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白領(lǐng)經(jīng)濟(jì)的“風(fēng)向標(biāo)”——“幽靈工作”正在增多

彭博社
2024-09-12

第二季度,咨詢業(yè)的“幽靈工作”比例從兩年前的26%上升至31%。

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圖片來源:Getty Images

求職的咨詢師愈發(fā)可能是在追逐“幽靈工作”機(jī)會(huì)。招聘平臺Greenhouse的數(shù)據(jù)顯示,現(xiàn)在打著招聘咨詢師的廣告卻沒有真實(shí)招聘活動(dòng)的職位(也稱為“幽靈工作”)創(chuàng)下了兩年來的新高。

雖然金融和科技領(lǐng)域的“幽靈工作”有所減少,但作為白領(lǐng)經(jīng)濟(jì)風(fēng)向標(biāo)的咨詢行業(yè)的“幽靈工作”卻在第二季度上升至31%,高于兩年前的26%,遠(yuǎn)高于整個(gè)就業(yè)市場的普遍水平。

在這個(gè)歷來都是最優(yōu)秀、最聰明的人才擁有眾多雇主可供選擇的行業(yè),如此的轉(zhuǎn)變讓很多求職者感到沮喪。咨詢師們也抱怨過招聘人員“玩失蹤”的經(jīng)歷,與此相關(guān)的一種現(xiàn)象是招聘人員在招聘和面試過程中終止所有溝通且不做任何解釋。

米歇爾·倫茨(Michelle Lentz)最近剛被一家小型咨詢公司裁員,如今正在找工作,她表示:”這種經(jīng)歷太糟糕了?!眰惔恼f,她最近多次經(jīng)歷招聘人員“玩失蹤”——有時(shí)候根本沒有任何回復(fù),還有些時(shí)候進(jìn)入了面試流程,招聘人員卻突然消失了。

她說:“我不介意收到自動(dòng)回復(fù)的拒信,相比其他,更喜歡這樣的了結(jié)方式?!?/p>

客戶對傳統(tǒng)咨詢服務(wù)的需求下降,導(dǎo)致埃森哲(Accenture Plc)、安永(Ernst & Young)和麥肯錫(McKinsey & Co)等公司裁員和招聘放緩。圍繞美國總統(tǒng)大選的不確定性以及對經(jīng)濟(jì)衰退迫在眉睫的擔(dān)憂,也使市場降溫,而就在兩年前,該市場待遇豐厚的就業(yè)機(jī)會(huì)還相當(dāng)多。

根據(jù)行業(yè)研究機(jī)構(gòu)Source Global Research的數(shù)據(jù),去年美國咨詢市場增速從上一年的14%降至5.2%,近半數(shù)聘用咨詢顧問的公司表示他們在縮減、推遲或取消項(xiàng)目。該研究機(jī)構(gòu)預(yù)測今年的增速約為6%。

招聘放緩

Greenhouse公司的客戶平均每月發(fā)布約22.5萬個(gè)職位,該公司的聯(lián)合創(chuàng)始人兼總裁喬恩·斯特羅斯(Jon Stross)說:"當(dāng)經(jīng)濟(jì)火爆時(shí),你必須更好地對待求職者,更快地做出決定。當(dāng)情況逆轉(zhuǎn),求職者太多時(shí),決策速度就會(huì)減慢。招聘人員可以等待最完美的人選,因此他們對求職者的態(tài)度就會(huì)變差,卻不受懲罰。”

在一個(gè)深受咨詢師歡迎的Reddit論壇上,有人抱怨稱自己申請了500多個(gè)職位,但一無所獲。另一個(gè)人說,許多職位“已經(jīng)關(guān)閉或擱置”,以至于他們對工作“不再挑挑揀揀”。

行業(yè)通訊Recruiting Brainfood的編輯李宏(Hung Lee,音譯)表示,在當(dāng)前招聘放緩的情況下,太多的求職者讓招聘方應(yīng)接不暇。李宏說,造成幽靈工作的其他原因還包括,比如有的崗位空缺其實(shí)已經(jīng)被填補(bǔ),但企業(yè)沒有在網(wǎng)上撤掉招聘信息,還有的情況是突然招聘凍結(jié),或是外部招聘機(jī)構(gòu)貼出的招聘信息重復(fù)。

他說:"這些不是虛假廣告,只是代表真實(shí)職位的副本。花大力氣創(chuàng)造一個(gè)虛假職位是不值得的?!?/p>

薪資縮水

不僅是失業(yè)的咨詢師求職艱難,就連那些有工作的人也面臨著工資增長放緩的局面。

據(jù)商業(yè)智庫世界大型企業(yè)聯(lián)合會(huì)(Conference Board)稱,該行業(yè)的薪資漲幅預(yù)計(jì)將連續(xù)第三年下降。這項(xiàng)針對薪酬經(jīng)理的調(diào)查發(fā)現(xiàn),明年咨詢行業(yè)的平均薪資預(yù)算將僅增長3.85%,比今年略有下降,比2023年近5%的增幅低了整整一個(gè)多百分點(diǎn)。

