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專欄 - 人間煙火

自我意識(shí):提高領(lǐng)導(dǎo)情商的關(guān)鍵

查大偉 2014年09月26日

查大偉(David Chard)是一位領(lǐng)導(dǎo)力培養(yǎng)顧問,在亞太地區(qū)擁有30年的從業(yè)經(jīng)驗(yàn)。作為聯(lián)心管理顧問有限公司(EngagingMinds)的創(chuàng)始人,他全身心致力于通過領(lǐng)導(dǎo)力和領(lǐng)導(dǎo)策略實(shí)現(xiàn)個(gè)人和組織向敬業(yè)型轉(zhuǎn)變。他普通話流利,經(jīng)常來往中國。他的聯(lián)系方式是:info@engagingminds.biz
在過去,一位領(lǐng)導(dǎo)者可能僅憑智商和專業(yè)技能就可以應(yīng)付管理。而在當(dāng)今日趨復(fù)雜的世界,人們對(duì)領(lǐng)導(dǎo)者的標(biāo)準(zhǔn)也水漲船高;如果想要贏得別人的尊重,領(lǐng)導(dǎo)者就需要不斷提高自己的情商。

????“如果你沒有足夠的情商,沒有自我意識(shí),不能克服負(fù)面情緒,沒有同理心也沒有良好的人際關(guān)系,那么,無論你的智商多高,你都不會(huì)取得多么大的成就。”

????——丹尼爾?戈?duì)柭?/p>

????“決定你能否從事某一行業(yè)的主要因素是智商。但是,在你入行之后,決定你能否成功的更重要因素是情商。這是因?yàn)?,你的工作表現(xiàn)取決于你如何處理工作關(guān)系,而如何處理工作關(guān)系取決于情商?!?/p>

????——丹尼爾?戈?duì)柭?/p>

????根據(jù)最近一項(xiàng)對(duì)斯坦福商學(xué)院顧問委員會(huì)(Stanford Graduate School of Business Advisory Council)成員的調(diào)查,75人均將自我意識(shí)列為成功領(lǐng)導(dǎo)者最為重要的一項(xiàng)能力。作為領(lǐng)導(dǎo)者,需要了解自己的脾性,揚(yáng)長避短。自我意識(shí)關(guān)系到分辨自身特有的習(xí)性,而領(lǐng)導(dǎo)者往往將這種特性視為理所當(dāng)然,可實(shí)際上只是特例。

????自我意識(shí)對(duì)于領(lǐng)導(dǎo)者尤為關(guān)鍵,也是情商權(quán)威專家丹尼爾?戈?duì)柭┦空J(rèn)定的情商的五大維度之一。在過去,一位領(lǐng)導(dǎo)者可能僅憑智商和專業(yè)技能就可以應(yīng)付管理。而在當(dāng)今日趨復(fù)雜的世界,人們對(duì)領(lǐng)導(dǎo)者的標(biāo)準(zhǔn)也水漲船高;如果想要贏得別人的尊重,領(lǐng)導(dǎo)者就需要不斷提高自己的情商。

????如果你以前對(duì)所謂的“情商”不甚了解,那么我強(qiáng)烈建議你閱讀本文,因?yàn)檫@對(duì)你將非常重要!

????戈?duì)柭J(rèn)定的情商的五個(gè)維度為:

????1. 自我意識(shí):也就是對(duì)自身的了解

????2. 自我調(diào)節(jié):控制自己的行為和情緒

????3. 自我激勵(lì):知曉什么能夠和不能激勵(lì)自己

????4. 同理心:能對(duì)別人的心態(tài)感同身受并認(rèn)同別人的努力

????5. 社交能力:能在任何情況下與他人達(dá)成默契

????我們認(rèn)為,在科爾曼認(rèn)定的五大維度中,自我意識(shí)是萬能之鑰,另外四種最終均取決于自我意識(shí)。

????“If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.

????Daniel Goleman

????“IQ is a major factor in deciding which profession you can get into. But once you are in that field, emotional intelligence emerges as a much stronger predictor of who will be most successful, because it is how we handle ourselves in our relationships that determines how well we do once we are in a given job.”

????Daniel Goleman

????A recent survey of 75 members of the Stanford Graduate School of Business Advisory Council rated self-awareness as the most important capability for leaders to develop. Executives need to know where their natural inclinations lie in order to boost them or compensate for them. Self-awareness is about identifying their own personal idiosyncrasies — the characteristics that executives take to be the norm-- but actually represent the exception.

????Self-awareness is indeed very important for leaders, and is one of the five dimensions of “Emotional Intelligence” identified by Dr. Daniel Goleman, a leading expert on the subject of “EQ.” In the old days, perhaps a person in a position of responsibility could survive solely on the basis of their “IQ” and professional expertise. But in the complex world we now live in, where people have increasingly higher standards for those they follow, leaders are expected to continuously develop their EQ if they are to earn the respect of others.

????Never heard of “Emotional Intelligence or “EQ?” Then I suggest that this article is going to be important for you!

????Goleman’s 5 Dimensions of Emotional Intelligence include:

????1. Self-awareness: literally ‘knowing yourself’

????2. Self-regulation: managing yourself and your moods

????3. Motivation: knowing what motivates you and what does not

????4. Empathy: the ability to experience others as legitimate and valuable and identify with their struggles

????5. Social skills: the ability to build rapport with others, whenever needed

????We claim that Self Awareness is the ‘master key’ to Emotional Intelligence and that the other four of Goleman’s EQ elements all ultimately link back to Self-Awareness.

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