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專欄 - 向Anne提問

招聘廣告如何出彩?

Anne Fisher 2014年12月15日

Anne Fisher為《財(cái)富》雜志《向Anne提問》的專欄作者,這個(gè)職場(chǎng)專欄始于1996年,幫助讀者適應(yīng)經(jīng)濟(jì)的興衰起落、行業(yè)轉(zhuǎn)換,以及工作中面臨的各種困惑。
職位描述通常是雇主和求職者的第一次親密接觸,但如今的招聘廣告大多索然無味。在本文中,LinkedIn招聘總監(jiān)布蘭登?布朗將手把手地教您如何撰寫一份吸引人才眼球的招聘文案。

????親愛的安妮:我負(fù)責(zé)為我們部門招聘新人,目前正在考慮如何描述我們所需要的能力和經(jīng)驗(yàn)。我們部門負(fù)責(zé)社交媒體營(yíng)銷。這是公司的一個(gè)全新領(lǐng)域,所以之前的職位說明都無法作為模板,而且我在互聯(lián)網(wǎng)上找到的同類職務(wù)說明都非常無聊。既然我們要找充滿活力和想象力的人去做有趣的、有創(chuàng)意的工作,職位描述是否也應(yīng)該有趣和有創(chuàng)意?這種想法是否有些瘋狂?您或您的讀者有什么建議嗎?——J.J.

????親愛的J.J.:一點(diǎn)都不瘋狂。LinkedIn招聘總監(jiān)布蘭登?布朗解釋道:“職務(wù)說明通常只是招聘經(jīng)理工作清單中的一項(xiàng),所以職務(wù)說明最后往往變成了資格要求的枯燥羅列?!边@無疑是在浪費(fèi)機(jī)會(huì)。他說道:“受歡迎的候選人會(huì)有很多職位可以選擇,所以你如何讓自己的公司脫穎而出?正確的職位描述,通常是公司抓住人才眼球的第一次,同時(shí)也是最好的機(jī)會(huì)?!?/p>

????布朗在這方面有豐富的經(jīng)驗(yàn)。他在2010年加入LinkedIn時(shí),這家社交媒體網(wǎng)站僅有約500名員工。如今,該網(wǎng)站在全世界30個(gè)城市的員工已經(jīng)超過6000人。以下是LinkedIn編寫職位說明時(shí)的一些訣竅,相信可以給你相中的人才帶來驚喜:

????使用容易理解的職稱?!皠?chuàng)造性”的職稱——比如用“辦公室忍者”來代表行政助理,用“品牌先鋒”來代替社交媒體專員等——不利于搜索,可能會(huì)讓不了解其意義的求職者失去興趣。

????采用誠(chéng)懇的會(huì)話式文風(fēng)。許多招聘廣告都有“職位概述”這樣的標(biāo)題,然后是兩三段行業(yè)術(shù)語。真是讓人昏昏欲睡。相反,布朗建議開門見山,直截了當(dāng)?shù)靥岢觥盀槭裁匆尤胛覀??”然后用兩三句話來回答這個(gè)問題。

????同樣,某些招聘廣告冗長(zhǎng)的“職位要求”清單,可能會(huì)在一堆廢話當(dāng)中,含蓄地提到工作的缺點(diǎn)。這是錯(cuò)誤的。布朗說道:“招聘廣告要反映現(xiàn)實(shí),這非常重要。如果一份工作因?yàn)槟承┰驎?huì)特別艱苦或具有挑戰(zhàn)性,要在招聘廣告中說出來,就像在與求職者面對(duì)面交流一樣??梢粤谐鲆粋€(gè)‘這項(xiàng)職務(wù)最糟糕的一面’子目錄?!?/p>

????例如,LinkedIn增長(zhǎng)非常迅速,以至于許多基本的程序尚未能完全開發(fā),不得不邊做邊完善。如果你也存在這樣的問題,可以直接說明情況。布朗說道:“客觀地介紹職務(wù)的情況。你肯定不希望新人在入職后才收到‘意外之喜’?!?/p>

????宣傳公司的品牌。LinkedIn對(duì)不同行業(yè)的18,000名員工進(jìn)行了調(diào)查,研究吸引他們接受新工作的因素,其中有56%表示雇主在就業(yè)市場(chǎng)的品牌是重要的影響因素。布朗說道:“人們希望能愛上自己工作的地方,所以你必須講清楚為什么人們會(huì)喜歡和你們一起工作。”拋棄那些枯燥的公司歷史簡(jiǎn)介,用兩三句話來解釋你的公司現(xiàn)在為什么能鼓舞人心。

????避免套話。不要使用枯燥無味的標(biāo)準(zhǔn)用語,例如“契合我們的文化,符合公司的價(jià)值觀”等,應(yīng)該提供一些關(guān)于公司文化的具體信息——比如可以講一下你每天早上為什么愿意來這里上班。

????Dear Annie:I’ve been put in charge of hiring a few new people for our department, which does social media marketing, and I’m trying to come up with a way to describe the talent and experience we’re looking for. This is a pretty new area of the company, so there aren’t any old job descriptions around here that I could use as a template, and the ones I’ve been looking at online are mostly so boring. Is it crazy to think that, since we’re looking for dynamic, imaginative people to do interesting, creative work, the job description should be interesting and creative too? Do you or your readers have any suggestions? — Just Janet

????Dear J.J.:Not crazy at all. “Job descriptions are usually just an item on a hiring manager’s checklist, so they end up as a dry list of qualifications,” explains Brendan Browne, director of recruiting at LinkedIn. That’s a wasted opportunity. “Candidates in demand now have a choice of jobs, so how are you going to stand out?” he says. “The right description is often your first, and best, chance to catch the eye of the right talent.”

????Browne has had some experience with this.When he started at LinkedIn in 2010, the social media site had about 500 employees. It now has over 6,000, in 30 cities worldwide. Here are a few of LinkedIn’s tips for writing a job ad that will wow the people you want to attract:

????Use recognizable titles.“Creative” titles — like Office Ninja for administrative assistant, or Brand Champion when you mean social media specialist — aren’t search-friendly, and will likely put off anyone who doesn’t know what they mean.

????Keep the tone candid and conversational.Lots of ads feature a heading like “Job Overview,” followed by two or three paragraphs of jargon. Yawn. Instead, Browne recommends getting quickly to the point, with “Why Join Us?” followed by two or three sentences that answer the question.

????Likewise, long lists of “Job Requirements” in some ads often include a veiled reference to a drawback of the job, buried in verbiage. That’s a mistake. “It’s essential that the ad reflect the reality,” Browne notes. “If there is something that makes this role especially tough or challenging, say it as if you were speaking to the person. Put in a ‘Worst Part of the Job’ sub-head.”

????LinkedIn, for instance, is growing so fast that a few basic processes aren’t fully developed yet and have to be improvised on the fly. If something like that is true in your shop too, briefly say so. “Be authentic about the job,” says Browne. “You want no surprises for new hires later.”

????Promote your company’s brand.When LinkedIn surveyed 18,000 employees across various industries on what would lure them to a new job, 56% said an employer’s job-market brand was a big influence. “People want to love where they work, so why someone would love working with you has got to come screaming through,” Browne says. It helps to replace a typically dull list of details about the company’s history with two or three sentences explaining why your business is exciting now.

????Avoid buzzwords.Instead of eye-glazing boilerplate like “Fits well with our culture and the values consistent in our organization,” offer information about the actual culture at your company — maybe by mentioning why you like coming to work in the morning.

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