人工智能是造成咨詢業(yè)就業(yè)市場不確定性的部分原因。企業(yè)正在探索新技術(shù),可能不再需要顧問提供的全面服務(wù)。

世界大型企業(yè)聯(lián)合會(huì)美國人力資本中心負(fù)責(zé)人戴安娜·斯科特(Diana Scott)表示:“隨著新人工智能技術(shù)的出現(xiàn),企業(yè)的需求也在發(fā)生變化,規(guī)模更小、更靈活的機(jī)構(gòu)已經(jīng)占據(jù)了主導(dǎo)地位。咨詢行業(yè)如今正在面臨顛覆。”(財(cái)富中文網(wǎng))

譯者:中慧言-王芳

求職的咨詢師愈發(fā)可能是在追逐“幽靈工作”機(jī)會(huì)。招聘平臺Greenhouse的數(shù)據(jù)顯示,現(xiàn)在打著招聘咨詢師的廣告卻沒有真實(shí)招聘活動(dòng)的職位(也稱為“幽靈工作”)創(chuàng)下了兩年來的新高。

雖然金融和科技領(lǐng)域的“幽靈工作”有所減少,但作為白領(lǐng)經(jīng)濟(jì)風(fēng)向標(biāo)的咨詢行業(yè)的“幽靈工作”卻在第二季度上升至31%,高于兩年前的26%,遠(yuǎn)高于整個(gè)就業(yè)市場的普遍水平。

在這個(gè)歷來都是最優(yōu)秀、最聰明的人才擁有眾多雇主可供選擇的行業(yè),如此的轉(zhuǎn)變讓很多求職者感到沮喪。咨詢師們也抱怨過招聘人員“玩失蹤”的經(jīng)歷,與此相關(guān)的一種現(xiàn)象是招聘人員在招聘和面試過程中終止所有溝通且不做任何解釋。

米歇爾·倫茨(Michelle Lentz)最近剛被一家小型咨詢公司裁員,如今正在找工作,她表示:”這種經(jīng)歷太糟糕了?!眰惔恼f,她最近多次經(jīng)歷招聘人員“玩失蹤”——有時(shí)候根本沒有任何回復(fù),還有些時(shí)候進(jìn)入了面試流程,招聘人員卻突然消失了。

她說:“我不介意收到自動(dòng)回復(fù)的拒信,相比其他,更喜歡這樣的了結(jié)方式?!?/p>

客戶對傳統(tǒng)咨詢服務(wù)的需求下降,導(dǎo)致埃森哲(Accenture Plc)、安永(Ernst & Young)和麥肯錫(McKinsey & Co)等公司裁員和招聘放緩。圍繞美國總統(tǒng)大選的不確定性以及對經(jīng)濟(jì)衰退迫在眉睫的擔(dān)憂,也使市場降溫,而就在兩年前,該市場待遇豐厚的就業(yè)機(jī)會(huì)還相當(dāng)多。

根據(jù)行業(yè)研究機(jī)構(gòu)Source Global Research的數(shù)據(jù),去年美國咨詢市場增速從上一年的14%降至5.2%,近半數(shù)聘用咨詢顧問的公司表示他們在縮減、推遲或取消項(xiàng)目。該研究機(jī)構(gòu)預(yù)測今年的增速約為6%。

招聘放緩

Greenhouse公司的客戶平均每月發(fā)布約22.5萬個(gè)職位,該公司的聯(lián)合創(chuàng)始人兼總裁喬恩·斯特羅斯(Jon Stross)說:"當(dāng)經(jīng)濟(jì)火爆時(shí),你必須更好地對待求職者,更快地做出決定。當(dāng)情況逆轉(zhuǎn),求職者太多時(shí),決策速度就會(huì)減慢。招聘人員可以等待最完美的人選,因此他們對求職者的態(tài)度就會(huì)變差,卻不受懲罰?!?/p>

在一個(gè)深受咨詢師歡迎的Reddit論壇上,有人抱怨稱自己申請了500多個(gè)職位,但一無所獲。另一個(gè)人說,許多職位“已經(jīng)關(guān)閉或擱置”,以至于他們對工作“不再挑挑揀揀”。

行業(yè)通訊Recruiting Brainfood的編輯李宏(Hung Lee,音譯)表示,在當(dāng)前招聘放緩的情況下,太多的求職者讓招聘方應(yīng)接不暇。李宏說,造成幽靈工作的其他原因還包括,比如有的崗位空缺其實(shí)已經(jīng)被填補(bǔ),但企業(yè)沒有在網(wǎng)上撤掉招聘信息,還有的情況是突然招聘凍結(jié),或是外部招聘機(jī)構(gòu)貼出的招聘信息重復(fù)。

