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專(zhuān)欄 - 向Anne提問(wèn)

招聘秘笈:不拘一格降人才

Anne Fisher 2011年11月08日

Anne Fisher為《財(cái)富》雜志《向Anne提問(wèn)》的專(zhuān)欄作者,這個(gè)職場(chǎng)專(zhuān)欄始于1996年,幫助讀者適應(yīng)經(jīng)濟(jì)的興衰起落、行業(yè)轉(zhuǎn)換,以及工作中面臨的各種困惑。
如今,大部分公司都在為招聘合適的員工而犯難。最近出版的一本新書(shū)卻認(rèn)為:職場(chǎng)上不缺乏人才,缺乏的是發(fā)現(xiàn)人才的眼睛。只有打破常規(guī),才能慧眼識(shí)英才。

????回首過(guò)去,我們發(fā)現(xiàn),最嚴(yán)重的錯(cuò)誤往往也是最不可思議的錯(cuò)誤。例如,四家不同的圖書(shū)出版商都曾拒絕出版J?K?羅琳哈里波特系列小說(shuō)的第一部。當(dāng)時(shí),所有人都覺(jué)得,一個(gè)少年巫師和他的朋友們的冒險(xiǎn)故事根本不值得支付5,000美元的預(yù)付款。現(xiàn)在看來(lái),當(dāng)時(shí)的人們真是太沒(méi)眼光了!

????普利策獎(jiǎng)得主、華爾街日?qǐng)?bào)(The Wall Street Journal)編輯,也是本文這本新書(shū)的作者喬治?安德斯宣稱(chēng), 大部分公司總是犯相似的錯(cuò)誤。在他的新書(shū)《稀有的發(fā)現(xiàn):搶占先機(jī),鎖定人才》 (The Rare Find: Spotting Exceptional Talent Before Everyone Else)中,安德斯為讀者分析了最成功的企業(yè)挑選“千里馬”的秘訣。

????的確有這樣一群人:他們將自己包裝得光鮮亮麗,但實(shí)際表現(xiàn)卻差強(qiáng)人意。對(duì)于曾經(jīng)和這樣的人人共事的人來(lái)說(shuō),安德斯所闡述的觀點(diǎn)也許并無(wú)新意。

????安德斯說(shuō),相對(duì)于一味死板地根據(jù)各種證書(shū)來(lái)評(píng)判求職者,招聘經(jīng)理應(yīng)該將重點(diǎn)放在真正的崗位需求上,更多關(guān)注從業(yè)經(jīng)歷坎坷的求職簡(jiǎn)歷。

????有些人的簡(jiǎn)歷表明求職者“曾一度徘徊在成功與失敗之間”,他寫(xiě)道。這樣的人往往“在特定的環(huán)境下可以超常發(fā)揮,而此時(shí),他們的優(yōu)點(diǎn)會(huì)將缺點(diǎn)完全掩蓋?!?/p>

????讓我們看看Facebook工程師埃文?普利斯特里的傳奇故事。他輟學(xué)以前曾三次調(diào)換所修專(zhuān)業(yè),后來(lái)又到位于緬因州波特蘭市的一家小公司從事初級(jí)網(wǎng)頁(yè)設(shè)計(jì)工作。直到2007年,他偶然看到Facebook發(fā)布在互聯(lián)網(wǎng)上的一個(gè)程序難題。普利斯特里提出的解決方法堪稱(chēng)絕妙,F(xiàn)acebook為此向他伸出了橄欖枝——提供免費(fèi)機(jī)票,邀請(qǐng)他飛往帕洛阿爾托參加面試。最終,他憑借高超的技術(shù)征服了所有人。

????Facebook最終聘請(qǐng)了他,后來(lái)發(fā)生的事則是另一段佳話:普利斯特里帶領(lǐng)程序員團(tuán)隊(duì)實(shí)現(xiàn)了Facebook網(wǎng)站架構(gòu)的提速,使用戶能更加方便地添加游戲、地圖等應(yīng)用程序。

