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專欄 - 向Anne提問

自由職業(yè)者怎樣避免白干活

Anne Fisher 2013年04月03日

Anne Fisher為《財(cái)富》雜志《向Anne提問》的專欄作者,這個職場專欄始于1996年,幫助讀者適應(yīng)經(jīng)濟(jì)的興衰起落、行業(yè)轉(zhuǎn)換,以及工作中面臨的各種困惑。
自由職業(yè)者獲得了更多的自主權(quán),但是每月到點(diǎn)拿錢的日子就別指望了。有時候,你按時完成并交付了工作,但卻沒有收到付款支票。怎么辦?試試行家為你介紹的六個方法。

????親愛的安妮:2011年的公司重組撤掉了我所在的部門,我也因此丟掉了飯碗。我決定自謀職業(yè),做一名自由職業(yè)者,提供網(wǎng)頁設(shè)計(jì)和SEO咨詢服務(wù)。這種工作模式很不錯,但是有一個大問題。很多時候,客戶對我的工作非常滿意,一切都進(jìn)展得很順利。但是在最后結(jié)賬時,我卻得一等再等。有些時候,盡管我反復(fù)委婉地提醒對方,但有些活我最終還是沒能拿到報(bào)酬。

????我能通過朋友和朋友的朋友獲得大多數(shù)工作,這一點(diǎn)非常幸運(yùn)。所以,我不想把事情弄糟。(例如,我真的不想把任何人告上法庭。)但是,和所有人一樣,我需要支付各類賬單??偸菗?dān)心付款時間以及能否付款,這幾乎把我逼瘋了。這是自由職業(yè)者面臨的普遍問題嗎?還是我哪些地方做錯了?對此您有什么好的建議嗎?—— B.B.

????親愛的B.B.:我很遺憾的告訴你,你所面臨的窘境并不罕見。最近在紐約州開展的一項(xiàng)針對自由職業(yè)者的調(diào)查發(fā)現(xiàn),有31.6萬名(約35%)受訪者在上一年度經(jīng)歷過至少一次付款延遲,約21.4萬名(14%)受訪者曾經(jīng)遇到一個或多個客戶沒有付款。僅紐約州一年的工資損失總額就超過30億美元。

????位于布魯克林的自由職業(yè)者聯(lián)盟(Freelancers Union)是一家為自由職業(yè)者提供醫(yī)療保險和其他資源的非盈利性協(xié)會。聯(lián)盟創(chuàng)始人和運(yùn)營人薩拉?霍洛維茲指出:“很多情況下,客戶不是故意延遲付款。只是因?yàn)槟愕陌l(fā)票與所有其他應(yīng)付款項(xiàng)的發(fā)票集中到了一起。特別是自經(jīng)濟(jì)衰退以來,許多公司把付款周期從30天延遲到60天,甚至是90天。”

????無論客戶是不是故意的,霍洛維茲都認(rèn)同你的觀點(diǎn)——它給個人生活造成的傷害是“無法接受的”。為此,自由職業(yè)者聯(lián)盟起草了《自由職業(yè)者報(bào)酬保護(hù)法案》(the Freelancer Payment Protection Act),目前正努力通過紐約州立法。這樣一來,自由職業(yè)者就能享受許多與正式員工相同的解決方法,包括向州立勞務(wù)部投訴的權(quán)利。

????美國現(xiàn)有4,200萬名自由職業(yè)者,而且人數(shù)還在不斷增加?;袈寰S茲希望其他州今后也會采取類似的措施。但是,在你聘用律師或收款中介機(jī)構(gòu)之前,霍洛維茲【她曾寫過一本非常有用的書,名為《自由職業(yè)者圣經(jīng)》(The Freelancer's Bible)】還給出了下面六條建議。

