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專欄 - 向Anne提問

度假式會(huì)議籌備秘訣

Anne Fisher 2011年12月23日

Anne Fisher為《財(cái)富》雜志《向Anne提問》的專欄作者,這個(gè)職場(chǎng)專欄始于1996年,幫助讀者適應(yīng)經(jīng)濟(jì)的興衰起落、行業(yè)轉(zhuǎn)換,以及工作中面臨的各種困惑。
CEO里奇?莫蘭說:不論是團(tuán)隊(duì)信任游戲“向后倒”,還是其他老套的安排,都統(tǒng)統(tǒng)忘掉吧——給人們有時(shí)間,充分感受當(dāng)?shù)仫L(fēng)土人情,同時(shí)確保會(huì)議日程切合實(shí)際才是最重要的事情。

????親愛的安妮:我覺得“好人難做”的說法真的有道理。我曾經(jīng)花六周時(shí)間籌備辦公室的節(jié)日派對(duì),結(jié)果深受大家好評(píng),所以這次老板讓我接著負(fù)責(zé)安排明年2月中旬為期三天的管理層集體外出休假計(jì)劃。休假地點(diǎn)已經(jīng)預(yù)定,是在加勒比海島的一個(gè)度假村。但是日程安排還是白紙一張,需要我來確定。

????我從來沒有負(fù)責(zé)過類似的事情,完全不知道如何著手。但是我希望把這次休假辦得與眾不同,給與會(huì)者留下深刻的印象。您和您的讀者可以給我提供些建議嗎?——斯密提

????親愛的斯密提:里奇?莫蘭一定可以給幫到你。里奇?莫蘭曾擔(dān)任埃森哲咨詢公司(Accenture)顧問,同時(shí)也是硅谷的風(fēng)險(xiǎn)投資老手,現(xiàn)任咨詢與招聘公司Accretive Solutions(總部位于芝加歌)CEO。

????此外,莫蘭還曾寫過一系列指南,幫助讀者以聰明、隨性的方式在職場(chǎng)上獲得成功,其中包括《備忘錄≠現(xiàn)實(shí)》(Never Confuse a Memo With Reality)和《不要懼怕黃色便簽》(Fear No Yellow Stickies)。莫蘭的新書《罪惡與CEO:高管成敗啟示錄改變你的職業(yè)生涯》(Sins and CEOs: Lessons from Leaders and Losers That Will Change Your Career)中有一章內(nèi)容你可能會(huì)感興趣。這章的標(biāo)題是“羅馬火光熊熊,但我們并不在場(chǎng)”。

????“與人們普遍的觀點(diǎn)相反,集體外出休假實(shí)際上是一件累人的工作,”莫蘭指出?!笆紫?,你無處藏身。獨(dú)霸發(fā)言時(shí)間,人們會(huì)覺得你處心積慮想往上爬。置身事外又會(huì)讓人覺得你已經(jīng)有了外心?!?/p>

????努力實(shí)現(xiàn)兩者之間的平衡,同時(shí)還得完成工作,這會(huì)讓人倍感壓力。莫蘭參加很多次度假式的團(tuán)隊(duì)活動(dòng),有些美妙無比,有些效果平平,所以她建議,一定要在日程安排中加入真正的休息時(shí)間,讓每個(gè)人都有機(jī)會(huì)減壓。

????“別把窗戶關(guān)上,”他說。“如果完全沒空游泳、打高爾夫,成天關(guān)在黑乎乎的房間里,還有什么必要跑到風(fēng)景宜人的地方去?”他發(fā)現(xiàn),完全沒有休閑時(shí)間會(huì)滋生怨恨情緒,徹底毀掉整個(gè)集體活動(dòng)。

????莫蘭認(rèn)識(shí)一家位于舊金山的金融公司,他們?cè)谝粋€(gè)高級(jí)滑雪勝地召開了一次重要的年度長期規(guī)劃大會(huì),但是與會(huì)者根本沒有滑雪的時(shí)間?!肮靖嬷c會(huì)者,他們可以在上午七點(diǎn)到九點(diǎn)之間,或下午五點(diǎn)之后滑雪,”莫蘭說?!安恍业氖?,滑雪纜車的開放時(shí)間是上午九點(diǎn)到下午五點(diǎn)?!边@使得與會(huì)者“整個(gè)會(huì)議期間都悶悶不樂,導(dǎo)致會(huì)議無果而終”。一定要避免這種情況。

????以下是莫蘭提供的幾點(diǎn)建議,可能會(huì)對(duì)你有所幫助:

????? “人們都希望能從會(huì)議中學(xué)到些東西,要么是了解如何制訂有效的方案,要么是了解市場(chǎng)的變化趨勢(shì),”莫蘭指出。所以“要邀請(qǐng)能夠寓教于樂的發(fā)言人參加會(huì)議,并盡量使會(huì)議時(shí)間縮短。”

????Dear Annie: I guess it is true that no good deed goes unpunished, because our office holiday party -- which took me six weeks to organize -- was such a hit that now my boss has put me in charge of a three-day management retreat scheduled for mid-February. The location, a resort on a Caribbean island, has been booked, but so far the agenda is a blank sheet of paper, which is up to me to fill.

????I've never been responsible for planning one of these before, so I really don't know what I'm doing, but I'd like this meeting to be unique and memorable, and as productive as possible. Can you and your readers give me any pointers? — Smitty

????Dear Smitty: Richard Moran sure can. A former Accenture (ACN) consultant and longtime Silicon Valley venture capitalist, Moran is CEO of Accretive Solutions, a Chicago-based consulting and recruiting firm.

????He's also the author of a string of smart and irreverent guides to success in business, including Never Confuse a Memo With Reality and Fear No Yellow Stickies. His new book, Sins and CEOs: Lessons from Leaders and Losers That Will Change Your Career, contains a chapter that might interest you. It's entitled "Rome Is Burning and We're Off-site."

????"Contrary to popular belief, retreats are really hard work for all who attend," Moran says. "Foremost, there's nowhere to hide. Anyone who monopolizes the airtime is assumed to be jockeying for a promotion. Anyone who doesn't participate is assumed to have checked out."

????Trying to strike the right balance and still get some work done tends to stress people out, so Moran -- a veteran of many great and not-so-great off-sites -- recommends giving everyone a chance to decompress by building some genuine downtime into the schedule.

????"Don't close the windows," he says. "Why go someplace beautiful if there is no time for the pool or golf, and people are locked in dark rooms from 8 a.m. to 8 p.m.?" A total lack of leisure breeds resentment, he observes, and that can torpedo the whole event.

????One San Francisco financial company he knows of held a crucial annual long-range planning meeting at an exclusive ski resort, and then gave people no chance to ski. "The attendees were instructed that they could ski between 7 and 9 a.m. or after 5," Moran says. "Unfortunately, the ski lifts opened at 9 and stopped running at 5." That made people "so grouchy the entire time that nothing was accomplished." Avoid that.

????Some more of Moran's tips you might find useful:

????? "People want to learn at meetings, whether it's how to construct an effective plan or understand market dynamics," Moran says. So "bring in speakers who can teach and entertain at the same time, and keep the sessions short."

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