????有一次,一小部分用戶無(wú)法正常使用Facebook網(wǎng)站,原因是一個(gè)功能界定不清且過(guò)時(shí)的安全程序阻礙了網(wǎng)站的正常運(yùn)行;而唯一公開(kāi)的可用指南居然是用丹麥語(yǔ)編寫(xiě)的。但對(duì)于普利斯特里來(lái)說(shuō),這根本不是問(wèn)題!他居然和一位同事通宵突擊丹麥語(yǔ),掌握了諸如foutmelding(錯(cuò)誤的)和beveilaging(安全)這類(lèi)術(shù)語(yǔ),最終將問(wèn)題成功化解。

????重點(diǎn)在于:如果招聘經(jīng)理只關(guān)注普利斯特里平淡無(wú)奇的簡(jiǎn)歷,他恐怕永遠(yuǎn)也沒(méi)有機(jī)會(huì)邁入Facebook的大門(mén)。

????本書(shū)囊括的案例來(lái)源非常豐富,包括美國(guó)聯(lián)邦調(diào)查局(FBI),美國(guó)國(guó)家籃球協(xié)會(huì)(NBA)和通用電氣(GE),也有來(lái)自安然公司的反面教材。對(duì)受挫于使用傳統(tǒng)方法無(wú)法挖掘到意外之“才”的招聘經(jīng)理們來(lái)說(shuō),這些實(shí)例將會(huì)發(fā)人深省。《稀有的發(fā)現(xiàn)》一書(shū)本身就是一個(gè)“稀有的發(fā)現(xiàn)”:一本能給讀者帶來(lái)閱讀樂(lè)趣的商業(yè)著作。

????譯者:富來(lái)細(xì)特\汪皓

????In retrospect, the biggest blunders often seem inexplicable. Four different book publishers, for instance, passed on J.K. Rowling's first Harry Potter novel. A weird story about the adventures of a juvenile wizard and his friends just didn't seem worth a $5,000 advance. Oops.

????According to author George Anders, a Pulitzer Prize-winning editor at The Wall Street Journal, most big companies make comparable mistakes all the time. For a new book, The Rare Find: Spotting Exceptional Talent Before Everyone Else, Anders set out to analyze how some of the most successful enterprises choose extraordinary new hires.

????What he found will come as no surprise to anyone who has worked with someone who looked good on paper but turned out to be less than stellar in action.

????Instead of insisting on a rigid set of credentials, Anders says, hiring managers ought to focus on what the job really requires and give a fair shot to candidates whose resumes may be what Anders calls "jagged," or full of ups and downs.

????Someone whose background "appears to teeter on the edge between success and failure," he writes, can do "spectacular work in the right settings, where their strengths dramatically outweigh their flaws."

????Consider, for example, legendary Facebook engineer Evan Priestley. He had changed his college major three times before dropping out altogether, and was working as a low-level web designer at a small firm in Portland, Me., when, in 2007, he happened to come across a programming puzzle that Facebook had put out over the Internet. Priestley's solution was so elegant that Facebook flew him to Palo Alto for an interview, where he impressed everyone with his skills.

????Facebook hired him, and the rest is legend: Priestley led a team of programmers that sped up Facebook's infrastructure and made it easier to add games, maps, and other applications.

????At one point, Facebook's site stopped working for a small group of users who, it turned out, were hampered by an obscure, out-of-date security program. The only publicly available manual was written in Danish. No problem! Priestley and a coworker stayed up all night learning enough Danish -- mastering terms like foutmelding and beveilaging -- to untangle the trouble.

????The point: If hiring managers had considered only Priestley's lackluster resume, he'd never have gotten a foot in the door.

????Drawing on other case studies from organizations as diverse as the FBI, the National Basketball Association, General Electric (GE), and (a cautionary tale) Enron, this is thought-provoking stuff for anybody who's frustrated with trying to find exceptional talent using the same, tired old methods. The Rare Find is also a rare find in itself: A business book that is actually fun to read.

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