????1. 事先把支付條款寫入書面合同

????如果你大部分工作都來自朋友,那你可能沒有正式的書面合同。但是,你的確應(yīng)該把合同正式化。(你可以免費(fèi)使用自由職業(yè)者聯(lián)盟網(wǎng)站上的定制版合同。)霍洛維茲指出:“商定一個期限。如果客戶的付款期限是90天,而你的期限是30天,則可以把期限商定為60天。此外,合同還可以明確占總費(fèi)用一定比例的滯納金。”

????2. 要求在項(xiàng)目完成前獲得部分款項(xiàng)

????為了幫你平衡現(xiàn)金流,而且考慮到你提前付出自己的時間和精力,霍洛維茲建議,簽合同時收取 “預(yù)付款”,或在項(xiàng)目的約定時間(如工作完成一半時)收取部分費(fèi)用??蛻敉ǔT敢庵Ц恫糠挚铐?xiàng),同時它還相當(dāng)于提前向你發(fā)出了一個警告:沒準(zhǔn)你已經(jīng)浪費(fèi)了大量的時間。試想,如果(有約在先,)而你的工作都已經(jīng)進(jìn)行了一半,卻還沒有拿到支票,你還愿意繼續(xù)干嗎?

????Dear Annie: After losing my job in 2011, when my department was eliminated in a restructuring, I decided to go out on my own and do web design and SEO consulting on a freelance basis. It's been great, except for one big problem. Over and over, I do the work, the client is happy with it, everything's cool, but I end up waiting and waiting to get paid -- and, in a couple of cases, have not been paid at all despite repeated, polite reminders.

????I've been lucky enough to get most of these gigs through my network of friends, and friends of friends, so I don't want things to get nasty. (For example, I really don't want to take anybody to court.) But I have bills and expenses like everyone else, so the suspense over when, or whether, I'll get paid is making me crazy. Is this a common problem for freelancers, or am I doing something wrong? Do you have any suggestions? — Broke in Boston

????Dear B.B.: I'm sorry to report that your dilemma is not at all unusual. One recent study of self-employed people in New York state, for instance, found that 316,000 of them (about 35%) were paid late at least once during the preceding year, and some 214,000 (14%) did work for one or more clients who never paid them at all. Total lost wages in the Empire State alone, over a 12-month span: More than $3 billion.

????"Delays in payment usually aren't deliberate on the client's part," notes Sara Horowitz, who founded and runs Freelancers Union, a Brooklyn-based nonprofit association that offers health insurance and other resources to the self-employed. "It's just that your invoices get lumped in with all the other accounts payable -- and, especially since the recession, more companies are pushing those out beyond 30 days to 60, or even 90."

????Intentional or not, she agrees with you that the damage to individuals' livelihoods is "not acceptable." In response, the Freelancers Union drafted a bill called the Freelancer Payment Protection Act, now wending its way through the New York State legislature, that would give the self-employed many of the same remedies for non-payment that regular employees now have, including the right to file grievances with the state department of labor.

????With the U.S. freelance population now at 42 million and growing, Horowitz expects that other states will eventually adopt similar measures. In the meantime, though, and before you hire a lawyer or a collection agency, Horowitz -- who, incidentally, wrote a terrifically useful book calledThe Freelancer's Bible — has six suggestions.

????1. Include payment terms in a written contract up front

????If you're getting most of your assignments from friends, maybe you aren't formalizing contracts in writing, but you should. (Freelancers Union's web site has a free customizable contract you can use.) "Negotiate a time limit. If their policy is 90 days and yours is 30, maybe you can agree on 60," says Horowitz. "The contract can also specify a late fee, usually a percentage of the total amount."

????2. Get a portion paid before the project is finished

????To help even out your cash flow, and since you're committing your time and effort in advance, Horowitz recommends charging some "earnest money" when the contract is signed, or payable at an agreed upon point in the project -- say, when the work is half complete. Not only are partial payments often more digestible for clients, but they give you an early warning that you may be wasting your time on a deadbeat: If you don't see a check at the halfway mark (if that was the deal), are you sure you want to finish the job?

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