他說:"這些不是虛假廣告,只是代表真實(shí)職位的副本?;ù罅鈩?chuàng)造一個(gè)虛假職位是不值得的?!?/p>

薪資縮水

不僅是失業(yè)的咨詢師求職艱難,就連那些有工作的人也面臨著工資增長放緩的局面。

據(jù)商業(yè)智庫世界大型企業(yè)聯(lián)合會(huì)(Conference Board)稱,該行業(yè)的薪資漲幅預(yù)計(jì)將連續(xù)第三年下降。這項(xiàng)針對薪酬經(jīng)理的調(diào)查發(fā)現(xiàn),明年咨詢行業(yè)的平均薪資預(yù)算將僅增長3.85%,比今年略有下降,比2023年近5%的增幅低了整整一個(gè)多百分點(diǎn)。

人工智能是造成咨詢業(yè)就業(yè)市場不確定性的部分原因。企業(yè)正在探索新技術(shù),可能不再需要顧問提供的全面服務(wù)。

世界大型企業(yè)聯(lián)合會(huì)美國人力資本中心負(fù)責(zé)人戴安娜·斯科特(Diana Scott)表示:“隨著新人工智能技術(shù)的出現(xiàn),企業(yè)的需求也在發(fā)生變化,規(guī)模更小、更靈活的機(jī)構(gòu)已經(jīng)占據(jù)了主導(dǎo)地位。咨詢行業(yè)如今正在面臨顛覆?!保ㄘ?cái)富中文網(wǎng))

譯者:中慧言-王芳

Consultants seeking work are increasingly likely to be chasing ghosts. Job listings for consulting roles with no hiring activity, also known as “ghost jobs,” hit a two-year high, according to data from hiring platform Greenhouse.

While ghost jobs have declined in finance and technology, those in consulting — a bellwether for the white-collar economy — rose to 31% in the second quarter, up from 26% two years ago and well above the prevalence across the broader job market.

The shift is creating a lot of frustrated jobseekers in an industry where the best and brightest historically have had their choice of employers. Consultants have also bemoaned the experience of getting ghosted, a related phenomenon where the recruiter ends all communication during a hiring and interview process without any explanation.

“It can be so awful,” said Michelle Lentz, who’s on the job market after a recent layoff from a boutique consulting firm. Lentz said she has been ghosted multiple times recently — sometimes not hearing back at all, and other times getting to the interview process, only for the recruiter to go silent.

“I don’t care for automated rejection letters, but would prefer that, just to have closure,” she said.

Ebbing demand for traditional consulting services has prompted job cuts and slower hiring at firms like Accenture Plc, Ernst & Young and McKinsey & Co. Uncertainty around the US presidential election and renewed concerns about a looming recession have also cooled a market where lucrative jobs were plentiful just two years ago.

Growth in the US consulting market slowed last year to 5.2%, according to Source Global Research, an industry researcher, down from 14% the previous year, as nearly half of firms that use consultants said they were scaling back, deferring or canceling projects. The researcher forecasts growth of about 6% this year.

Slower Hiring

“When the economy is hot, you have to treat job candidates better and make decisions faster,” said Jon Stross, co-founder and president of Greenhouse, whose customers post an average of about 225,000 jobs a month. “When it flips and there are way too many candidates, it slows down decision making. Recruiters can wait for that perfect person, so they treat people worse and get away with it.”

On a Reddit board popular among consultants, one person complained about applying for more than 500 jobs without finding anything. Another said many roles “have gotten closed or put on hold,” so much so that they’re “no longer being picky.”

Such behavior can be a result of recruiters getting overwhelmed by applicants in today’s slower hiring market, according to Hung Lee, the editor at Recruiting Brainfood, an industry newsletter. Other causes of ghost jobs, Lee has said, include job listings that remain online long after the position has been filled, a sudden hiring freeze, or when an external recruitment agency posts a duplicate of a job that’s already been advertised by the employer.

“They’re not fake ads, just clones representing a real job,” he said. “The effort to create a fake job is not worth the cost to do so.”

Shrinking Salaries

It’s not just job-hunting consultants whose lives are getting tougher, those who are currently employed are also seeing slowing wage growth.

The industry’s salary increases are projected to decline for the third straight year, according to the Conference Board, a business think tank. The survey of compensation managers found that average salary budgets in consulting are set to rise just 3.85% next year, a tick down from this year and more than a full percentage point below the nearly 5% boost in 2023.

Artificial intelligence is driving some of the uncertainty in the consulting job market. Businesses are exploring the new technologies and might not need the full services consultants have to offer anymore.

“With the advent of new AI technology, what companies need is changing, and smaller, more nimble agencies have taken hold,” said Diana Scott, US Human Capital Center leader at the Conference Board. “The consulting industry is being disrupted now.”

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