居住,每年的通勤成本增長(zhǎng)了超過(guò)2,000美元,通勤時(shí)間延長(zhǎng)了39個(gè)小時(shí),因此雇主更難開(kāi)出能令員工滿意的條件。

那么,上班族為什么愿意克服這些障礙?艾米·何認(rèn)為,原因并不是福利或晉升這些因素。據(jù)就業(yè)服務(wù)平臺(tái)Resume Builder統(tǒng)計(jì),有90%的公司計(jì)劃要求某些崗位的員工到2024年底前重回辦公室,因此上班族實(shí)際上別無(wú)選擇,許多人不得不停止抗拒這種變化。

她表示,重回辦公室并不像聽(tīng)起來(lái)那么糟糕。隨著上班族重回辦公室,即使他們最開(kāi)始并不情愿,但他們意識(shí)到靈活性可以有不同的形式。靈活性可能意味著比完全居家辦公更方便在下班后去健身房,或者養(yǎng)成新習(xí)慣。

她說(shuō)道:“人們普遍有很強(qiáng)的適應(yīng)能力?!保ㄘ?cái)富中文網(wǎng))

翻譯:劉進(jìn)龍

審校:汪皓

經(jīng)過(guò)幾年遠(yuǎn)程辦公之后,雇主們嘗試了各種方法,試圖讓員工重回辦公室,包括威脅員工必須重回辦公室才能有晉升的機(jī)會(huì),或者在距離工位幾步之遙的地方放置啤酒等。

但員工卻并不認(rèn)同這些做法,他們說(shuō)公司突然強(qiáng)制要求員工重回辦公室是“背叛”,他們認(rèn)為在被允許居家辦公這么長(zhǎng)時(shí)間之后,恢復(fù)現(xiàn)場(chǎng)辦公室是不合理的。但Morning Consult本月的一份報(bào)告發(fā)現(xiàn),要求遠(yuǎn)程辦公的憤怒呼聲出現(xiàn)了逐漸平息的跡象。

有更多上班族表示更支持混合辦公,比例超過(guò)了完全遠(yuǎn)程辦公,這是自疫情暴發(fā)以來(lái)首次出現(xiàn)這種情況。在1月進(jìn)行的該項(xiàng)調(diào)查發(fā)現(xiàn),在約6,625位美國(guó)成年人(其中3,389人目前有工作)中,有23%表示更支持遠(yuǎn)程完成大部分工作,相比之下在2023年該比例為27%。有29%的受訪者表示更支持混合辦公,一年前這個(gè)比例為25%。傾向于大部分時(shí)間現(xiàn)場(chǎng)辦公的上班族比例(46%)沒(méi)有變化。

Morning Consult發(fā)現(xiàn),混合辦公現(xiàn)在不僅變得對(duì)上班族具有吸引力,還讓他們的工作效率更高。遠(yuǎn)程辦公和現(xiàn)場(chǎng)辦公的上班族以及所有有工作的美國(guó)人的員工敬業(yè)度均有所下降,只有混合辦公上班族表示過(guò)去一年更敬業(yè),員工敬業(yè)度提高了4%,達(dá)到92%。

員工對(duì)混合辦公的態(tài)度出現(xiàn)積極轉(zhuǎn)變,正值美國(guó)的工作文化迎來(lái)了轉(zhuǎn)折點(diǎn)。隨著時(shí)間的推移,遠(yuǎn)程辦公機(jī)會(huì)正在發(fā)生變化。截至今年2月,只有11.5%的辦公室工作支持完全遠(yuǎn)程辦公。據(jù)英國(guó)電信公司Ringover統(tǒng)計(jì),這個(gè)比例遠(yuǎn)低于2020年疫情期間的超過(guò)61%。隨著職場(chǎng)環(huán)境的變化,上班族對(duì)于遠(yuǎn)程辦公的感受也在發(fā)生變化。

Morning Consult行業(yè)分析總監(jiān)和報(bào)告的作者艾米·何對(duì)《財(cái)富》雜志表示:“四年前,公司和上班族都在激烈討論遠(yuǎn)程辦公如何代表了未來(lái)趨勢(shì)。但四年后,他們的立場(chǎng)正在發(fā)生一些變化?!?/p>

態(tài)度的改變并非源于福利

但艾米·何認(rèn)為,雖然雇主提供了重回辦公室的額外補(bǔ)助,以吸引員工現(xiàn)場(chǎng)辦公,但這并非促使上班族改變立場(chǎng)的驅(qū)動(dòng)因素。

她說(shuō)道:“免費(fèi)午餐和晚餐確實(shí)有吸引力,但與恢復(fù)現(xiàn)場(chǎng)辦公的實(shí)際成本和更重要的固定成本相比,這些福利的成本更低?!?/p>

上班族更關(guān)心雇主解決兒童托管和通勤問(wèn)題,在Morning Consult的調(diào)查中有55%的受訪者表示,雇主報(bào)銷(xiāo)兒童托管成本是他們決定現(xiàn)場(chǎng)辦公的可能或決定因素。團(tuán)隊(duì)共用午餐和與同事一起工作,是排名最低的促使上班族重回辦公室的驅(qū)動(dòng)因素,但分別有50%和42%的受訪者依舊表示,它們可能或確實(shí)對(duì)現(xiàn)場(chǎng)辦公至關(guān)重要。

