體面離職的藝術(shù)
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????親愛的安妮：我喜歡我的工作，我也剛剛獲得升職，但現(xiàn)在我碰到了一個(gè)難題。過(guò)去三年里，我一直試圖加入我非常心儀的公司，但卻未能如愿。但現(xiàn)在那家公司給了我一個(gè)無(wú)法拒絕的工作機(jī)會(huì)。我知道現(xiàn)在的老板會(huì)生氣，但我不能失去這個(gè)機(jī)會(huì)。如何知會(huì)公司我的離職，對(duì)于這個(gè)問(wèn)題，你有什么建議嗎？ — 炙手可熱 ????親愛的“炙手可熱”：確實(shí)，剛剛獲得升職就離開是有點(diǎn)尷尬。但是，除非你的雇用合同有專門的規(guī)定，“每個(gè)人都可以‘自由轉(zhuǎn)會(huì)’。”波士頓高管培訓(xùn)與新職介紹公司埃塞克斯事務(wù)所（Essex Partners）的合伙人霍華德?塞德爾指出。“公司常常解雇員工，反過(guò)來(lái)員工也可以自由離職。盡管按照自己的最高利益行事，無(wú)需為此抱歉?！?/p> ????話雖如此，你還是得小心處理離職這件事。在“起飛”之前，我為你準(zhǔn)備了一個(gè)“登機(jī)”（departure有登機(jī)和離職兩個(gè)意思——譯注）清單： ????光明正大。“第一個(gè)應(yīng)該知道你離職的人是你的頂頭上司，”塞德爾說(shuō)。“而且要面談?！彼⒁獾?，當(dāng)人們擔(dān)心離職的消息引起的反應(yīng)時(shí)，“就不敢出頭露面，而是用電話、短信或者電郵知會(huì)對(duì)方。千萬(wàn)別那么干?！?/p> ????只有兩個(gè)可能的例外，他說(shuō)：“如果你一直就遠(yuǎn)程辦公，很少見到老板；或者老板的日程安排太緊，你擔(dān)心可能幾周都看不到他或她，這時(shí)可以考慮電郵。但一定要盡可能地試圖跟進(jìn)，安排會(huì)面?！睍?huì)面的時(shí)候，“注意語(yǔ)調(diào)。無(wú)需自我辯護(hù)或者道歉，但也不要趾高氣揚(yáng)。只要平靜地陳述事實(shí)就好?！?/p> ????“直奔主題，”招聘公司W(wǎng)inter, Wyman的紐約市會(huì)計(jì)與金融分部的合伙人喬納森?馬佐奇建議。“就像撕去創(chuàng)可貼那樣干脆?！?/p> ????馬佐奇建議寫一封簡(jiǎn)短的正式辭職信，內(nèi)容包括你預(yù)期的最后工作日，然后在會(huì)面時(shí)帶上一式兩份：“請(qǐng)你的老板簽署兩份辭職信，你自己保留一份?！睘槭裁催@么做？“比如說(shuō)你正參與一個(gè)長(zhǎng)期計(jì)劃，你的離職可能導(dǎo)致公司賠錢，”馬佐奇假設(shè)說(shuō)?！肮纠镉腥讼雸?bào)復(fù)你，就告訴推薦核實(shí)人你是被炒掉的。有了這封簽名辭職信，你就能證明你是自愿離職。” ????回絕挽留。馬佐奇認(rèn)為，在你這種情況下，“公司通常會(huì)給你加薪，希望你留下，即使會(huì)引起連鎖反應(yīng)。因?yàn)槿绻畔⑿孤?，其他人也?huì)要求加薪?！彼M(jìn)一步說(shuō)，從你的觀點(diǎn)來(lái)看這也不是什么好事，老板本來(lái)就因?yàn)槟愦蛩汶x開而感到不快，“如果他們費(fèi)盡力氣想要挽留你，最后還是遭到拒絕，那只會(huì)讓人更加生氣?！?/p> ????他說(shuō)，為了防止這樣的不快，你就要“斬釘截鐵地表達(dá)你離開的意愿。簡(jiǎn)短地解釋另一個(gè)工作對(duì)你的吸引力，比如那是你心儀已久的工作，而且是不抱希望時(shí)的喜從天降，此外還有某些機(jī)會(huì)是你現(xiàn)在的工作所無(wú)法提供的?！?/p> ????你不必明確透露下家是誰(shuí)，馬佐奇建議：“有些人確實(shí)會(huì)聯(lián)系在你新東家的熟人，說(shuō)你的壞話，目的就是為了報(bào)復(fù)你。這種事不常見，但也時(shí)有發(fā)生?！蹦呐掠幸稽c(diǎn)點(diǎn)可能，也不要給任何人機(jī)會(huì)。 ????做好交接班。即使新東家想要你馬上上班，“你也不要對(duì)交接過(guò)程草草了事，”馬佐奇警告說(shuō)?！澳阋苍S得在晚上和周末加班加點(diǎn)，才能確保不會(huì)讓你現(xiàn)在的公司陷入困境，但這樣辛苦勞碌的幾個(gè)星期會(huì)是值得的，因?yàn)樗宫F(xiàn)了你忠于職守的品質(zhì)?！?/p> ????職場(chǎng)中會(huì)有這樣的趣事：如果你在某個(gè)行業(yè)呆了數(shù)十年，甚至有時(shí)候你完全跳出這個(gè)行業(yè)，你還是會(huì)一次又一次地碰到同樣的人，而你也無(wú)法預(yù)知將來(lái)誰(shuí)會(huì)是你職業(yè)道路上的貴人。所以離開的時(shí)候，盡最大努力做到不傷害任何人?！疤嗟娜酥活櫦焙鸷鸬仉x開，”馬佐奇說(shuō)?！八麄兺ǔ６紩?huì)后悔?！?/p> |
????Dear Annie: I like my job, and I just got a promotion, but I have a dilemma. For the past three years, I've been trying to get a foot in the door at my dream company, without success -- until now. The company has contacted me with an offer that I really feel I cannot turn down. I know my bosses where I work now won't like it, but I can't let this opportunity pass me by. Do you have any advice on how I should break the news that I'm quitting? — In Demand ????Dear I.D.: No doubt about it, leaving right after a promotion is awkward. But, unless you have an employment contract that says otherwise, "everybody's a free agent," notes Howard Seidel, a partner at Boston-based executive coaching and outplacement firm Essex Partners. "Companies terminate employees all the time, and the flip side is that people are free to quit. You absolutely should not feel bad about doing what's in your own best interests." ????That said, however, you'd be wise to handle your exit with care. Before you take off, here's a pre-departure checklist: ????Be direct. "The first person to find out you're leaving should be your immediate boss," Seidel says. "And have this conversation in person." When people are nervous about how their news will be received, he observes, "it's tempting to hide behind technology and call or send a text or an email. Don't." ????Two possible exceptions, he says: "If you always work remotely anyway and rarely see your boss, or if your boss's calendar is so packed that you're afraid you might not get in to see him or her for weeks, then maybe an email is okay -- but try to follow it up with an in-person meeting if you possibly can." Then, when you get there, "watch your tone. Don't be defensive or apologetic, but don't be defiant either. Just calmly state the facts." ????"Get right to the point," advises Jonathan Mazzocchi, a partner in the New York City accounting and finance division of staffing and recruiting firm Winter, Wyman. "It's like ripping off a Band Aid." ????Mazzocchi recommends writing a brief formal letter of resignation that includes when you expect your last day will be, and bringing two copies to this meeting: "Ask your boss to sign both copies, and you keep one." Why? "Let's say you're in the middle of a long project and your leaving will cost the company money," Mazzocchi hypothesizes. "Someone at the company may try to make trouble for you by telling reference checkers you were fired. With the signed letter, you have proof you left voluntarily." ????Fend off a counteroffer. Mazzocchi says that, in situations like yours, "companies most often will offer you more money to stay -- even though it's a slippery slope for them, because if word gets out, other people will want the same deal." From your point of view, he adds, the trouble is that bosses who are already dismayed because you're leaving will be even more so "if they jump through hoops to make you a counteroffer and you still turn it down. That really does upset people." ????The way to prevent that debacle, he says, is to "be very definite about your intention to leave. Explain briefly what appeals to you about the other job offer, including the fact that it's your dream job and fell into your lap when you weren't actively looking, and it comes with certain opportunities that aren't available in the position you have now." ????You don't have to say which company you're going to, Mazzocchi adds: "There are actually people who will call someone they know at the new company and badmouth you, just to be vindictive. It isn't common, but it happens." If that seems at all likely, don't give anyone the chance. ????Help hand over the reins to your successor. Even if your new employer wants you to start right away, "don't give short shrift to this transition process," Mazzocchi warns. "You may have to work nights and weekends to ensure that you don't leave your current employer in the lurch, but it's worth a few hectic weeks of extra effort, because it shows them you care." ????Funny thing about a career: Especially if you stay in the same industry for decades, and sometimes even if you don't, you tend to run into many of the same people over and over again, and you never know who will be important to your progress later on. So do your best not to trample on anyone's toes as you make for the exit. "Too many people just run out the door," says Mazzocchi. "They usually regret it later." |
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