事實(shí)上,上班族更感興趣的是用金錢(qián)衡量。斯坦福大學(xué)(Stanford)經(jīng)濟(jì)學(xué)教授尼古拉斯·布魯姆在去年八月對(duì)《華爾街日?qǐng)?bào)》表示,職場(chǎng)靈活性的價(jià)值相當(dāng)于加薪8%。過(guò)去十年,主要由于通脹的影響,日托成本上漲了36%,而疫情期間的生育高峰使這個(gè)統(tǒng)計(jì)數(shù)據(jù)變得日益令人擔(dān)憂。與疫情之前相比,由于上班族搬到遠(yuǎn)離辦公室的地方居住,每年的通勤成本增長(zhǎng)了超過(guò)2,000美元,通勤時(shí)間延長(zhǎng)了39個(gè)小時(shí),因此雇主更難開(kāi)出能令員工滿意的條件。

那么,上班族為什么愿意克服這些障礙?艾米·何認(rèn)為,原因并不是福利或晉升這些因素。據(jù)就業(yè)服務(wù)平臺(tái)Resume Builder統(tǒng)計(jì),有90%的公司計(jì)劃要求某些崗位的員工到2024年底前重回辦公室,因此上班族實(shí)際上別無(wú)選擇,許多人不得不停止抗拒這種變化。

她表示,重回辦公室并不像聽(tīng)起來(lái)那么糟糕。隨著上班族重回辦公室,即使他們最開(kāi)始并不情愿,但他們意識(shí)到靈活性可以有不同的形式。靈活性可能意味著比完全居家辦公更方便在下班后去健身房,或者養(yǎng)成新習(xí)慣。

她說(shuō)道:“人們普遍有很強(qiáng)的適應(yīng)能力?!保ㄘ?cái)富中文網(wǎng))

翻譯:劉進(jìn)龍

審校:汪皓

Employers have tried a throw-spaghetti-at-a-wall approach to get their workers back in the office after years of remote work, from threatening to withhold promotions unless employees show up to the office to putting beers on tap only steps away from cubicles.

These pleas have not always been well-received by employees, who have called sudden return-to-office mandates “betrayals,” saying it is unreasonable to go back to in-person work after being allowed to work at home for so long. But the angry calls for a remote-work rebellion are showing signs of quieting, a Morning Consult report from this month found.

For the first time since the pandemic began, more workers are saying they prefer hybrid work to working completely remote. The survey, conducted in January, found that among 6,625 U.S. adults—3,389 of whom were employed—23% said they would prefer to do most of their work remotely, compared to 27% who responded the same way in 2023. Meanwhile, 29% reported they preferred hybrid work, up from 25% the year before. The number of employees who preferred to work in person most of the time (46%) did not change.

Not only is hybrid work now an appealing prospect for employees, but it makes them better workers, Morning Consult found. While employee engagement fell among both remote and in-person workers—as well as employed Americans as a whole—hybrid workers were the only cohort to report greater engagement over last year, with a 4% uptick to 92%.

The positive attitudes toward hybrid work come amid a turning point for work culture in the U.S. Remote work opportunities are changing with the times. As of February, only 11.5% of office jobs were fully remote. That’s down from over 61% in pandemic-era 2020, according to British telecom firm Ringover. And as the work landscape shifts, so, too, are employees’ feelings toward it.

“Four years ago, companies and workers were breathlessly talking about how remote work was the future,” Amy He, Morning Consult’s head of industry analysis and report author, told Fortune. “Now, four years later, companies and workers are kind of switching their tune a little bit.”

Superficial perks aren’t cutting it

But according to He, while employers are offering back-to-work perks to lure their workers into the office, it’s not necessarily the driving factor in employees’ change of heart.

“Getting free lunches and dinners—it’s nice, but it’s also smaller compared to the actual bigger costs and more importantly, the immovable costs, that come with having to go back to the office,” she said.

Employees are more concerned with employers addressing childcare and commuting, with 55% of respondents to Morning Consult’s survey saying that an employer paying for childcare was probably or definitely a factor in deciding to work in person more. Team lunches and working alongside colleagues were the lowest-ranked motivators for returning to the office, though 50% and 42% of respondents, respectively, still said they were probably or definitely important to in-person work.

Indeed, workers are more interested in letting money talk. Stanford economics professor Nicholas Bloom told the?Wall Street Journal in August that workplace flexibility was worth the equivalent of an 8% pay raise. Largely thanks to inflation, day care costs have risen 36% in the past decade, a statistic of growing concern thanks to the COVID baby boom. Commuting is over $2,000 more expensive and takes 39 hours longer per year than it did before the pandemic as workers moved farther away from the office, making it harder for employers to sweeten the pot for their employees.

So why are workers willing to surmount these obstacles? The reason is a lot less sexy than perks or promotions, He argued. With 90% of companies planning to ask employees to return to the office in some capacity by the end of 2024, according to Resume Builder, workers just don’t really have a choice in the matter—many have just stopped resisting the change.

It’s not as bad as it sounds, He said. As workers return to the office, even if reluctantly at first, they’re realizing that flexibility can take different forms. Maybe it means an easier commute to the gym after work or forming new habits that are actually better than working entirely from home.

“People in general are pretty adaptable,” she said.

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